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Premier Inn London Kew

hotel This Premier Inn is by the Thames, across the river from Kew Gardens. The M4 highway and 2 train stations are within one mile of the property, and it has a terrace and restaurant.

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Newest reviews for Coach & Horses Hotel

  • Richard
      United Kingdom
    August 27, 2014

    GOOD MANAGEMENT & STAFF RESTAURANT & BAR GOOD GEOGRAPHICAL IDEAL PARKING GOOD

    8.8

  • Patricia
      United Kingdom
    August 26, 2014

    We love everything about this hotel. Location is excellent with parking available on site. The rooms are clean, spacious and the beds comfortable. Breakfast is always excellent. The bar area is comfortable, a place to sit and relax.

    There is nothing we dislike.

    10

  • John
      United Kingdom
    August 24, 2014

    The decoration in reception was very trendy and welcoming. Our bedroom had the biggest bed we had ever seen which was comfortable and made up with top quality cotton duvet and sheets. Tea and coffee making facilities were at hand as was free-view TV. Breakfast was in the delightfully decorated hotel dining room with food cooked to order. The quality of the food and service were excellent. Nothing was too much trouble for the staff who all went out of their way to ensure our stay was a very good experience. I would certainly consider going back there again if we are visiting London as it was ideal for travel (28mins) from Kew Bridge in to Waterloo.

    The only criticism if you can call it that was that the Nescafe instant coffee available in the bedroom was not to our liking. We would have preferred Dowe Egberts.

    9.6

  • Janis
      United Kingdom
    August 23, 2014

    Lovely position and surroundings. Very helpful to be allowed to leave the car in the car park for the day we were leaving.

    Nothing

    8

  • Anna
      Germany
    August 17, 2014

    Great breakfast Fantastic beds Very helpful staff Underground parking included

    10

  • Simon
      United Kingdom
    August 12, 2014

    Loved this place...the staff were really helpful and friendly. The decor of the hotel was very tasteful and location was just right too as we wanted to wander around Richmond.

    10

  • Mark
      United Kingdom
    August 10, 2014

    Great place to stay near the gardens.

    9.2

  • Sue
      United Kingdom
    August 10, 2014

    Location Restaurant

    Lots of people smoking outside

    10

  • Martin
      United Kingdom
    August 7, 2014

    Marvellous hotel. Staff were friendly and accommodating. Room comfortable and quiet. We particularly enjoyed the secret garden and the library once it got too dark to see. Would definitely come again.

    9.2

  • Carole
      United Kingdom
    August 5, 2014

    Our second visit. Near to Kew Gardens. Easy access to District Line trains to central London. Lovely room and breakfast. Looking forward to our next visit.

    8.3

  • Alan
      United States of America
    August 3, 2014

    The facilities were amazing, as was the food! The breakfasts were our favorite. The beds were comfortable, and the area is nice. The Underground station isn't extremely close, but it isn't a bad walk. There are several bus stops nearby.

    Not really a dislike, as the hotel itself is excellent, but if you are looking to mostly tour central London, you may want to look a little closer in as it's about a 45 to 50 minute trip to and from each time from Kew.

    9.6

  • Anonymous
      Netherlands
    August 3, 2014

    Location, next to Kew Garden Good food Breakfast choice (the menu should be clearer about pricing though)

    Some construction needed (while it was storming outside, water was dripping from the roof)

    9.2

  • Patricia
      Australia
    August 1, 2014

    Location was great, buses, trains, walking by the river. Pub was great place to eat and drink. Accommodation was clean, spacious and the staff was were very friendly and helpful.

    Nothing

    10

  • Anonymous
      United Kingdom
    July 29, 2014

    Location close to River and green space; aircon; sound deadening reduced aircraft noise to a whisper; parking on-site; massive breakfast.

    8.3

  • Anonymous
      United Kingdom
    July 27, 2014

    The staff is always very friendly and very helpful.. Very convenient to Kew Garden. Large Carpark

    We usually enjoyed our stay at this hotel but our room this time was 218 and the noise was awful till very late at night. (Especially the doors?) Just before check out we found a pair of ear plug in the drawers. I don't know whether it works or not.

    8.3

  • Anonymous
      United Kingdom
    July 26, 2014

    Great location, wonderful friendly and relaxed atmosphere. Nothing was too much trouble. Great BBQ in the evening. Comfort and privacy, just perfect

    9.6

  • Josephine
      United Kingdom
    July 25, 2014

    Very clean modern decoration, staff both friendly and helpful plenty of choice for breakfast and parking facilities

    10

  • Tracy
      United Kingdom
    July 24, 2014

    Staff very pleasant and attentative. Rooms very comfortable and clean. Food was very good and ample of it. Great location for visiting Kew Gardens. Has its own underground car park.

    10

  • Robert
      United Kingdom
    July 22, 2014

    Location Included Breakfast Free Parking

    9.6

  • Steven
      United Kingdom
    July 22, 2014

    Excellent location for visiting kew gardens Onsite carpark

    7.5

  • Anonymous
      United Kingdom
    July 21, 2014

    Location decor breakfast

    Bed a bit hard

    7.5

  • David
      United Kingdom
    July 19, 2014

    Location and car parking on site. Pub food, drink and hospitality in the pub. Rooms are quiet, apart from kitchen / basement extractor.

    I was only there for 2 nights.

    7.9

  • Anonymous
      United Kingdom
    July 19, 2014

    We liked the idiosyncratic, individual nature of the place and the friendly, unfussy staff. We loved the location. We enjoyed staying there.

    We didn't like having to clean out the hair blocked waste pipe in the wet room shower so that the water didn't spread across the majority of the bathroom.

    8.3

  • Joanna
      United Kingdom
    July 17, 2014

    Super friendly staff

    9.2

  • Andrew
      Isle of Man
    July 16, 2014

    Very friendly, efficient staff. Location near to Kew Gardens. Room comfortable, with good facilities. Secure garage.

    Room 215 (and probably 214) Is uninhabitable as it is so noisy. There is an extractor system for the kitchens that runs through one of the walls which sounds like a jumbo-jet! This runs from 6.15 am until 12.30 at night. However, we were very efficiently moved to a quiet room the next day. Had this been a Premier Inn we would have got our money back for that night!

    7.5

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