Best Western Claydon Country House Hotel  

the room i order was suppose to be with a bath..............we only had a shower

We needed to stay in or near Claydon for a family gathering. The location is easy to find - we had visitors from three different areas, and no-one got lost! There's ample parking and disabled access. An attractively converted house which successfully combines old and new, and doesn't feel like a standard 'chain' hotel. Ideal for our purposes.

It took a little while to get the heating right. The room was cold when we arrived, then too hot overnight, but settled down during the next day.

The comfort, cleanliness and quality of food along with free parking.

The staff were very helpfull and friendly. My room was big and spacious (was a disabled room), but the bathroom was very cold. I only ate there one night but the food was very good.

The room and bathroom were very cold. I was told when I checked in that the room would be cold as they are not allowed to preheat the rooms for environmental reasons, which is fair enough but the room heating was via an air con unit and I had to hsve it on full pelt to warm up the room. As for the bathroom this was heated with only a 1k watt heater -not a very efficient method either!!!

The Staff were friendly. The food was very good. Both the evening meal and breakfast.

Ease of booking in and out. Polite friendly staff. Good breakfast in relaxed atmosphere.

There was a wedding reception and the noise carried a bit and meant that we couldn't open our window until late as the noise entered the room.

Relaxed and friendly but good standard of room

The food was delicious with a good variety of choices.

There was constant background noise from the main road.

We needed three rooms for a family wedding, these were supplied and my elderly parents were accomodated on ground floor which was a help. The rooms were made available early to allow us to change for the wedding. The staff were very freindly and helpfull. In particular a 6 berth taxi was arranged with no problems.

We did not have breakfast, we all felt that almost £12 was expensive especially as a Sunday carvery was significantly cheaper

Staff are friendly and helpfull. Rooms are mordern and very clean, with air con.

If like me you do not drive then taxi's to and from Ipswich become very expensive. Also the walls are a little on the thin side as I could hear the person in the next room holding a telephone conversation.

Room comfortable/clean and quiet (even when wedding reception being held at time of visit). Staff friendly and polite and available.

Althought breakfast was good on two of our three day visit, on 1 day parts of breakfast unavailable and not replenished althought we were in the breakfast dining time period. This was put down to busy (high guest numbers) period for that morning.

excellent hotel staff very attentive ,but not intrusive,rooms very good ,only one adverse remark to make but it could be easily rectified and that is that there was not much pressure to the showers

The hotel had lots of parking space, the hotel inside was clean and tidy, staff were friendly and helpfull and the room was clean and comfortable.

For the first time ever staying at a hotel a noise kept me awake most of the night. There was a constant noise from two air conditioning units outside the room window but otherwise all was as mentioned above.