Ramada Colchester  

The allocated room had been used by a smoker. The staff immediately and, without question, moved us to the Garden Suite, which was superb. The Restaurant staff were most helpful & approachable making the visit a memorable one.We shall always book this hotel whenever we are in the area...

Location and price.

Bed too soft.

The room we stayed in was clean and tidy. Bed was comfortable. And travel cot was clean.

We dont have a car so we had to walk everywhere. It was a hour walk to the city centre. Getting a taxi to the hotel from colchester was £10 each time. Also the served breakfast in the hotel but I would say it was to pricey. £11.95 for a full english!

Very convenient location

The continental breakfast was a bit unimaginative.

The stay was fine, fairly basic but apart from that it was comfortable enough.

When requesting WIFI they indicated it had been out for some time, poor service for travelers/ business people trying to clear a backlog of work.

An excellent value hotel in a conveneient location for Colchester town centre but with excellent access to the a12.

Bar Restaurant food, to a point.Staff were good if customers got them going.

No pool,no leisure,Lager option not available, ran out, Fire Alarm went off at 10pm for no reason, Alarm on phone went off at 6 am,

Location and a soft bed.

I could not gain access to my room without the Staff's help due to the door electronic lock being faulty. The bath plug was partly blocked with hair and the extracter fan in the bathroom was clogged with dust.

The car park is quite large and the hotel is next to the a12.

I thought the place looked tired. The food was ok but quite pricy, most of the other guests seemed to eat off site, as the restaurant was almost empty.

All Staff were pleasant. Cannot comment on bar or restaurant as we didn't need to use them on this occasion, but they both appeared to be well laid out and comfortable. Good atmosphere whenever we walked through reception.

As we said on the card we left at reception you definitely need to renew your mattresses, We were in Room 118 and the mattress was appalling. We were fed up with fighting the 'sag in the middle' all night!! It was a shame as we had no complaints otherwise, The wall paper needed replacing but that is probably the sign of the times. Th answer to the question below is if we were guaranteed a decent mattress we would have no hesitation on returning.

It was very quiet at night for sleeping, easy to get to, from the By - Pass.The breakfast was good, cooked nicely and plenty to eat, if that was what you wanted.

I will be writing direct to the hotel about the things that I did not like

Booked non smoking room, but after the airfresher faded the smell of past smoking was very strong. Our order for breakfast was wrong twice but we had no time to try for a third time and some of the food had obviously been left over from the first attempt and was not hot.