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Brook Street, Westminster, London, W1K 4HR, United Kingdom – Show map – Subway access
Excellent location – rated 9.7/10! (score from 93 reviews)
Rated by guests after their stay at Claridge's.
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They speak your language!
Claridge's's staff speaks: Chinese, Russian, Portuguese, Polish, Italian, French, Spanish, English, German, Bulgarian, Arabic
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Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
Private parking is available at a location nearby (reservation is not needed) and costs GBP 50 per day.
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
Chinese, Russian, Portuguese, Polish, Italian, French, Spanish, English, German, Bulgarian, Arabic
3:00 PM - 12:00 AM
4:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 93 reviews
Value for money
Show reviews from:
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Score from 406 reviews Wonderful
This magnificent 5-star hotel features luxurious air-conditioned rooms in London's West End. Guests can dine at Gordon Ramsay’s Michelin-starred maze Restaurant, and use the on-site gym.
Score from 140 reviews Good
At the top of Regent Street, the prestigious Langham has a chic and glamorous bar, Artesian, and a stylish restaurant, Roux at the Landau.
Score from 562 reviews Wonderful
The hotel was lovely and location was perfect. However, it was DEFINITELY the staff employee's that make this hotel exceptional! Nigel the Concierge- incredible in every way! All the staff in the Library and Bar ... Housekeeping, bellman ... Room svcs- terrific! Highly recommend this hotel!!!!
Our only complaint and a real obvious down side of this hotel was the first point of contact upon arrival ... The Doormen. At least the morning early shift. Same two older gentlemen who I have seen there before. Unfriendly, unhelpful, distracted and made us feel unwelcome. Most unpleasant.
The feeling been always welcome
The restoration of most of the original features The calm ambience The staff and service Quality of food and drink
Didnt expect to have filthy marked curtains and marks on bedding Cost of food and drink Cost of parking
The staff were very welcoming with great customer service. The location is perfect within the city of London. The facilities on offer were very good for a city hotel.
a bit noisy at night, not sure where the noise come from, lke wind, or perhaps elevator. I stayed on 3rd floor.
Location was perfect. Staff was impeccable. In fact everything about Claridges was a first rate expwrience. We will definitely be coming back!
We arrived off a Hong Kong flight at 5 am and got to Claridges at 6.30am and were allowed to check in straight away. After 28 hrs of travelling, that was a bonus.
Some of the cupboard doors in the room were falling off their hinges
Love the Fumior Bar and the excellent staff there in. Kudos to Lucas, George and Ricardo.
The bath had been converted to a shower over tub and while the rainshower head was fabulous the partial glass panel provided inadequate containment and every shower resulted in a swimming pool on the floor next to the tub.
First rate service, afternoon tea was a delight.
Wifi connection was poor but to be honest this was a good thing.
Staff very courteous and helpful.
Room temperature to hot and air con not effective and noisy. Service at breakfast slow
WiFi keeps disconnecting when is auto-locked. A bit on the expensive side, but quite worth it.
We stayed at Claridge's in July 2014 for 2 nights to celebrate our 30th wedding anniversary. The staff were excellent and nothing was too much trouble. We received a room upgrade on arrival and the room was fabulous. Fantastic hotel and a truly memorable stay.
The hotel bar was expensive but this was no surprise for a hotel in Mayfair.
EVERYTHING but its the small things that count like everyone knowing your name or the floor your room is on (guy working the lift)The staff cant do enough for you and i will 100% be back. Ohh the afternoon tea is out of this word and worth every penny..go for the champers/afternoon tea
From arriving we felt we were taken care of, polite professional staff, lovely food, and surrounded by style and elegance, Thank you all so much. Can't wait to come back. Regards Colin
The room got a bit warm but I should have adjusted t air conditioning
Good Old pompous British Institution with all the trappings and decor
Price / Performance is questionable, but if you are willing to pay a premium of 40 % to (sort of) journey back a century ......
Bed & Pillows not as comfortable as the ritz
Power failure in the morning so took a longer time to prepare breakfast
Staff we're very attentive and helpful. Afternoon Tea was excellent.
The room was adequate but could not get hot water late evening. The cold tap in the basin was a dribble and the air conditioning unit was only effective on high setting but was so noisey it could not be on during the night.
Service and atmosphere
Superb service and attention to detail
The furniture was so very comfortable
Our room was on the third floor and the water pressure from the tap was quite weak
A complimentary glass of Champagne delivered into my room!
Amazing hotel! Best hotel experience ever! Fantastic staff!
I loved the decor and the extreme friendliness and efficiency of the reception staff. They were not at all pretentious but friendly courteous and welcoming. I loved the afternoon tea and the attentions of Chris the waiter, who looked after my every need.
Breakfast was very poor and although it was better after I complained and their were some improvements the eggs were hard again the second day. Staff in the main room were not good. Bedroom was noisy and very male orientated. No dressing table and the bathroom mirror was too close to the wall The TV screens in the gym obscure the view unnecessarily.
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