Civic Guest House  

We had to wait 45 minutes for a disgusting breakfast - first time I had sawdust sausages - no soap in toilets - everything old and tatty - we stayed becasue we had to - staff barely spoke English - would not go back if I was paid to.

Location and car parking

Budget accomodation would be the most polite expression for a property that is poorly maintained. Due to the poor condition, curtains were held up with string and therefore did not block out the neon sign. Didn't get the breakfast we paid for as no tables available to sit at so went to McDonalds, did not stay the second night that was booked and paid for. That says it all!!

This hotel was gave easy access to the underground rail and airport.

The toilet facilities were poor and needed upgrading. The hotel was generally in poor repair

The staff were very pleasant, the breakfast was good value. Tea & coffee making facilities in the room were generous

Although the room and linens were clean, the shower cubicle was stained and uninviting. The beds were uncomfortable and the pillows were like bricks. The curtains were tied with string to the curtain rails. Being on a main road and the flight path for Heathrow, it was also very noisy

Leaving!!! We stayed only one night and cancelled the rest of the pre- booked stay. The room allocated was next to a busy corridor and door slamming loudly all night. Waited 1 1/2 (yes one and half hours ) for breakfast and gave up! There was no cutlery, crockery glasess. It was like fawlty towers but without the food.

Rooms shabby. Towels & linen threadbare no sleep due to niosy corridor and door slamming all night no breakfast tea or coffe even after a patient one and half hour wait

The bed was comfortable and it was near a lovely park.

Where should I start.Outside was tatty and rounddown. Inside was dark, in desperate need of repair, again tatty, no personality or style, nothing matched everything was old and worn or broken and their unidentified hazards. Staff not that interested in their surroundings, the guests or ech other. The nicest person was the first person we met who showed us to the rooms. The rooms had broken dado rails, very bad repairs and in need or repainting. The shower had mould and was tiny, the bathroom shelf was held on with a screw hanging out of the wall and old, cracked filler.

Cleanliness in the room was good and it was comfortable but not cheap. Breakfast was good but employee was not adequate to serve so they were out of order sometime.

Cockroaches in room, rude services, change of room after my second day of stay was the worst part of my stay in Civic guest house. You feel very bad when a hotel staff don't smile.

Its near train station

there was cocrage in the hotel room closet and they didnot change the below case while we were thier,

Very convenient for the station, both for the airport and the city. Staff were friendly and helpful and as a budget accommodation, it had all I needed.

I really liked the the hotel. For the money I paid I expected something less nice. I was surprised to find it clean and lovely, and easy to find and reach.

Easy to get to from M3. Close to underground.

Bathroom was a bit smelly. Breakfast waitress was a little curt. Decor a little tired and facilities in general could do with an update.

the staff at civic guest house was excellent and very helpfull. i will recommend this to any one who want to stay there. food and breakfast was excellent and rooms were absolutely cleaned. i would offcourse recommend to my friends and family. thank you civic guest house for a wonderful stay

It was a good location for twickenham the bus left right outside the front door and drops you right next to the stadium also return right back to the civic centre The price was cheap and the beds were quite comfy

It needs a good clean up the Walls and carpets are filthy there was mould in the bathroom doors kept banging during the day and night people talking in the next room could be heard very loudly