Comfort Zone Serviced Apartments

The apartment was spacious and well furnished. It ws nice to have full sized toiletries included. The location was quiet with easy access to the town centre. The staff at the reception were polite and helpful.

It was not made clear in the information that there was no parking available with the apartment, or that the apartment was a Taxi ride from the reception. There was no one on site at the apartments so when checking out/in there was no one to refer to for outstanding damage, equipment missing etc. Keys were simply left in a post box.So you just had to trust that you would get your £250 deposit refunded. The apartment really needed a thorough clean. Beds were fine but kitchen and bathrooms were grubby with a dirty oven and hob and a mouldy shower door.

Easy access, secure parking. within walking distance of the Bull Ring, Mail Box and Broad Street.

It was very clean and convenient to restaurants, shops, museums and the nia. the staff were very helpful as well.

The quality of the apartment, the space in the rooms, the secure parking, the fitted kitchen and the iPod dock.

The apartment was very well equipped. We had the luxury of a washing machine and a full oven. Having stayed at a few self catering places lacking these, this was a big plus

You have to request service in advance, would have preferred automatic service even if it is once a week

The Apartment was well situated in the city and close to several pubs and bars, was impressed with the rooms which was clean and tidy.

paying for parking, think a free first come first served parking should be used.

Everything you need supplied.

White painted walls very stark.

Location to NIA and canals Resturants. ipod dock. Double bed with single bed in room as well

The smell in the bathroom. the finish in the bathroom. The moldy shower curtain. low quality toilet paper. The cigerette burner on work tops in kitchen and on sofa. Matress in back double bedroom. Road and street noise from front bedroom, double glazing didn't work.

Locality to the bars in Birmingham and NIA, secure parking and general appearance and standard of apartment.

The apartment was in excellent condition and well-maintained. The staff were very helpful and had maps of the local area ready-printed for tourist enquiries. They also were very accommodating and allowed us a very early check-in (4 hours early).

Very convenient. Good value. Perfect for housing whole family in comfort and convenience for a weekend in Birmingham.

Parking was not that convenient (not unexpectedly in a large city). Not a problem for us as we didn't mind walking a bit but could be more of a problem if people have mobility problems. However, quite possible to do whole weekend on foot, coming into nearby New Street station.

only stayed 1 night to go nia arena but found everything about apartments 1st class and would definitely stay again

Very central - great location and the staff were very helpful, it was ideal for a weekend in Birmingham close to great pubs and restaurants

hot water for shower and bath lasted for about two minutes so you had to be quick as it went cold after that.