Comfort Inn Chester  

The price at £40 for the night was attractive.

We refused the first room offered as the shower cabinet was broken with a missing door. The window let in little natural light as it faced a brick wall and it felt claustrophobic. The staff gave us another room. The kettle did not work but was replaced by the staff. The bed-side light did not work (it wasn't the bulb - the whole unit was faulty), Overall, a disappointing stay but for one night - it served its purpose.

We entered the Inn and it gave us a bad feeling from the beginning. It is very dirty and needing repairs and maintenace. The room was very much in need of a good clean, the curtains were coming off the rails and the carpet was filthy. A huge stain on the side of the matress did not make me feel happy either. The sheets on the bed were clean but as I was getting into bed a huge spider scrambled out of between the sheet and the very dirty blanket. The blanket was in need of a wash. The telephone did not work in the room. I complained but nothing could be done other that uproot us and put us in another room. I feel very sorry for the receptionists because it is not their problem that the Inn is so Run Down and dirty. Breakfast was very poor and they could only provide instant coffee. It was way over priced for the standard of accomodation. I would not recommend staying at the Chester Comfort Inn.

The room itself was ok and clean.

It was a warm day and the window wasn't very big plus we had a wall facing us so the room was very stuffy with little air coming in. There were lots of bags of laundry in the corridors till the next morning and you could hear every sound from the nearby rooms.

The hotel location.

The hotel was very noisy and you heard other guests coming back from nights out. The beds were not comfy and very hard. The cleanliness of the room and shower room were however very good.

Price and location, although it seemed longer than a mile away.

Although clean and comfortable it could do with a bit of a facelift, having said that it would probably cost more than what we paid for it.

It is situated within walking distance of the city centre, so didn't need to drive. The bed was very comfortable, which is rare in hotels. I have a bad back, so that was appreciated. Nice pub just over the road, which serves food and is family friendly.

The web-site indicated that there's a restaurant. It turned out that this was only for breakfast, but had assumed that having a restaurant, we could have an evening meal.

Due a very large radiator,the room was exceptionally warm on what was a very cool night.

On arrival, it appeared clean modern and invitingl, but the room we occupied in the coach house had several cobwebs on the ceiling, fan in shower room very noisy and stopped working,window frames were old, bathroom door never closed properly, paper on the ceiling was peeling. No traditional cooked breakfast offered, noisy from other guests........ And the £65 paid, we believed was expensive and not value for money

Hotel in desperate need of refurishbment stair carpets threadbare and bedrooms need upgrade and new decor expensive in comparison to other like hotels in city and its location was a considerable walk from centre

Basic, but clean. Short taxi ride into city centre and good value for money.

Carpets a little threadbare!

Very good value - comfortable - convenient

It is a handy for seeing my family. It is clean and comfortable. I had no trouble booking on line.

Chosen because of location to daughter's house in Chester. Stayed there over Xmas. Provided comfort and peace & quiet as few minutes' walk away.

- Facility - Cleaness of room

- Staff manner should more polite