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39-40 Cleveland Square, London, W2 6DA, United Kingdom – Show map
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835 verified reviews
They speak your language!
The Cleveland's staff speak: Romanian, Polish, Lithuanian, Italian, English
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Food & Drink
Breakfast in the room
WiFi is available in all areas and is free of charge.
No parking available.
24-hour front desk, Express check-in/check-out, Luggage storage, Concierge service, Laundry, Dry cleaning, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Soundproof rooms, Heating, Non-smoking throughout, Air conditioning
Romanian, Polish, Lithuanian, Italian, English
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 40 per person per night for extra beds.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 833 reviews
Value for money
Show reviews from:
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Just 3 minutes' walk from Bayswater and Queensway Tube Stations and a 5-minute walk from Hyde Park, this 4-star hotel offers a 24-hour front desk and free broadband internet.
Score from 3000 reviews Good
the room is great, include everything we need. stuffs are nice as well!
Second bed for kids was bad. Not stable, small, We ended up one one of us ( me ) sleeping on the floor
The staff helpfulness.
The size of the room was perfect. And the small kitchen allow you to have a coffee anytime
We were in a basement room , so it wasn't sunlight enough
Great, clean, tidy, accessible, good room size, polite and helpful staff.
Room is specious, clean and stylish.
Sofa-bed was very uncomfortable.
The receptionist was very friendly and made an effort to say "hello" when we passed.
WiFi reception in room was very poor.
Friendly welcome, good location
Room was small
Absolutely first class! Room spacious and full of good comforts.Staff brilliant really friendly, helpful, nothing too much trouble.
Nothing it was perfect
Big room. Very quiet. Excellent beds (also the third bed). Friendly staff. Free WiFi. Hotel close to nice neighbourhood (Bayswater) and 4 metro stations.
We were in the basement and there was no Phone mobile connection. We could call upstairs, but not be called in the room.
Staff were friendly and accommodating. The room was beautiful and its in a great location. Would definitely stay again.
You can't see the TV from the bed in some of the rooms but there is a comfy sofa to make up for it!
Location , staff and cleanliness
room number 10 a liitle bit noisy due to passage to reception
The staff really made the stay at The Cleveland, which is already remarkable, a really enjoyable stay. The reception team were fantastic.
The staff are extremely helpful and friendly and the place is lovely. Very quiet location, not central but just a 10 minute walk to underground and 5 to buses. The rooms are very comfortable and warm.
The bathroom could do with a shelf for toiletries and a towel rail. But otherwise nothing to complain about.
Close to stations, parks and restaurants. Comfortable, clean rooms.
Quiet location but within easy reach of tourist attractions and Oxford Street
It was clean.bed good
No dressing gown; kitchen area tiny and had to move toaster + kettle somewhere else to use. This was a normal size average room with a hob in corner, not an "executive studio" with a kitchenette.
staff, location, value for money
small thing, but no drinking water in the rooms
Apartment for 3 with self contained built in kitchen unit. Good bathroom and shower.
Quite a trek to the room
close to public transport. friendly staff. clean room. good wifi.
Closeness to all amenities Super polite staff Very comfortable bed lovely room near the park
Wifi wasnt great in the room but youll get over that Water wasnt warm after 23.00 at night...(but that being said I wouldnt expect it to be!)
Close to stations, shops, parks. Big room, good bed. Friendly staff.
I was on the lower floor. Room was very noisy and had no view.
Location, good size room, free Wi-fi was good
Bed was uncomfortable, room cleanliness was not up to standard, internal room acces was difficult
The rooms were very spacious and comfortable. The kitchen was excellent, being able to have toast and hot food when needed was a bonus. Very clean and quiet.
The lift only went to the third floor, so we then had to climb further stairs. Was worth it though.
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