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Shepiston Lane, Middlesex, Hayes, Hillingdon, UB3 1LP, United Kingdom – Show map
|Standard Double or Twin Room with 8 Days onsite Parking|
|Standard Double or Twin Room with 15 Days onsite Parking|
|Standard Double or Twin Room with 4 Days onsite Parking|
|Standard Double Room|
|Standard Twin Room|
|Superior Double Room|
|Superior Twin Room|
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37 properties in Hillingdon
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1994 verified reviews
They speak your language!
Comfort Hotel Heathrow's staff speak: Romanian, Polish, French, Spanish, English
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Food & Drink
Bar, Breakfast in the room, Restaurant (à la carte), Restaurant (buffet), Snack bar, Special diet menus (on request)
WiFi is available in all areas and costs GBP 7.50 per 24 hours.
Private parking is possible on site (reservation is not possible) and costs GBP 10 per day.
Room service, Vending machine (drinks), Vending machine (snacks), Airport shuttle (surcharge), 24-hour front desk, Currency exchange, ATM/cash machine on site, Concierge service, Laundry, Dry cleaning, Ironing service, Trouser press, Daily maid service, Meeting/banquet facilities, Business centre, Fax/photocopying, VIP room facilities
Newspapers, Non-smoking rooms, Facilities for disabled guests, Lift, Soundproof rooms, Heating, Non-smoking throughout, Designated smoking area
Romanian, Polish, French, Spanish, English
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 12.50 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of children's cots/cribs in a room is 2.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1987 reviews
Value for money
Show reviews from:
Just a mile from Heathrow Terminals 1, 2 and 3, Ibis Hotel Heathrow Airport offers The Hoppa Bus shuttle service, running every 20 minutes from 04:19 to 23:00.
Score from 4008 reviews Good
Just a 5-minute drive from Heathrow Airport, the 4-star Arora Hotel Heathrow features soundproofed rooms, a 24-hour front desk and long-stay parking.
Score from 2867 reviews Very good
Located just off the A4 motorway, Thistle London Heathrow has a 24-hour front desk and Heathrow Terminal 5 is just a 5-minute drive away. Free Wi-Fi is available throughout the hotel.
Score from 1961 reviews Good
With a free morning airport shuttle transfer to and from Heathrow terminals, from 06.00 until 10.30, Heathrow Lodge is 5 minutes' drive from London Heathrow Airport.
Score from 2455 reviews Review score
Everything was perfect staff lovely
Everything about our stay was good enjoyable evening.
Nothing to complain about
The room facilities and helpfulness of reception
Location and route of room. Felt like walking in amaze
Nice hotel near the airport. Great after a long haul flight.
There were problems checking in with a 'new girl' . She needed help from the manager but he then misinformed her and tried to over charge us by over £150! Very slow service at the bar. It took ages to get a drink partly due to lack of staff, partly due to a Christmas party going on and partly due to the incredibly slow till.
Arrive to have a male Member of staff completely ignore us when we greeted him, he didn't give us any directions to our room and was outright rude. This was the start of our honeymoon as we were flying out to maldives the following morning, and what an awful start it was. The room was filthy and bed uncomfortable. Do not go here!!!
Convenient for airport suitable for early flights and late arrivals
The hopppa bus to teninal 5 never came twice in a row and I almost lost my plane. This is why I planned to stay here instead of the city. It was a waste of time and money.
Close to airport and shuttle on time
There was a lot of work going on during our stay. It smelt of gloss paint , there we lots of pieces of carpet every where. My daughter stood on a screw from a door stop that was left in the middle of the room. When I mentioned it to staff there were not bothered.
Food too expensive Wi-fi too expansive
breakfast dinner cleanliness
single bedroom too small road noise very noticeable reception staff not very interactive appear to recite statements from a script - hardly a please or a thank you very little eye contact
Easy to get to and find
Had to pay for internet and couldn't use it on 2 devices
Bedrooms were lovely and very comfortable. Food excellent and reasonably priced. Good value for money.
The fact that wifi is so expensive.
I had a room at the top of some stairs that I had to manhandle a 25kg large suitcase up. In the night it rained and it was like a water torture with water dripping from either a blocked or broken . drainpipe. I did mention the drainpipe to staff who seemed unconcerned.
The bar staff were exceptional
Friendly service. Adequate support for short term needs./
It was listed in google maps!
Staff were not friendly. The parking was a mess and no proper guidance was provided. Room did not have proper lighting and quite naturally I got my head banged by a low wall whilst struggling to find the switches!! by all means, the worst hotel I stayed till date. They need to be much more customer focussed.
Ease of access comfort food
Got scalded in the shower water temps need to be brought up to H&S standards
Restaurant for dinner was good, as was the buffet breakfast.
Queue at reception, all rather crowded.
Proximity to airport Bathtub Quick checkin/out
Airport Hoppa Bus expensive and not on time Very thin walls Noisy hotel Few TV channels Plugs not working properly Upgrading to Mercure, but if they don't add insulation to the walls, it wouldn't be worth staying here! It was extremely annoying to hear your neighbours' so clearly.
Hotel had nice decor. Lovely big seating and lounge area with a beautiful, huge Christmas tree however, it was a little cold and could have had softer lighting. Rooms were small but stylish, modern and newly decorated.
Only complaint was the expensive car parking of £10 per day. I have never before had to pay for hotel parking as a guest. There was ample parking just outside of the hotel grounds on a nearby slip road.
New rooms look really good. Close to airport.
The room we were given was completely refurbished but wasn't ready to welcome guests. Some stuff still needed to be fitted in the bathroom but that was ok. Heavy paint smell in the air, all windows were open (in December). Heating was fully on, so temperature was ok. Because I am pregnant and we were starting to have light headaches after a few hours, we asked if it was possible to change room. We were given a very old and chilly room were the heating was not working. When we told the reception, they gave us a mobile electric heater without apologies and after being asked, said that no other room were available. I am not used to ask to change room in hotels (probably the first time) but having to ask twice and being told we could not was not a really pleasant experience. All in all it wasn't that bad because the heater eventually managed to produce enough heat for the room. Also bus to airport was quite expensive 5£/head. When you know that public buses run free within Heathrow hotels area, this is not really good news.
General amenities as standard
Thought staff needed to pay quiv mm cker attention to waiting customers. Breakfast service was still closed at 6.45am as staff arrived late.
- Location was great - Room was very clean
- Room was very small - The staff was not very friendly or helpful - The price varied as I travelled with others from work who paid less than I did
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