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Most recent booking for this hotel was yesterday at 19:24

Score from 1244 reviews Good 7.8/10

Newest reviews for Comfort Inn Birmingham

  • Nicola
      United Kingdom
    August 28, 2014

    The staff where really welcoming and helpful. It is a fairly priced place and comfortable for children too!

    The only downside was that the Inn was next door to an 'Adult Bar',not a great location for a 5 year old little girl.

    6.7

  • Sharon
      United Kingdom
    August 27, 2014

    The staff were very welcoming, and an enjoyable, freshly cooked, full english breakfast every morning. The cleanliness of comfort Inn was second to none, with a relaxed atmosphere.

    The only thing that lets the hotel done is that the decor could do with a freshen up.

    9.6

  • Barry
      Ireland
    August 27, 2014

    The location was helpful for us. The room was fine too and for what we paid it was a nice place to stay.

    Some staff could be more welcoming.

    7.1

  • Lyndon
      United Kingdom
    August 27, 2014

    Breakfast staff were excellent.

    Location.

    6.7

  • Kathryn
      United Kingdom
    August 26, 2014

    Great hotel, in a great location. Stayed here for one night with my 8yr old daughter. Staff were friendly and helpful and room was ideal.

    10

  • Mary
      United Kingdom
    August 25, 2014

    Location was excellent- really close to New street station and the centre of the city.

    The hot setting on the shower was merely luke warm. Not ideal in the cold weather.

    7.5

  • Kamel
      United Kingdom
    August 24, 2014

    Value for money and cleanliness

    7.5

  • Susan
      United Kingdom
    August 24, 2014

    For the money it was ok, staff were friendly and helpfull

    Room very small and warm, no air con or extractor fan in bathroom. Grouting in shower/bath was grotty and decor very tired. No parking. And major construction being done right opposite.

    5.4

  • Anonymous
      United Kingdom
    August 24, 2014

    Location only

    Unhelpful staff.

    5

  • Hélène
      France
    August 24, 2014

    I was pleasantly surprised when I arrived : my room was small (I'd booked for a simple one), but very clean and comfy. The bathroom was really roomy, and very clean too. Besides, the location is great, and staff hepfull.

    8.8

  • Ruth
      United Kingdom
    August 22, 2014

    Nothing

    Everything. Staff not helpful

    2.5

  • Fidelma
      United Kingdom
    August 21, 2014

    Kettle in the room with tea and coffee sachets and cups; Nice tv with enough channels Good size room and comfortable

    Poor natural light; No view, the windows open to a brick wall; No air conditioning, got hot; Could hear people talking in other rooms till very late in the night, very noisy;

    6.7

  • Anonymous
      United Kingdom
    August 20, 2014

    position of hotel in relation to public transport facilities. The price of the room.

    Working the key pad to obtain late night entry.

    7.5

  • Anonymous
      United Kingdom
    August 16, 2014

    Location, value for money, cleanliness.

    Looked a bit tired.

    7.9

  • Elaine
      United Kingdom
    August 15, 2014

    lovely warm welcome and on the doorstep of new street station.

    new street station currently under reconstruction.

    8.3

  • Tricia
      United Kingdom
    August 15, 2014

    no parking, not easily accessible due to road works. basic , old fashioned and poor value breakfast

    5

  • Donna
      United Kingdom
    August 14, 2014

    Shower didn't work

    4.2

  • Lucinda
      Ireland
    August 12, 2014

    Really helpful staff. Located right beside New St. Station & centre city shopping. Windows that opened for fresh air. Excellent price. Room had tea & coffee making facility, a bath & shower & a TV. I had a quiet (for centre city) room on the top floor.

    The hotel is a bit dated & in need of upgrading but this didn't bother me. It was reasonably clean but could have been better.

    7.5

  • Anonymous
      United Kingdom
    August 11, 2014

    Clean and comfort bed.

    Lift is very old and the door cannot open in some floor. Some smell from bathroom like leaking.

    5.4

  • Chantelle
      United Kingdom
    August 10, 2014

    Cosy, clean room

    The windows didn't open very far and it was really warm of an evening

    6.7

  • Julia
      Germany
    August 9, 2014

    This was our second stay in the hotel. The hotel and the interieur have seen better days, but we found everything very clean. It is perfectly situated if one needs to get an early train or early flight, because it is only one minute away from Birmingham New Street station. Although building works are still going on at the station we had a quiet night.

    8.3

  • David
      United Kingdom
    August 9, 2014

    Convenient location, friendly staff.

    A bit noisy and hot on the top floor rooms.

    7.5

  • Andrew
      United Kingdom
    August 8, 2014

    Nothing as I didn't get the chance to stay

    Just because you go to h,spital the second time of letting them down as the first time was because I couldn't find any body to have our pet, I thought it stank not letting me stay, so no I won't be telling anyone else about your hotel except this story.

    2.5

  • Anonymous
      China
    August 6, 2014

    Tri-room used for twin room makes it much more comfortable living there, quite enough space. Because of the construction of the new railway station, the hotel is quite cheap!

    7.5

  • Paula
      Ireland
    August 5, 2014

    Location was good for shopping, take exit at hill street and turn left to crown pub and left again to end of road. A lot of work going on outside hotel to the New Street station.

    Bathroom had a burning smell, couldn't use it. Tried to leave windows open as it was too hot but didn't feel safe as there was stairs outside window. Worse night sleep.

    5.8

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