Club Quarters Gracechurch Hotel  

We arrived to be told that there were no non-smoking rooms available, but the very nice staff on the desk upgraded us to a larger non-smoking room at no cost. We really appreciate that, thank you.

Having smoking rooms at all is ridiculous. If the hotel had been full and/or we hadn't been given an upgrade, I doubt we would have enjoyed our stay. Smoking rooms always stink and make me feel ill. Please consider making all rooms non-smoking?

The have thought about the guests needs

The night silence

The hotel is very well located and comfortable. The rooms were clean and the beds very comfortable. I would stay at this hotel again as the location was perfect for us (we were going to the theatre in the evening and travelling home from Fenchurch Street the following day).

I think the price of food is rather expensive and we decided to eat out rather than in the restaurant for dinner and we bought breakfast from Sainsbury's rather than eating at the hotel as we thought that an extra £14 for breakfast was rather expensive. I wasn't too keen on the self check in as it misses the personal touch of a member of staff greeting you at the desk.

Lovely hotel with efficient check-in. Gaucho restaurant in building and wetherspoons ( classy) next door. London Bridge 5 minutes away, Spitalfields walking distance

It was a pleasant environment although only staying one night to attend a function elsewhere meant we did not use any of the facilities available.

The roadworks outside caused a great deal of inconvenience. However, I do understand that you have no control over those events.

Excellent room and check-in/check-out very fast.

Convenience to City office, friendliness and efficiency of staff, excellent Gauchos restaurant on site, self service screen based check in/check out and free water dispensers on each floor.

Our Superior room had a kitchenette including fridge and microwave and was well equipped for self catering. The room was spacious even with an additional rollaway bed in it. It had a two-seater sofa and flatscreen tv. The hotel was easy to find, close to Leadenhall market and the Lloyds building. It is also convenient for public transport.

The attached Wetherspoon's pub was closed over the bank holiday weekend which we were unaware of when we booked.

Location

The breakfast is very very basic

Excellent location in the City and as I booked well in advance I was able to secure a very good price - so I can say that it was very good value for money. The Staff were very helpful (being my first time staying at the hotel this was gratefully received when booking in and signing out). Also reassuring to know that there was someone available to assist should the need arise/security (being a lone female customer).

Stayed one night for nye ... Location was excellent ( 2-3 minute walk from tube station ) , Tesco & Sainsburys express round the corner to get essentials , the price considering it was nye was key (great value compared to other 4 star hotels on nye , some 300 plus ) , standard of the hotel was exactly as we had seen in the pictures , very clean & modern with a sense of class and the staff were great ... Couldn't of asked for any more !! Would definitely recommend to others !! Even though on reviews it has been classed as more of a "buisness" hotel , I openly enjoyed the more space the rooms offered , also a table n desk was nice also and the bathroom was spectacular .. along with a wet room as a shower !! Sweet and simple ... what more could you want , would also recommend for not only business members but for everyone

staff friendly, good location and very clean and quiet