Barceló Combe Grove Manor Hotel

Very comfortable, friendly and clean but a bit tatty. Needs sprucing up. Only just four star standard.

The staff were very friendly and helpful, the food was excellent and the room was clean, comfortable and had a fantastic view.

I was very impressed with the hotel and the location ideal for a relaxing break

Location and spectacular views; Spa/sports facilities; Friendly, co- operative staff (after initial problem -see below)

On arrival, we were required to take an upgrade, because all the ground floor rooms were full. This was a bad idea, because there is no lift and climbing two flights of stairs (27 steps + 23 steps) is not funny when you are 80+ years of age! For our second nights onwards, however, we were happily relocated in a delightful ground floor room. Another major disaster was Sunday breakfast, where the system completely broke down; the phrase 'headless chickens' springs to mind!

Meeting our old colleagues

Food was only average, well below expectTION

Nothing was to my liking

The staff helpful and happy, facilites that were included in the price were value for money and enjoyable. The views out over the countryside were beautiful and the balcony from the room was a lovely factor during the stay.

The lunch menu was very overpriced £8.50 for a sandwich, whilst these prices are common for evening meals this is too much for a light snack. We had a deal on the room so were happy, but there was mildew on the ceiling of the bath which was a little unhygienic and stood out amongst an otherwise clean and spacious bathroom.

The views were fantastic. The spa facility was a bonus. The town of bath is well worth a visit.

The room was a little dated and tired. There was a hole in the duvet cover. The towels were new which was nice but needed washing as they left fluff everywhere. The room was dusty and behind the bathroom door there was dirt and hair. The breakfast was dissapointing, the egg has obviously been sitting under a hot light. The milk jug was cracked, the coffee cup dirty and the toast was obviously made from cheap bread. Fresh fruit would have been nice and more choice of juice. Also we read that is was within walking distance of the town and it wasn't.

We thought the swimming pool was excellent and the staff were very helpful and friendly.

The location of the hotel and the manor / grounds were excellent.

Would certainly not class the hotel as 5 star in service category despite the fact it has the gym/spa and pool facilities. Given the venue they have, feel there is genuine room for improvement

torn curtains in the room, urine stains on the walls in the bathroom, poor upkeep of the decoration, pictures of room on website did not look anything like the actual rooms. during breakfast the milk for the cereals and fruit juices were all warm as they where placed in the sun, our coffee and tea order had to be taken twice, the cooked breakfast was very sub standard too. To say we paid over 200 pounds for this we are not impreesed!!!

The hotel was very beautiful with breathtaking views. It's location is so peaceful and relaxing. Breakfast was amazing, so much to chose from, prepared to perfection and served by delightful staff.

The one and only complaint I would have is the uncomfortable matress in our room. We did have one of the cheaper rooms (18) so I guess you get what you pay for!

The staff on reception were very friendly and helpful

The service at dinner was very slow, I had to wait almost 15mins just to place an order. The portions were very small for the price that it cost