Max House Serviced Apartments  

Overall it was comfortable and convinient being really close to town and accessable to all bus routes.

Was great for us as we were travelling with our 4 month old baby, so a serviced apartment is better than a hotel room as we could put the baby to bed and still sit up in the other room. Staff were friendly and helpful (following the disastrous start - see below). Very close to the train station and to the supermarket. Indian restaurant next door was superb! If you want to use a gym you can go to Fit4less which is nearby and you get a preferential rate if staying at the Max House apartments,

I made the booking about 6 weeks before our stay. I received a confirmation email which stated that we would be contacted shortly before our stay with instructions on how to access the building and the apartment. 3 days before our stay no such information had been received. I sent emails and phoned, but received no reply. When we arrived (9pm on a Saturday night) there was a mobile number to call for emergencies, with a promise that the call would be answered immediately. I called - no answer, and left a voicemail. Called again repeatedly over the following 30 minutes but no one answered or returned my call. Fortunately some other guests showed us the code for the door, and how to open the safe inside to get our keys. So we finally got into our apartment at 10pm! We were called at 8.30 the following morning! No real explanation was given as to why no one responded to our call - excuses about not receiving a call from us or our messages! We did receive a night's compensation which is the least I expected. Just make sure that you check well in advance if you haven't received the check-in information.

Good facilities and sufficient parking

Due to its location being directly adjacent to a busy main road and a major traffic island the noise was distracting to say the least. As there was no air conditioning in the room you had to have the windows open which made trying to sleep nigh on impossible as there was traffic noise until the early hours of the morning. This issue may well be different in one of the rear facing rooms. My only other gripe was the bed which was so unconfortable that trying to find a suitalbe sleeping position was next to impossible.

Area of ​​the room

Lack of air conditioning

Modern flat. Comfortable bed. Modern, clean bath. Much better than any inn/hotel I've stayed at in the area.

Hi, I was really impressed with the apartment itself. However, I really believe that a complimentary bottle of water would enhance one's stay especially given the price for short stays. I arrived late in the evening and there was no drinking water anywhere - no vending machines in the lobby - nothing. The tap water made me ill and the kettle was filthy so couldn't even make tea as there was do dishwashing liquid to clean it

The apartment was mostly well equipt for a short stay break. The Farnborough one was perfectly situated for where we needed to stay. It was very clean, the towels and bedlinen were impeccable. There was even a tea towel included in the kitchen - something we hadn't thought to bring with us. A larger frying pan with a lid would have been useful, but the crockery was really nice.

The bed was ok, but probably near the end of it's life. It could've done with being renewed to be honest.

The apartment was clean and comfort.

Suited our needs, with the location to family and shops. Peronally enjoyed location of supermarket across road to enable us to maximise on kitchen facilites and English food! Staff very friendly and helpful, on the recepton as well as maintenance. Apartment fairly freshly furnished and clean, nice selection of kitchenware. taff arranged our 2nd stay to be in same room following our request, very happy with that service.

Initial entry was a worry as we had been travelling and therefore unable to access emails or have a contact phone number,if entry details had been emailed clearly to us on booking we would have had a smoother initiation into Max Apartments! Apartment was missing instruction details for all electrical devices which proved a hassle but was readily resolved when staff could be contacted. More hangers would be appreciated.

Once you got the key unless you had a problem there was no need to see the staff. The apartment had everything that you could want in it and was very clean. I would certainly stay there again

It could be a little noisy being between 2 main roads

very clean ,luxurious apartment

Well located for shops and restaurants.

Furniture was not up to much ,we couldn't! Get comfortable or stay comfortable for too long.

The apartment was clean and in good order.

The apartment I had was facing the main road, the traffic noise can be a bit loud, which would annoy a lot of people, particularly if you were a light sleeper or wished to have a lay in.

convenient, spacious, clean - it would have made a good base for several days.

Some road noise, lack of Air Conditioning on a 'Muggy' night

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