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Score from 352 reviews Fabulous 8.7/10

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Most recent booking for this hotel was yesterday at 18:23

Score from 419 reviews Very good 8.5/10

Newest reviews for The Club Hotel & Spa Jersey

  • Mike
      Guernsey
    13 September 2014

    Comp upgrade much appritiared

    Our stay was too short

    9.6

  • Anonymous
      United Kingdom
    31 August 2014

    Proximity to town centre. Leisure facilities.

    Lack of food choice in the bar area.

    7.1

  • Michael
      United Kingdom
    30 August 2014

    Hotel and spa great, fantastic staff, could not do more for you. They even made a special effort to reserve a place for my car next to the door because of my disability. Would like to thank them very much for that.

    Coming home!

    8.3

  • Gail
      United Kingdom
    28 August 2014

    Lovely room with daily house keeping. Elmis products and nightly shortbread, Handy to the bus stop and a short walk to the shops and restaurants. Staff very helpful.

    WiFi a bit weak at times.

    9.6

  • Helen
      United Kingdom
    23 August 2014

    Everything!

    Wifi was inconsistent in room.

    9.6

  • Rachel
      Jersey
    19 August 2014

    Little extras in our room.

    I've paid less and had better experiences. No wifi, even after phoning reception they were no help. Booked an hour treatment but wasn't asked what I wanted, just got on with what they thought was best. Spa facilities were limited to what I've experienced elsewhere. Enjoyed stay but too much money, never again.

    7.5

  • Carol
      United Kingdom
    14 August 2014

    Laid back attitude.

    Nothing

    9.2

  • Sara
      United Kingdom
    12 August 2014

    Staff on reception were excellent very friendly and helpful throughout our stay. Breakfast menu had some different choices to normal hotel breakfasts which was a welcome change. Spa facilities were good and the massage was excellent Room was reasonably spacious and well appointed

    Nothing

    9.6

  • Darren
      United Kingdom
    12 August 2014

    5 star service for a 4 star hotel. Should be 5 stars

    10

  • Mary
      Ireland
    12 August 2014

    Loved the bedrooms

    The breakfast area tables to near each other.

    8.3

  • David
      United Kingdom
    11 August 2014

    Obliging, friendly staff Good housekeping - hotel very clean and tidy

    Poor bar service - barman always missing. Had to go and find him to often. Boring breakfast - same every day, no variety Location of hotel Limited space at pool Difficult, if not impossible, to avoid soaking flor wqhen using shower

    7.5

  • Linda
      United Kingdom
    10 August 2014

    Very close to town but in a very quiet spot. The staff were so friendly and couldn't do enough for us. Nice outdoor areas and breakfast available until 10.30 am.

    We couldn't get the TV to work and it took 3 visits from staff to change the old scart lead. Outdoor pool a bit cold and very limited sunbeds available .

    9.6

  • Robin
      Jersey
    5 August 2014

    clean, spacious, lovely staff members, comfy bed. shame we didnt get to use the swimming pool because we only had 1 night but it looked amazing!

    wifi wasn't very good. but then again need to stay away from internet more!

    8.3

  • Rachel
      United Kingdom
    5 August 2014

    The pillows were fab had the best night sleep ever

    Coming home

    8.8

  • Lynda
      United Kingdom
    4 August 2014

    Staff and facilities excellent

    TV reception and wifi signal poor

    9.6

  • John
      United Kingdom
    3 August 2014

    Family room was excellent with a view of the pool. Swimming pools were good and used every day by us. Staff were friendly and always spoke, turn.down service with shortbread in the evening a nice touch. Room decoration very nice, being a suit it gave us all a bit more space to.relax. Location excellent as it was on the outskirts of town but easy walking distance to restaurants and shops etc but also.easy to get out of.town in the car.

    Nothing really but we didn't realise we had to pay for papers every day, the sofa bed needed more support, we ended up on it to stop kids fighting and always ended.up.rolling to the middle. Food in bar restaurant was not suitable.for.younger kids, well not ours anyway! Would have been nice to have had some sort of cooked breakfast included.

    9.2

  • Keith
      United Kingdom
    30 July 2014

    swimming pool

    poor breakfast seemed to be leftover bread from the previous night

    7.1

  • John
      United Kingdom
    28 July 2014

    location, room layout, TV, car parking on site, easy check in and check out

    hard bed, pillows too soft, lighting in bedroom and bathroom was not good for shaving/make-up etc. Tea making was available in room but was not mentioned in hotel description

    7.9

  • Anonymous
      United Kingdom
    27 July 2014

    Staff friendly & helpful, food in restaurant very good, bedding changed very regular, turn down service from about 6.30 in the evening when you can get fresh towels if required.

    Windows in room dirty, furniture chipped, wall dirty, sliding wardrobe doors noisy not just in room could here doors from other rooms would have been better with opening doors, parasols at pool dirty & torn, glass with drinks served at pool area this should be plastic, only 5 sun loungers at pool, would say this was more a business hotel than a holiday hotel.

    7.9

  • Martin
      United Kingdom
    20 July 2014

    Convenient location to see the island, use the ferries and a good selection of restaurants

    St. Helier is obviously a working port, so not the most attractive, but very interesting

    9.2

  • Penny
      United Kingdom
    18 July 2014

    Food

    Staff in Spa not very welcoming and we were ignored at the desk!

    6.3

  • Maggie
      United Kingdom
    16 July 2014

    Very clean & comfy, the pool was very nice,

    Shame you don't have a gym,!

    7.9

  • Abdul-aziz
      Canada
    15 July 2014

    I loved the room size and features. The breakfast included was excellent.

    WiFi was not functional in the rooms. It was very intermittent which made working in the room very frustrating.

    9.6

  • Anne-marie
      United Kingdom
    13 July 2014

    Helpful polite staff. Comfortable bed. Good food.

    No where to relax beside indoor pool unless you had a treatment.

    8.8

  • Mark
      United Kingdom
    8 July 2014

    The Bohemia Restaurant is the jewel in the crown of the hotel.

    8.8

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