Comfort Inn City Centre Birmingham  

Convenient warm spotlessly clean

On returning late at night I had to walk through a group of drunk smokers congregated around the hotel entrance which was intimidating.

Close to where I needed to be.

The Location as its close to the city center, and was in good distance of restaurants and 24 hour shops.

Bed wasn't very comfy and room was too hot!

We were staying in Birmingham for one night between two train journeys, and the hotel was just a few minutes from the station.

The cleanliness of the room could be improved a lot. The lift must have been there since the 19th century.

I arrived at Birmingham New Street train station late at night, and took another train there the following morning, so I just wanted a place to sleep in, and this hotel is literally a few minutes walk from the station. Therefore, the location was the main advantage.

Everything looks quite old in the hotel (and also smells old), and you don't really feel that the rooms are really clean. It would be a good idea to renew the hotel.

It is a good city center location close to the Bullring. It is also on the bus line to Birmingham City FC which was great.

The rooms were very basic which I was expecting. The decor was little dated and there was a smell of smoke in the room I was in. The Station Bar located on the premises closed at 11pm and this was a Saturday night!

It offers excellent value for money and was perfect for our shopping trip due to its location.

The receptionist was very pleasant and polite & helpful. The room was clean. It had en-suite and a telly.

Although I could see it from the station it wasn't actually clear how to get there as it was on a different level. The streets leading to it weren't brilliantly lit & I was a bit nervous walking there at night.

The rooms we had were huge! It's was right in the middle of town do really easy to get about.

The reception man on the last morning was rude! We were just leaving the room when the Phone rang. It's was 2mins to 11am and I get 'check out is 11am you know!' Also make sure you keep your parking ticket and the ticket reception give you...you'll need both to get out of the car park.

Noisy with traffic-jack-hammers past 10pm due to renovation of station- only4 tv stations-all blurry,, no internet or wifi- coin internet may have been hacked--no heat or warm water-- no breakfast attendant or coffee. Telephone not working, hole in ceiling, holes in the one blanket and curtains, slept in a down jacket. No room change on request. Not the best neighborhood. Was given a refund for paid up second night.

Road works. Had no sleep whatsoever

When we arived we wos told that ther wos no brakfast s and only payed for room as no brakfast my self and fammily had to go out for food I wos not happy as it said brekfast in order at £48I will not recament that hotel verry verry disaponted

Staff was very friendly.bed sheet and clean.only 2towels for a triple room.really good if you just want to spent the night there.