City Continental London Kensington  

every thing about the hotel seemed just right room clean staff very helpful and friendly breakfast very fresh and there was plenty of choice would recommend

Very new, just refurbished, comfy bed!

The towels were a bit old.

Hotel was clean. Location excellent : just around the corner from Earls Court station which is very well connected to central London. (10 mins tube). Continental Breakfast was good. Recently been refurbished rooms and bathrooms are new. Staff friendly and very helpful. Good value for money I would recommend this hotel.

Location and staff very friendly and efficeint.

Very hot and aircon didnt work properly. Bathroom had nowhere to hang towels! No bin in the room.Breakfast wasnt the best ive had.

It was very clean, and situated on a beautiful road in a classic large building. There was no room for complaint, staff were fine and everything was where it needed to be, the room was fully functional. Breakfast was basic but always nice to have it included. Just the ticket for my brief business stay over. Happy overall, price was competitive I expect for London great value for money, in a great location for us

Its all good, seems like a reliable good place to stay and value for money in London. No gripes at all, though like many other hotels, it was difficult to get comfortable at night, different bed and subtle air con hum outside. Was great overall, only stayed for one night.

As always, the staff here are great - makes all the difference - thanks

Excellent location, helpful reception staff. Very clean rooms, good for a short trip.

Bed fairly hard, not very comfortable and was very warm without window wide open.

Great location, comfy bed, nice and quiet

Really difficult to get luggage to room - once leaving lift, there were still stairs to negotiate and narrow corridors.

Shower was superb and hotel was clean and tidy. Excellent location.

No lamps in the rooms. Room was close to door that kept banging. Breakfast was limited and breakfast staff no very friendly.

Hotel was clean. Location is excellent. Literally just around the corner from Earls Court station which is very well connected to central London. (15 mins tube). Continental Breakfast was good. Rooms and Bathrooms are new. Staff friendly and very helpful. I would recommend this hotel.

Had to pay extra for the wi-fi. Would have liked full English breakfast

Good value for money and spotlessly clean.

Nothing

every thing

nothen

Excellent location, friendly staff, comfortable and clean.

We have been on this hotel twice. Breakfast was good. Staff is friendly and rooms are renovated last year. Hotel is cosy and earls court- tube station is right around the corner.

location

staff were not overtly friendly, no toothbrushes available, not asked if everything was ok with the room / stay etc. breakfast was awful, didnt stay as it was like a school dining room.

Late booking and good budget rate - should have been a warning though

Room was soooooooo small - poor desk facilities kettle left no room for laptop! Poor business working environment. Bathroom fan had to be switched off at isolater - running constantly and very very noisy. Yes it has been refurbished and yes room rates are good in comparison but whoever took room photos deserves every award available. Wifi was impossible to connect to and breakfast - both room and content; poor- enough said.

Location

Bed not really comfortable.

Stylish clean bathroom

Tiny room, broken TV and door handle, noisy.

The quality of the room was fine.

The internet was expensive and there were no seats available for breakfast.

Staff was very friendly and helpful.

No cell phone reception in our room and the TV reception was also very poor.

Spotlessly clean, nice bed, friendly and cooperative staff, great location (4 minutes Earl's Court underground station), good breakfast... For the price, a very nice stay.

Room was a little cramped - but this was definitely not a deal-breaker.

Close to Earls Court Metro

Rooms extremely small. You have to request A/C controllers. 1st room - no A/C, 2nd room - smelt of cigarettes, 3rd room very limited access to double bed. Dining area is suitable for approx 30 guests but approx 50 guest were trying to get breakfast.

Situation was great. Recently been refurbished so up to standard.

Breakfast was a nightmare. Small breakfast room. Food was soon all taken so had to keep asking for things and not enough staff to keep what tables there were free of used plates

Staff where very helpful, excellent for ideal home exhibition... Breakfast was excellent.. Hotel was very clean and warm.. We where allowed to leave our baggage before check in and after check out.. Excellent value for money, near the tube station, and near local food outlets.

The only one problem, which is basic.. The tv would not tune to the basic channels.. No ITV!! This may be trivial, but we where not there to party on the town and planned to just chill and watch tv! Which we couldn't do! these are simple channels... Get them sorted!!! Please...

It was very basic, but clean and convenient to Earls Court Arena

Night disturbed by hotel alarm and staff who insisted on checking our room in case we were smoking! Housekeeping wanted access to room before 9 a.m. to clean it - even though checkout was not til eleven.