Cliff Hotel  

They are in the process of renovating the hotel. The reception still looks reasonably good and also the quiet room to the right, where we played cards when it was raining. They have modernised the Cliff bar at the back of the hotel which is really very nice and there is a large terraced area which has a great view of the sea and beach, again designed well. The food in the Cliff bar was excellent and value for money. The fat chips were to die for! The waiters were very polite, friendly and helpful. Once the whole hotel has had a revamp it will probably be a lot more welcoming.

The night of our stay there was a function and the whole night no-one in the hotel slept because of rowdy noise. Unfortunately, the night porter was unable to control the youngsters and there was no-one to help him and neither the manager or the under-manager were available to get the situation under control. This has made an impact on whether we'd return to the hotel. We dined in Michell's Restaurant on Saturday evening and the food was dismal. It was only tepid and definintely not up to Al la Carte standard, unlike the Cliff Bar food. We had to send the cheese board back twice as the mice looked liked they'd nibbled it and then discarded it in disgust. The rooms were ok but definitely not worth £85 per night. Maybe once they have had a make-over I would be willing to pay that price. Would we go back again - No, not in the very near future but while all the staff were very nice, maybe once they get their management side under control we may think about it as it could be quite a nice hotel.

Very neat and cosy, friendly staff, good food

The hotel was clearly in need of decorating - and this was being done. Needed towel rail in bathroom. Also doors around the hotel needed cleaning. .Breakfast very good - toast could have been better quality bread. However, it represented excellent value for money.

Corridors very narrow by my room (206)

The staff were so friendly and nothing was too much trouble. We had a very nice time. Would go back

We were attracted by the price and the location. We were not able to stay for dinner on this occasion but look forward to doing so next time. The breakfast was exceptionally good. Well cooked and presented and a a very good choice of dishes. Our rooms were newly decorated 107 and 109. They were comfortable and stylish. The shower is very good indeed.

No complaints art all. Clearly there is renovation work going on but we were never inconvenienced by it. I unfortunately left my phone charger behind, and it hasn't been found. But the service atmosphere and value for money will bring us back again.

Located close to the beach and the promenade in a much more pleasant neighbourhood than if in Great Yarmouth. Breakfast was good.

We ate in the restaurant and the fish we had on the first evening was only just cooked. There was some early morning noise from contractors working but the hotel had told us about them.

The only good point about this hotel were the staff! They were all very friendly and helpful and did their work very well. The breakfast was nice with a menu for your cooked items of choice but as is so often in England you miss the variety of different rolls/breads and cold meats and cheese etc.

Room 101 needs a total make-over! Very small room, the bed was terrible like sleeping on concrete and had no quilt just a sheet and horrible old blanket. The carpet was absolutely filthy with stains everywhere. Very dated decor with cracked and peeling paintwork. The door to our room did not lock, fan in the bathroom was not working, lightbulbs needed replacing. The room furniture is the cheapest I have ever seen. The bathroom had cracked tiles and worst of all the toilet had a wooden seat that was cracked and swollen up underneath from all the urine, disgusting! Our towels were not changed each day just picked up off the floor and put back! The sink did not drain away properly.The floorboards creaked badly with every step. The window in the room did not shut properly. An absolutely dreadful room. The hotel should be 2* at best.

old world charm

Convenient location,reputation of resturant/dinner,breakfast..

Rooms do need updating but understand ongoing work.

very friendly and comfortable and location

The staff were increadibly professional and totaly helpfull they did more than they needed to do to impress.the hotel itself is just quality on quality.The breakfast was second to none in choice and presentation. Restaurant is warm comfortable and quite magnificant with lovely sea views.My work has required me to stay in hotels for six months of the year for the last three years.This hotel is perhaps the best, most comfortable,well run,efficient,with a warm and friendly atmosphere and wonderful food and service.

The staff where very helpful, we all felt very welcome good atmosphere food was excellent .rooms need updating but was a great stay would stay there again