Comfort Inn Chester  

no ice machine machine, brochure in room said there was one outside room 103

It need a revamp as most things were tatty. Rotting window frames poor decoration. We thought a continental breakfast was included.

Very poor won't stay again

The comfort inn was clean and tidy but very tired and dated, staff were friendly, and the free parking is excellent as many hotels now charge. You get what you pay for and nothing else. The biggest problem was how thin the walls are, you can hear toilets flushing, talking, opening of beer cans flicking of light switches etc, if you are a light sleeper avoid this hotel, if you what a cheap city break go for it.

Location....

Grubby, no controls over room tempreture. Noisey during hours 6 to 7 am

We have stayed here before and requested the same rooms on the ground floor as we were travelling with elderly parents. Hotel clean and tidy. Hotel was warm (it was very wet when we satyed so nice to come back to a warm hotel) but had to ask for a radiator to be looked at in rooms as they were not working, which was dealt with. Only problem was there was no thermostat on the radiator so we could not turn it down once it was working. Bed very comfortable and towels good also. We will stay again as the location is good, plenty of parking and good pub with food opposite to hotel.

House keeping could be a bit better as same curtain langing off as when staying in November. Radiators need work on them, thermastats missing, couldnt turn them down when they did work.

Great location for easy access to town centre by foot and 5 minute drive from Chester zoo. Hotel was quiet, kept well maintained and staff were friendly. If making a repeat visit to Chester would consider rebooking at the comfort inn

Wouldn't have minded a mini fridge in the room :)

Location, price, would stay there again

2 problems; 1; for first 2 nights (out of a 3 night stay) the heating was on full, I turned the radiator off, but it was still boiling in the room, the window was fully open but it was uncomfortable, the 3rd night was much better. 2; we left our room key behind reception and arrived back reasonably late, when we asked for our key it was handed over without any checks being made (name on room etc) this could be a security issue.

Grubby and uncomfortable!!!

The location was ideal for our purpose, The beds were comfortable and the room was functional unfortunatly due to the other factors i'am not sure if we would use it again.

Our room was very noisey. The ajoining room was very loud until midnight and being closse to the receiption the outside noise started again from before seven in the morning. We had a six year old child which made sleeping for her difficult. The shower was terrible it tricked out.

the staff at the hotel were very nice and helpful it is only a short walk from the city centre im already planning a stay there for august found it perfect

The staff were excellent. Value for money

The rooms was cleaned only on our arrival Preferred the option of a cooked breakfast