Classic Hotel    

Velmi příjemný personál. Dobrá poloha hotelu.

Malé pokoje.

Rozhodně má vynikající pozici. Autobus číslo 36 jezdí z centra 24 hodin denně, v okolí dostatek obchodů a restaurací k zabezpečenní rychlého a levného stravování, do centra lze dojít i pěšky. Vynikající služba je kávovar a čaj na pokoji, doplňovaný. Jednoznačná kvalita je čistota a úklid ( velmi kvalitní na hotel této kategorie).Velmi kvalitní, pohodlná, neproleželá matrace na posteli.Recepční velmi ochotný poradit, poskytnout informace.

Bohužel v době našeho pobytu natírali všechny dřevěné plochy v hotelu. Byly tedy čisté, nicméně zápach barev v pokoji byl velice obtěžující. Osobně jsem to nevnímala jako problém, ale vše je malinkaté, sprcha, umyvadýlko,pokoj, schodiště, jídelna ( bez oken), stolky v jídelně. Hotel je nevhodný pro starší lidi, lidi s nadváhou, malé děti. Není se tam kam pohnout.Nedoporučila bych ho lidem, kteří chtějí trávit čas v hotelu a potřebují služby - je to hotel ideální na přespání.

Great staff, very helpful. We were able to leave our luggage all day after checking out. Lovely breakfast and staff. Room not very big but clean and light and fine for 3 of us. Great shower!

No lift! But we managed with very helpful staff assistance.

nothing

disrepair in room, too small and uncomfortable, small dining area.

The hotel was one of many dozens of hotels lined up side by side on four different lanes in the area. We chose this area since it was within walking distance from Paddington Station and we could catch an early 5:10 express train to Heathrow on our departure date. The staff at our hotel was very amenable to any desires. We are senior citizens and had requested a first floor room (due to recent shoulder surgery and difficulty hauling bags) and had a response immediately that the room would be reserved for us. With any slight problem, the staff was eager to accommodate. The bed was comfortable and the bathroom was a decent size. However...

...The rooms truly are tiny! (Thank goodness for the reviews that prepared us for that.) The double bed was up against two walls in a corner of the room, with about a foot at the end of the bed. Beside the bed was a very small bedside table with a lamp. That left an open floor area about 4 feet by 5 feet to open one suitcase at a time to retrieve any items. There was a tiny foot-wide closet to hang some clothes with a small shelf above. It worked for us only because we were out all day, coming back only to change clothes or sleep. It's definitely not a room to lounge around in.

The location is fairly good as it is near the Paddington station as well as Lancaster Gate.

The receptionist tried to bill 3% more in the payment in the credit card and it was not listed in Booking.com. The room and bathroom are too small. We stayed in the third floor and there is no lift in the hotel.

Locality

Too cramped

Staff did everything to help us.parking at the hotel was a real bonus.

room was small for 3 adults but it is London!

Staff were great, room was lovely. it was quiet and in a convenient location for me.

There were no negatives for me.

The Hotel Room was clean and tidy, had an ensuite and was close to Paddington station in London. Our tour was leaving before the time breakfast was being served so the manager organised breakfast for us before our tour left in the morning, an example of great customer service.

Road noise, but that is what you get in London.

Bathroom was excellent; clean towels and friendly breakfast staff who made amazing scrambled egg!

Not much room to move; no mirror in room (only bathroom) and breakfast room a very tight squeeze!

The room was nice and quite beautifully decorated. The beds were really comfortable, shower was okay, the staff were polite. Great location, a good breakfast for a London hotel of this type, definitely value for money!

The tv didn't work, but that's not such a big problem.

Good location near Paddington, friendly stuff, cosy ( with lovely flowery duvet covers, gold frame mirror, a nice vintage lamp) and most importantly the room had very big windows. We stayed in a bright spacious room, the shower was great ( some reviewers found the water hot- you just need to use the thermometer on the tap to adjust the temperature), and the room was very clean. The beds were very comfortable. The breakfast was plenty with many options. My son ate two Belgium waffles! Good price, too. There are many good restaurants around the hotel. I'd recommend The Monkey's Puzzle.

It might be difficult to climb up the stairs as the staircase is narrow.

Staff were very helpful and friendly.

Room was cold and we came in late after a night out and requested extra blankets and were told that the heating would be put up but it wasn't. Also the dining facilities are not quite large enough for the Hotel and we had to wait for a table.

convenient location for transport. friendly helpful staff bed linen and towels changed daily continental breakfast included tea, coffee,fruit, cereals, eggs, yoghurt,toast and cakes included in the price.

Location. Newley refurbished bathroom

Not much room in bedroom due to too many beds, (1 double and two singles), in sufficient power outlets in room so trailing leads. Top flooor and no lift. Unable to have breakfast as they didnt start until 07.30am, no good when you are working and need to travel to work.

Looks comfortable with the flower duvet

Very noisy, which might because of close to the street.

Super place to stay - room small but perfectly adequate - location could not have been better - staff were above average helpful and friendly

friendly

Centrally located less than 10mins walk from Paddington Station. Staff very friendly and helpful.

Nothing

okay not too bad

Shower not good

The location and price were good

We were in the basement, felt like a dungeon

Location was perfect, we were attending a show at the Albert Hall so very close to the venue and close to Hyde Park was great, Also close to Paddington means would be ideal for a stay if travelling by train. Excellent to be able to park the car at hotel which is very rare these days.

Double room really was not big enough for two people, it was more suitable for a single room, the newly designed bathroom was very nice, hot water system was a problem and in general the size of the room would not be suitable for two people for more than two nights.

Very friendly and helpful staff. Clean and comfortable.

Shower couldn't be temperature controlled so was too hot to use leisurely.

Friendly staff and good heating

Only hot water for shower, WIFI didnt work or really weak signal on the top floor....couldnt really use it