눉Saturday was Rugby World Cup Final day, the Sports Bar has 7 customers! I paid for an upgraded room which avoided the £12 wifi charge, included breakfast, a drink at the bar and a room at the front with balcony and view towards the runway. I am used to paying on check out but despite requesting twice, the reception staff never managed to authorise this. Apparently you can only purchase credit which is a maximum of £50, so that as the night wears on, I assume you run out of credit and have to top up, like a parking meter, ridiculous! The food was disgusting, steak pie without pieces of meat and a 6oz steak sandwich which had slivers of meat like a subway store, fine dining :- not. During dinner on a Saturday night, there were 6 customers in the restaurant and 3 in the lounge. The demand was so poor, they closed the lounge bar at 9 o'clock on a Saturday!! Whether Copthorne are keeping this hotel going for sentimental reasons (the 1st Copthorne hotel from Copthorne), I don't know but on the evidence of my visit, it needs to be put out of it's misery, quickly.
눇The hotel has character, is impressive and has all the facilities a modern hotel can offer.