Cliff Head Hotel

Friendliness of staff

The location was ideal for visiting the Eden Project and touring Cornwall

The evening meal menu was very limited- a choice of the same 5 meals every day. The organisation of the furniture in the lounge and bar during a wedding reception which was taking place was poor.

a good location to visit places and sites in the area. a welcoming ambience in the hotel.

disappointed to some degree with the day to day lack of choice of the dinner menu and the lack of variation in the vegetables presented.

The staff were excellent they couldn't have been more helpful and friendly. The room was lovely, clean, tidy and had spectacular views.

They changed our room, because we could not turn off the heating and the room was hot.

The swimming pool is closed from 1.October!

Staff friendly, l had forgot to ask for a ground floor room as my husband is on crutches. The receptionist asked if we would prefer a ground floor room, we confirmed yes. The room was an upgrade from the one l had booked they called it a premier room. I did not consider the room to be of premier status.

The bed very uncomfortable.

Close proximity to Eden Project and Heligan Gardens.

Location

Cheap orange juice

Ive stayed here a few times now, and its always a very nice place to stay. if your looking for a friendly easy going place to stay and enjoy st austil then this is the place...very cosy.

The staff were very friendly and approachable. The room was spotless and had recently had a makeover. The hotel is in a nice quiet location and very close to the beach. Food is excellent.

I think it may be slightly understaffed. Service could have been a bit quicker, but it was a busy evening. Not really a dislike more an observation. No complaints.

Excellent location with friendly staff and good food. Clean and comfortable room with good bathroom. Good value for money. I have already recommend to friends and will use again.

staff were amazing and couldnt do enough for you. food fantastic.

room was terrible,the view was of the fire escape and the ensuite was ridiculously small, its the only hotel where you sit on the loo with your head in the basin. also next to kitchen so had extractor fans constantly running.

There was a nice relaxed atmousphere. the staff (though under presusre,) were smart, polite and efficient. The room was comfortable and clean. the public areas were comfortable and nicely presented.

unfortunately we were not informed that there was a wedding party on the Sat evening (when we booked a table in the Restaurant). this obviously meant that the kitchen was stretched and our main meal was not up to standard. On mentioning this we were immediately offered an alternative. This is not a complaint, just worth mentioning to future guests if you have a large party.