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Copthorne Effingham Gatwick Hotel
West Park Road, Copthorne Village, Crawley, RH10 3EU – Show map
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32 properties in Crawley
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182 verified reviews
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Copthorne Effingham Gatwick Hotel's staff speak: English
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Tennis court, Golf course (within 3 km), Sauna, Fitness centre, Massage
Food & Drink
WiFi is available in public areas and costs GBP 12 per 24 hours.
Internet via TV is available in the hotel rooms and costs GBP 12 per 24 hours.
Wired internet is available in some hotel rooms and costs GBP 12 per 24 hours.
Free! Free private parking is possible on site (reservation is not needed).
Room service, Airport shuttle, Shuttle service (surcharge), 24-hour front desk, Express check-in/check-out, Currency exchange, Luggage storage, Concierge service, Dry cleaning, Trouser press, Meeting/banquet facilities, Bridal suite
Newspapers, Safety deposit box, Facilities for disabled guests, Lift, Heating, Non-smoking throughout
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
Free! All older children or adults stay free of charge for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Copthorne Effingham Gatwick Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Upon check-in, guests are required to present the credit or debit card used to make the booking. Failure to do so will result in full payment being taken upon check-in, rather than check-out.
Based on 182 reviews
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Not a single thing, from the food, customer service, condition of the rooms everything was extremely poor
Worst experience, so shocked that it's a part of the millennium hotel group. Never again would I stay there or recommend anyone to stay. Dirty rooms and poor service I wouldn't even rate it as a 2 star hotel let alone 4.
Staff were pleasant
TV didn't work
The bed was very comfortable The room was ample size and cosy Nice location and grounds Free parking
Breakfast wasn't great with watery eggs Decor was very tired could do with a revamp Bath tub was too high to step down unless you're tall No air con or heating in room Elevators take forever to get to your floor you're better off walking
NOT VERY FLEXIBLE OR FRIENDLY HOTEL
Room was spacious and very clean
Wish breakfast was included for that price
Quite location, lovely grounds.
The Bar is old and needs refurbishment. It lacks atmosphere and the choice of beers is poor
Loved the whiskey tasting in the bar
good location on our journey
Confusion with the other Copthorne hotel nearby. TV reception on internet very poor. Mobile phone network poor
Travelling from Newcastle for a wedding in hot conditions and needed access to a shower before my room was available. No compromise on having the room early except to pay for a premium prices room. Very poor service
QUALITY OF FOOD VERY GOOD
VERY LITTLE OUTSIDE SITTING AREA NEAR THE BAR
Breakfast Balcony Evening meal was very good value
No air condition so rooms very hot No fan to compensate for lack of aircon Rooms are very tired More 3 star...not 4 Photos are better than rooms in person Some staff indifferent to me Very disappointing :(
Staff were friendly and helpful, especially restaurant staff at breakfast - nothing was too much trouble. however, I didn't like the assumption made, on check-in, that I would join the loyalty scheme.
Walking round the outside of the hotel after breakfast, I felt that the outside and rear were rather neglected and shabby.
Grimey. False fire alarm. All a bit dated
Staff polite and friendly. Breakfast acceptable. No aircraft noise. After our problem (see Dislikes) at checkout the manager was very sympathetic and gave us a good discount.
The first room we were allocated had a connecting door to the next room through which all conversations were totally audible.We were changed to a second room; a threadbare carpet and a non-functioning internal house phone.In general the decor a bit tired throughout the hotel. Not good value at the price we paid. Biggest problem was a wedding party the night we were there. A big group of thoughtless guests had a long and noisy conversation below our window from about 0200. They did not cease when we asked and as the internal phone didn't work we had to dress in order to go to reception to complain. Eventually they did go away but we had lost several hours of sleep. Of course weddings are fun and party noise is not the 'fault' of the hotel. But maybe the hotel could/should have kept the celebrations further away from the sleeping quarters.
Countryside surroundings Ample free parking.
Receptionist very off hand. Overcharged my credit card , they charged vat twice which meant I had to sort out a refund.
easy check in and check out. good facilities.
disgusting carpets in the rooms. needs renovation
The hotel is looking tired. Rather unpleasant looking carpet patterns throughout and bumpy floors along the corridors - feels like lumps of concrete under foot.
Kitty was the best bartender in the free world. Learned to make a Negroni on the spot.
Threadbare carpet in room, pay-for Internet.
Generally pleasant environment, quiet, good parking and breakfast
Wifi wasn't free unless room upgrade purchased
The bed was clean ans comfortable.
The whole hotel is run down, tired and filthy.
Helpful and attentive staff. Good atmosphere. Nice setting and grounds
Room comfortable but showing signs of wear and use.
The situation in lovely grounds
Bedroom was scruffy, peeling & dirty wallpaper, cracked bathroom tiles. The restaurant chairs were filthy and I did not want to touch them. The carpets were horrible & dirty too.
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