The Cleveland  

Very friendly staff although from lituania Quiet neighbourhood . Close to all landmarks for shopping

Breakfast very poor Humidity smell in the room

The Cleveland is located in a section of London called Bayswater. There are a large number of hotels located in this section, all situated in Georgian or Victorian style 'townhouses.' We chose the Cleveland because it accommodated a larger party (i.e. 3 of us) and our room was described as an executive studio suite. It was roomy and had a kitchenette that was quite convenient. Shopping and restaurants are in the immediate vicinity and it is located 5 minutes from the Underground and two minutes from the bus route.

I would only say there was probably a discrepancy between the room photos and reality. I think they have since changed their website and I am not sure those photos are still available. The photos portrayed the room as a bit more elegant. I would describe it as functional BUT still a great value for the money.

A well appointed studio bedroom with fast check in and out from friendly efficient staff.

The Cleveland Hotel exceeded my expectations beyond measure. The rooms are clean, spacious and have a kitchenette to boot. Finding a queen sized bed for one person for 129 pounds (this includes free wifi - not easy to find if you've ever stayed in London!!) is a steal. The walk to Bayswater station isn't more than 10 minutes. I lugged a luggage bag, two carry-on's and a poster tube in the rain - it is not that far trust me!! If you want to travel around London you will be taking the tube regardless - so don't be swayed by being located in Bayswater!! The area is beautiful and you will feel safe. Couldn't give a better recommendation!!

The welcome from the reception staff and manager upon arrival was refreshing and cheerful. The room facilities were beyond our expectations and our extra bed was already set up on arrival. The room was quiet and was easy to access with lots of luggage. Loved the free wifi access. Wished we had been able to stay longer. We will certainly come back and stay again.

Location is excellent, the staffs are very friendly and helpful. Although I requested not to have basement room, when I arrived, there seemed no arrangement was made and only baseroom room left. They did change me to the first floor on the second day and the staff on duty was extremely help.

Very friendly and helpful reception, they also showed us to our room which was very clean and spacious. Great Hotel compared to usual London rooms I've stayed in.

The Cleveland Hotel is positioned in a nice area of Bayswater in a quiet Square but close to Queensway for shops,restaurants,pubs etc and also close to Hyde Park.The room was clean,comfortable and had good facilities and the staff were polite and helpful, would definately stay here again

the cleveland was very clean comfortable and the girl on reception was very helpful and polite. the kitchen part was a very good idea, although we only stayed overnight and had a continental breakfast delivered . would stay again.

I did not like the reception as we checked-in. I was a bit confused with the room I booked but I didn't have a problem with what I got.The guy had quite an attitude and told me to double check what was on the internet. Reception is very crucial in such a business. However the lady that was present when we checked out was very friendly and helpfull.

Location was excellent. Kitchenette was really handy for having a quick and cheap breakfast before a busy day of sight seeing. Hotel staff were helpful.

The shower had no hot water on the final morning, which was a nuisance after a busy day walking around London the previous day!! However, the hotel did refund 50% of the price for that night's accomodation, which softened the disappointment slightly.

The Cleveland was value for money, spotlessly clean & very comfortable. I was with my two young daughters who absolutly loved the place as did i. Would recommend this place highly & if i ever get the opportunity to go back to London would stay there again. Thanks.

Just about everything.

My room was on the 4th floor and the elevator only goes to the3rd floor. The stairs in between were a bit steep - no problem except when one had to lug one's luggage up or down. The hotel description mentioned that breakfast was available but there was no breakfast to be had other than if one prepared something in the galley kitchen in the room. Not really practical for a short stay.