The Cliff Hotel and Spa  

Location,

Hotel room no 16 , very dated could do with a complete refurbish,wall paper peeling off the walls smells of damp, poor quality bedding ,torn window nets.badly fitted window,mould on tiles in bath room ,I certainly will not be visiting the hotel again,but I will say the staff were pleasant.

the jacuzzi and spa etc were excellent and there was a super view of the sea. However, the hotel was a little tired and ideally needs some money spent on it! However, we four bikers all had a great time.

The staff was fabulous especially the front desk and the morning staff who were attending the morning breakfast. The spa was good as well>

The location is great the food good & the staff helpful

as above

wasnt inclined to use the restaurant which looked uninviting and too quiet -menu didnt appeal-would have stayed in if different

On the whole I consider your hotel very good but, unfortunately, a couple of things let it down. Your blankets and towels leave a lot to be desired and could do with changing and also the heating in our room was not working and we had to have an electric heater brought up.

The views accross the bay & location.

The big gaps in the windows.

As a couple we liked the relaxed atmosphere, friendly staff. Its position was ideal as family lived 15 minutes away so not far to travel, views from hotel even on a stormy day are thrilling. My wife liked the variety of vegetarian dishes on offer. 1 thing to be mindful of is having stayed last year we noticed the menu hasnt changed and needed a bit of sprucing up. Other than that we were very pleased to be staying and would again in the future. Mr & Mrs Hawkins

Location

Room far too hot & unable to control temperature

Beautiful location, pleasant friendly staff excellent facilities.

The hotel welcomes dogs, was very quiet at night despite a large function being held, comfortable room with large bed

We did like the hotel and spa and fittness room, enjoyed roomservice. Most personell didn't look very inspired/ happy, and were just about friendly. Food was allright, nothing new, not very special.

Very disappointing was the fact that children were not allowed to use the Spa facilities full time. I thought this was very poor value for money. Also the little time that was made available for them was very inconvenient, as they were during breakfast and dinner time. We asked for two towels p.p.to use in the spa but were only allowed one p.p. It is obvious that management does not understand the correct procedure of using a sauna; one towel is used in the sauna to sit or lie on, the other is for drying after last shower. Not being able to use a towel in the sauna is not hygenic as people's sweat drips on the wood, resulting in having to sit in eachother's sweat!!! Same for the steambath; simple wipers should be available to be able to wipe seats before sitting down.A little mint or eucaluptus in the steamroom would enhance the pleasure and effect. Now it smelt a bit dull. T.V in room was extremely small, and also seats were not at all comfortable.

Location and spa

Staff poorly trained and long delays getting food a,d service in the bar