Cliff Hotel  

I cannot fault the Cliff Hotel everyone and everything about it was pleasing. We will go back again.

Impressive Reception area with welcoming staff. We had a refurbished room which had very modern decoration and fittings but still retained its Victorian charm. Restaurant and bar areas superbly fitted. Very good choice of food which was well cooked and presented.

Our sat. nav. tooks us a non pretty way to approach the hotel along narrow back streets. Eventually though to a large car park.

The staff were great! We arrived late after a long drive and were made welcome although a busy function was on. We were made sandwiches and given somewhere quiet to relax for a few minutes. Room was lovely too......sea view was great!

Cannot complain about the hotel at all but it was a bit tricky to find. We saw it on the top of the hill but then struggled to get there for a few minutes.

The staff were so friendly and nothing was too much trouble. We had a very nice time. Would go back

We were attracted by the price and the location. We were not able to stay for dinner on this occasion but look forward to doing so next time. The breakfast was exceptionally good. Well cooked and presented and a a very good choice of dishes. Our rooms were newly decorated 107 and 109. They were comfortable and stylish. The shower is very good indeed.

No complaints art all. Clearly there is renovation work going on but we were never inconvenienced by it. I unfortunately left my phone charger behind, and it hasn't been found. But the service atmosphere and value for money will bring us back again.

Located close to the beach and the promenade in a much more pleasant neighbourhood than if in Great Yarmouth. Breakfast was good.

We ate in the restaurant and the fish we had on the first evening was only just cooked. There was some early morning noise from contractors working but the hotel had told us about them.

Friendly staff, location.

Room 106 overly warm during the night even with window open for some reason even with radiator off. Just going through a refurbishment phase so could have been something to with that as not been a problem before.

The only good point about this hotel were the staff! They were all very friendly and helpful and did their work very well. The breakfast was nice with a menu for your cooked items of choice but as is so often in England you miss the variety of different rolls/breads and cold meats and cheese etc.

Room 101 needs a total make-over! Very small room, the bed was terrible like sleeping on concrete and had no quilt just a sheet and horrible old blanket. The carpet was absolutely filthy with stains everywhere. Very dated decor with cracked and peeling paintwork. The door to our room did not lock, fan in the bathroom was not working, lightbulbs needed replacing. The room furniture is the cheapest I have ever seen. The bathroom had cracked tiles and worst of all the toilet had a wooden seat that was cracked and swollen up underneath from all the urine, disgusting! Our towels were not changed each day just picked up off the floor and put back! The sink did not drain away properly.The floorboards creaked badly with every step. The window in the room did not shut properly. An absolutely dreadful room. The hotel should be 2* at best.

old world charm

Heating was uncontrolable Bed cover was badly stained Room next to extractor fan which was very loud.

Comfortable,warm &friendly. Staff helpful throughout our stay. Excellent food & service at breakfast & supper in the bar. Hope you have installed a lift when we stay next time Thankyou, John& Norma Towler

Stayed in a newly refurbished room which was very good and stylish.

Friendly staff and Hotel a suprise when looking at the outside as it looks like aTravelLodge from the back entrance but inside lovely 1930's styling yet the rooms are modern with flat screen TV's and moderen bathrooms etc. The Hotel is still being decorated/upgraded so a fair comparison isn't that possible but I would imagine when it's completed it will be fantastic. Thats not to say at the moment it isn't comfortable!

Gorlston it self isn't that great a location but is in easy reach of Norwich