Claridge's  

Room OK but not as luxurious and well decorated as The Dorchester.

We thought Gordon's Ramsay's at Claridges was very ordinary food at exhorbitant prices. Our lunch cost £200.00 and we only had one drink each. This would have been fine if it had been a spectacular meal but we have had much better locally here in Derbyshire. On Sunday morning we wanted a very light breakfast because we had booked lunch elsewhere. We had a fruit juice coffee, berries and yoghurt. The cost for this was £69.00. That's right £69.00!!!!!! A total rip off.

The hotel staff for excellent and extremely polite and helpful although in honesty I didn't have too trouble them with anything too much. The room (we had a deluxe) was lovely and the bathroom huge and luxurious and the location was also superb. It definitely has the wow factor and a prestige feel - you feel a bit special when you walk through the revolving door!

There were 3 phones in the bedroom (a little excessive) and all had illuminated display meaning the bedroom at night was still light!! Also the room service is very expensive as is the mini bar but I guess you kind of expect this in a 5star hotel. Nothing really to grumble at though!

Great bar, very friendly staff and good location for shopping!

My favourite hotel in London by a margin. This hotel has real character, great rooms and is well located. Staff are remarkably friendly and efficient given the amount of people milling about.

The noise insulation of the windows looks old and is ineffective in quite a number of rooms.

the staff couldnt do enough

really really uncomfortable bed!!!

Lobby and room service staff are the best. Location is excellent. 2 minute walk from Oxford and Bond.

Housekeeping is probably the worst for a 5 star hotel

The architecture

The mistakes made, the overcharges, and the breakfast was disgusting not to mention the service at breakfast which was even worse

ambiance

room was not ready when i tried to check in at 2.30pm

Everything, from the extremely friendly and helpful staff, to the fantastic facilities and extra comfortable rooms, mouthwatering food, location and excellent buzz.

The staff were all friendly and when they found out it was my birthday they did everything to make sure it was a special stay and one to remember. The food at the Gordon Ramsey restaurant was delicious. Overall a fantastic hotel and definitely somewhere I will recommend friends and family to go to.

The service and the great art deco common areas.

The carpets in he rooms give them an outdated feel

Staff fantastic

Tired rooms, Very expensive breakfast & the bar was closed for refurbishment.

Absolutely lovely hotel. Comfortable and friendly. Luxurious, but not pretentious or arogant, and we were upgraded by the hotel!!