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Copthorne Way, Culverhouse Cross, Cardiff, CF5 6DH, United Kingdom – Show map
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499 verified reviews
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The Copthorne Hotel Cardiff's staff speak: English
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Golf course (within 3 km), Sauna, Fitness centre, Hot tub, Hammam, Indoor pool
Food & Drink
Restaurant, Bar, Breakfast in the room
WiFi is available in all areas and costs GBP 5 per 24 hours.
Free private parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Express check-in/check-out, Currency exchange, Luggage storage, Laundry, Dry cleaning, Meeting/banquet facilities, Fax/photocopying, Barber/beauty shop, Gift shop, VIP room facilities
Newspapers, Safety deposit box, Shops (on site), Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
All older children or adults are charged GBP 15 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
Hover over the cards for more info.
Based on 498 reviews
Value for money
Show reviews from:
This 4-star luxury hotel is in Cardiff’s city centre, 300 metres from Cardiff Central Rail Station. It has air-conditioned rooms, an award-winning restaurant and a fitness club with indoor pool.
Score from 492 reviews Fabulous
Northeast of Cardiff, this comfortable hotel has clean and stylish rooms close to the A48(M) and the M4 motorways, for easy access to and from Cardiff.
Score from 405 reviews Good
In a prime city centre location, this 4-star luxury hotel has a swimming pool, a gym and a spa. The main shopping district is a 5-minute walk away. There is free Wi-Fi throughout.
Score from 702 reviews Very good
The Future Inn Cardiff Bay is a modern hotel situated 400 metres away from the Wales Millennium Centre.
Score from 1832 reviews Very good
Excellent service and filling breakfast. The staff pampered us and made our stay very nice.
We had a car which made it easy to get around but it is a little bit out of the city.
Comfortable, clean with excellent pool and gym
Paid WiFi- should have been complementary at this price. Restaurant closed until new year whilst I was staying on the 2nd week
Poor room lighting,restaurant delaysp
The cleanliness and facilities of the hotel were excellent. The gym and spa were compact but had more than enough to keep a traveller occupied! Bed was extremely comfortable and the food was very tasty as well as having plenty of options reasonably priced. Highly recommended.
Was not told there was a code for the WiFi on arrival but I was soon connected with the help of a fellow guest.
Paying for wi fi
The staff were great, we said it was our wedding anniversary, later we received a bowl of fruit & chocolates with happy anniversary piped on it in chocolate what a lovely thought!!!
Nothing it was great
I liked the fact that it was just outside the city centre and that there was plenty of parking
the room was dated, there had been a hole in the bath room door, the paint on the doors and wood work had been chipped. I would not like to pay the full price of a hundred and fifty pounds a night to stay there
we love the Copthorne , the bedrooms are good , comfortable and clean staff are polite
Booked this for a Leisure break and unfortunately couldn't use the pool on the day of arrival ,would have been nice if we had been informed pre our arrival
This hotel was much better priced than its competitors even those further away from cardiff centre. No complaints, we would definitely stay again.
Good bar meals. Pleasant staff. Quiet and comfortable room.
Decor was a bit tired - could do with modernising.
Great staff good room great leisure facilities and good breakfast
Really annoying to be charged £5 a day for Wifi. It's free on the buses that roll past the nearby retail park. These days there's an expectation of free Wifi so this is counterproductive. The hotel is also quite a trek into Cardiff a £14 taxi ride or 20 mins by bus. The lakeside setting is also next to a giant retail park. Not quite what I expected
View from room of lake. surprise fruit for birthday. Particularly liked Cardiff.
Comfortable bed Quick and friendly service of bar snacks
Long way our of town Some confusion and delay with ordering cab Tatty, worn,furniture in bar.
Good choice of breakfast. Spacious room. Nicely decorated foyer. Good atmosphere. Warm hotel.
Limited choice of evening meals which were very overpriced and not value for money. I think £8.95 for a panini is disgusting. Soup, sandwiches, paninis, coffee, all way overpriced.
Pleasant rooms and spotlessly clean.
Bar meal took 40 min to arrive and then a further 20 min delay due to incorrect order by which time I had finished mine. Very noisy central heating which meant at midnight we were moved to another room which whilst a suite, our morning lie in to watch tv was not possible. At check out no one apologised, no one asked about our stay? Overall a very dissapointing stay which we had booked a month earlier specifically to have a nice break without kids
The staff were very friendly and polite.
lovely spacious and comfortable room with arm chairs and warm decor. Fridge and hospitality tray useful. Swimming pool, sauna/steam and gym use for all residents was welcome after conference. Lovely food.
Couldn't get through to room service after several attempts so gave up trying. Wifi was not free but £5 per day.
enjoyed the spa and pool
Comfortable and convenient.
Restaurant temperature too cold in the evening. Price of breakfast too much and no simple alternative. Walked across to Marks and Spencer for a simple breakfast.
Rooms were ok but bathroom was not so, toilet did not flush properly and the sink was slow to empty.
We used the leisure club facilities and we feel the changing rooms were dirty, staff not helpful and the pool area needs renovating. Evening meals were not of standard either.
noise from other rooms
Some of the staff spoke welsh and we're pretty helpful.
The room was cold waited over 2 hours for extra heating. The dust was evident around the whole hotel not just on pictures, carpet edging and the wood panelling.
hotel a bit down at heel cold in the conservatory
Very helpful staff. Lovely hot spa with fluffy bathrobes. Shuttle to rugby match but able to leave car in the car park. Excellent continental breakfast.
Would have liked spare blanket and loo brush.
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