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Newest reviews for Clifton Lodge Hotel

  • Alan
      United Kingdom
    26 August 2014

    Bathroom and toilet very clean but small. General cleanliness throughout. Bed very comfortable

    7.5

  • Alan
      United Kingdom
    25 August 2014

    Comfortable

    Bit to far out of town

    6.3

  • Kevin
      United Kingdom
    31 July 2014

    Friendly staff. Good location. Great value.

    Room 22 was next to extractor fan. It was a bit noisy. Room were quite stuffy. Needs a fan in hot weather.

    7.5

  • Mark
      New Zealand
    29 July 2014

    We liked having spaces to chillout besides the room. Good outdoor seating and a lounge with comfy sofas. The bed was comfy and the roomhad a good shower. The manager on duty was hard case and made us laugh.

    9.6

  • Rosemary
      United Kingdom
    18 July 2014

    Staff were very friendly and helpful.

    Breakfast wasn't included, which was ok on Sunday as we new we had to pay for this. Unfortunately, when we came down on Monday there was no breakfast. We were advised that they mainly catered for work people so didn't do breakfast on Monday. It should be made clearer as the literature said breakfast Mon to Fri was 7.00 to 8.30.

    7.5

  • Anonymous
      United Kingdom
    8 July 2014

    The room served its purpose and was reasonably comfortable. All the basic expected ammenities were available. One member of staff on duty who was reasonably hospitable.

    Room numbering was slightly confusing and navigating through the building was not easy as the corridors were too tight. There was repair work going on at the time therefore didn't help much for the aesthetics.

    5.4

  • Anonymous
      United Kingdom
    29 June 2014

    The room had every thing we needed, the bathroom was good with a lovely spa bath, unfortunately when i had finished using it I couldn't get the handle which raised the plug to work so i ended up leaving the water in the bath. The evening meal was enjoyable but there were only chips available they had run out of potatoes so i wasn't able to have a jacket potato.

    I didn't like the fact that we were not told the time of breakfast, having been asked would we like breakfast in the morning and asked would we like to pay that evening after we had finished dinner, which we did £7.50 each. In the morning we looked around for something in the room which would have informed us of breakfast times but there was nothing, we went to the restaurant at 8.40am ish to be told it had finished being served. We said there was nothing in the room to say what time it was, we were told there should be a laminate in the room, we said we didn't see one, we looked everywhere when we went back to the room, but we didn't find one. We thought breakfast would be served till at least 9am. So we said we would have a refund, they said they couldn't, they could give us a limited meal at 10am, we said we couldn't wait that long we needed to get into town. The young lady also showed us a sign on the wall behind the reception desk which had bar times at the top and underneath where the paper had curled up and we could only see when she pulled the paper down were the breakfast times. This was never shown to us on checkin or when i paid for the breakfasts at reception the previous evening. If our eye sight was not good probably we wouldn't see it in any case. They also said they cater for the majority and they have a lot of workmen using the hotel. We went back to our room and my husband reminded me he had given himself his insulin injection so he really needed to eat, luckily i had bought some cereal bars the day before which he had. When we checked out there was still no refund forthcoming. So we left with nothing. We feel that they were quick to ask for the money but not so quick to say breakfasts are served at.... Which would be good customer service, especially as they finish serving quite early compared to most places we have stayed.

    7.1

  • Ravindra
      United Kingdom
    26 June 2014

    considerate staff

    the room given to us was not one shown on web. absolutely not worth the money i paid for..i thought the building can fall any time..

    3.3

  • Peter
      United Kingdom
    25 June 2014

    frendly staff

    7.1

  • Ian
      United Kingdom
    25 June 2014

    Friendly, good parking, clean

    Room noisy due to kitchen extract outside window. furniture in room showing its age

    6.3

  • Robert
      United Kingdom
    10 June 2014

    Great staff, really welcoming and helpful. Nice breakfast.

    The bed matress was very soft so not good for me.

    7.9

  • Sudhakar
      United Kingdom
    9 June 2014

    extremely friendly staff and very helpful. Very clean room well maintained.

    Corridor to room windy. No wifi connection in rooms.

    9.6

  • Simon
      United Kingdom
    7 June 2014

    Very spacious room. Clean and comfortable. Nice welcome.

    Minor gripe - Tv, lamp etc all unplugged when I arrived. Had to move heavy bed to plug lamp in.

    7.9

  • Philippe
      United Kingdom
    2 June 2014

    Helpful staff, keen to help

    6.7

  • Brian
      United Kingdom
    1 June 2014

    The staff calling my wife and I guys. I think this is very bad.

    7.1

  • Jason
      United Kingdom
    26 May 2014

    clean and comforyable which also had parking. Whic we like because of the vans

    nothing

    7.9

  • Amanda
      United Kingdom
    24 May 2014

    Room was clean and comfortable. En suite of a good standard. Staff were very helpful. Good parking.

    Corridors seemed narrow. Shower not very powerful.

    8.3

  • Peter
      United Kingdom
    27 April 2014

    Ok size room. Desk to work at. Quiet.

    Shower and bathroom a bit small.

    7.5

  • Alex
      United Kingdom
    15 April 2014

    The shower in my girlfriend room would not get warm and she came to my room to have a shower and my shower was to hot and it could not be altered and I think it is wrong that the manager should come to the desk in his pyjamas when we rung the bell for service shall never go back there or recommend any of my friends to go either totally upset my girlfriend and that in turn upset me

    3.8

  • Peter
      United Kingdom
    13 April 2014

    It was a good location, for where i needed to be for the following day.

    Nothing

    7.5

  • Nilda
      United Kingdom
    1 April 2014

    Quiet hotel

    Lack of wifi (not available in all rooms) Not the biggest of rooms

    5.4

  • James
      United Kingdom
    30 March 2014

    Top man Lee always looks after everyone.....

    7.9

  • Alex
      United Kingdom
    12 March 2014

    The staff there were fantastic had a lovely time in the hotel and we enjoyed it very much

    There is nothing negative that I can say about the hotel or the staff fantastic

    10

  • Dan
      United Kingdom
    12 March 2014

    Friendly staff, free wifi and free parking.

    8.3

  • Anthony
      United Kingdom
    31 January 2014

    Staff were very friendly and helpful.

    9.2

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