Comfort Hotel St Albans-City Centre  

Central location

Terrible towels; lousy, uncontrolled and very limited parking; awful tea offered at breakfast and food not always available (in the middle of the breakfast session); restaurant facilities offered on website and in hotel but none actually available; seriously inconvenient and potentially dangerous situation with respect to steam in bathrooms being able to set off fire alarms - the extractors in the bathrooms should be upgraded as a matter of urgency to cope; room was very cold when we went in the first time; we did not use the bar as much as we would have liked to because no-one was serving on several occasions when the bar should have been open.

Excellent location and freindly staff clean rooms and good breakfast what more do you need from a hotel

Just it's location. Breakfast was good. Rooms decorated very dowdily in browns and cream more akin to 70's style and looks very dated and uninviting.

Old fashioned 'modern' design. Bar area is hopeless and drab. Bedrooms dated

Close to the Cathedral and shops, comfortable room with all the facilities you need

Our room wasn't serviced the first morning

Comfort Hotel is placed well into the city centre of St Albans but despite the proximity of a large shopping area, the hotel is very quiet. The male receptionist at check-in was very polite and welcoming. He was very accommodating to our needs. A nice man. The room was very clean and well arranged. I would recommend the hotel.

Comfort, value and location.

Breakfast. Good selection and produce fresh, but hot food not at all hot, merely luke warm.

Clean, spacious rooms with a decent desk to work at and free wifi. Excellent location in central St Albans, but with rooms set back from the road away from the traffic. Friendly, helpful staff

It's only a minor thing but I thought the lighting in the rooms was a bit gloomy.

The staff were friendly and efficient. The rooms were clean and comfortable and the breakfasts were good . The location is great for easy access to the centre of St Albans . A very enjoyable stay at a reasonable price.

location very good, modern rooms, clean and friendly.

no problems at all

Great hotel, clean, comfortable and friendly does what it says on the tin.

The pillows were a little firm but otherwise I can't fault this hotel for the money we paid it is good value.

Very good quality. Staff were unobtrusive but attentive. Restaurant staff excellent and food hot and of good quality.

No negative comments. Very enjoyable stay. (second visit)

Very friendly staff, excellent service and extremely helpful. Rooms were clean, modern and hotel was well maintained. Good location and free parking. Great stay!

Its location was good.

Alas, parking was awful I got boxed in every time I parked over the 2 days, and with my sister being quite disabled this became a nightmare, the hotel staff put cones out for us,. But these were disregarded by restaurant staff (next door) The breakfast had obviously been laying under heat for some time as the bacon and sausages were uneatable. The door lock was not operating properly and we in the end had 3 key cards, and it either worked or it didn't ! so, for what we paid, sadly I did not think this represented good value at all, as our week-end was frustrating instead of relaxing, and seeing our family.