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The Copthorne Hotel CardiffCopthorne Way, Culverhouse Cross, CF5 6DH Cardiff (Show map) Very good, Score from 252 reviews“The hotel was very friendly. Rooms were lovely a comfortable and excellent facilities. ”
Rachel,
Dagenham
This waterside hotel is just 10 minutes’ drive from Cardiff’s lively city centre. In a peaceful setting, it has an award-winning restaurant, a modern health club and spacious rooms. The Copthorne Hotel Cardiff’s rooms all offer modern facilities such as satellite TV, pay movies, a trouser press and free tea and coffee. Each private bathroom has a hairdryer. The on-site leisure club has a 15-metre swimming pool and a fully equipped gym. Guests can also relax in the sauna, steam room, and hair salon. Cardiff Castle and the Millennium Stadium are less than 5 miles away. The stylish Cardiff Bay area has shops, restaurants and bars and is 10 minutes’ drive from the Copthorne. There is fine dining at Raglan's restaurant, with a menu featuring local cuisine and produce. The relaxed bar and lounge have lakeside views. Hotel Rooms: 135, Hotel Chain: Copthorne Hotels.
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Total Hotel Score:8.3
Based on 252 reviews Guest reviews are written by our customers after their stay at The Copthorne Hotel Cardiff. |
Score breakdown
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Justin
Solo traveller
droitwich,
United Kingdom
October 16, 2011
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Cheap room rate Sauna out of order steam room not working properly and many seats cracked/out of use.nothing a minor re furb wouldnt sort out though.Breakfast cost £15.00 seems silly when tescos over the road cost £4.20 for full breakfast.
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6.3 |
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Lisa
Solo traveller
Southampton,
United Kingdom
November 2, 2011
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The rooms were very comfortable and clean. Loved the hotel though I am unhappy that I didn't get to use the spa at all. It is advertised as being open on Sunday morning from 7am. This was not the case. I waited outside for someone to open the door but gave up and went to reception. I was told that the opening time was 7:30 am, so the hotel book was incorrect. I then went back to the spa at 7:30. Again I waited. No one came. I gave up and went back to my room. Very unhappy as the reason I had chose to stay there in the first place was to use those facilities.
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7.5 |
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Anonymous
Solo traveller
United Kingdom
January 23, 2012
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Cheap (£52 for a night). Good size. Excellent leisure facilities - I chose it because of the pool. Limited menu because of refurbishment. Breakfast too expensive for me to eat here.
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7.9 |
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Anonymous
Group of friends
United Kingdom
January 19, 2012
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I liked the fire in the reception. The rooms were clean with a nice bathroom. We made use of the swimming pool and juccuzzi. Breakfast was superb. Staff were friendly and.. Helpful The room was a bit hot and the steam room and sauna were closed when we visited.
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8.8 |
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Lisa
Solo traveller
Martock,
United Kingdom
January 19, 2012
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I would have preferred to have known that the hotel kitchen and dinning area was closed, but was still able to get food. The bed was so comfortable I overslept.
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8.3 |
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Betty
Mature couple
BEERSE,
Belgium
January 16, 2012
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My wife did'nt like the carpet on floor 5 and she could'nt get a lighter or matches in the hotel.I had to suffer the consequences.......apart from that we enjoyed our stay.
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7.9 |
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Ariele
Group of friends
London,
United Kingdom
January 12, 2012
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Very nice and pleasant hotel. We had a very good time We enjoyed very much our stay there. We absolutely recommend this hotel Also, a good location for all attractions of Cardiff.
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8.3 |
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Elizabeth
Mature couple
Shepton Mallet,
United Kingdom
January 7, 2012
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Spacious room, comfy beds, lovely lighting in room, good bath/shower facilities, good tea/coffee facilities, very quiet, friendly helpful staff.
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9.6 |
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Philip
Mature couple
cardiff,
United Kingdom
January 3, 2012
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The location was the best thing Ththe resturant was closed. It was full with loud football fans in the bar watching ans shouting at the footbal game on the tv screens. The staff did nothing to stop it.
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6.3 |
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Ciara
Young couple
Oxford,
United Kingdom
December 30, 2011
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location was good, near to park and ride. Reception staff friendly and courteous there was a hole in our bed sheet, the toiletries supplied were basis which was disappointing, thankfully i had brought my own. The hotel appears classy but the bedroom let it down. The shower curtain was foul, really bad smell from it.
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5 |
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Mark
Family with young children
Rochester,
United Kingdom
December 30, 2011
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good location if you have a car. Nice pool TV in the room was too old
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7.1 |
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Alan
Mature couple
OXON,
United Kingdom
December 29, 2011
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Staff always very welcoming and the breakfast was excellent. Hotel an ideal location for visiting South and West Wales.
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10 |
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Anonymous
Family with older children
United Kingdom
December 22, 2011
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I must confess to have enjoyed everything with regards to my stay at the Hotel. The only crit I might have is the poor directions and signage leading motorists to the hotel. Sat Nav does not identify the hotel as it took me down to Barry. You should improve the signage and update your details on Sat Nav.
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7.5 |
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David
Mature couple
Aberystwyth,
United Kingdom
December 22, 2011
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Excellent value, good quality rooms Pedal bin in bathroom had broken lid
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9.2 |
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Lisa
Mature couple
Swansea,
United Kingdom
December 18, 2011
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Copthorne is in a great location - close to City, Airport and major roads. the hotel is always clean and staff give great service and are happy to help. thanks
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10 |
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Anonymous
Mature couple
United Kingdom
December 14, 2011
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Bar/lounge room comfort Bar meal poor quality and overpriced slow service at reception
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5.8 |
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Maximilian
Mature couple
ystradowen,
United Kingdom
December 13, 2011
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Everything was as promised on the booking form. The room was spacious and quiet. Slightly outdated facilities in the room eg. TV sparse complimentary products eg. soap, biscuits Sagging mattress
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8.3 |
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John
Mature couple
Wimborne,
United Kingdom
December 12, 2011
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Good comfortable standard in good size room.
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8.8 |
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Richard
Mature couple
Penllergaer, Swansea,
United Kingdom
December 8, 2011
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I never want to stay in room 428 again. All night we had to put up with loud buzzing/vibrating noise. It was impossible to get a good nights sleep
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8.8 |
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Anonymous
Family with older children
United Kingdom
December 7, 2011
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Good location, reasonable price. Room smelt a little musty/stale.
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7.9 |
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Owen
Mature couple
merthyr tydfil,
United Kingdom
December 7, 2011
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Comfort/relaxing Wouldnt serve me at bar after midnight without having left debit/credit card at recp on check in . Only wanted nightcap, didnt think I would be using hotel bar when checked in. Tough not on bar listing no drink. Barstaff seemed like just wanted to get home early.Big fuss about nothing, had shared bottle of wine from bar prior to midnight. If you want drink from bar after midnight make sure you know it days in advance.
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6.3 |
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Anonymous
Group of friends
United Kingdom
December 6, 2011
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The rooms were clean and warm which is important. I think there should have been tea and coffee facility in the room and also I think it would of been nice to have a toilet brush in the toilert so that everything could of been kept nice and clean.I Know only as couple of silly points but thought they were worth mentioning other than that every thing was good> I also felt another large bath towel should have been provided as there were 2 of us staying. Im not fussy or picky and enjoyed my stay, thankyou. Sorry ive mentioned every thing above 1, tea and coffee facility in the room 2. toilet brush in the toilet 3.extra large bath towel This is all i think was needed to be improved
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7.5 |
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Maureen
Mature couple
Bristol,
United Kingdom
December 5, 2011
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With impressive setting and wonderful outlook of the lakethis hotel is both luxurious and friendly. The feeling of relaxation is paramount and the bar area is one where all walks of life can feel relaxed and enjoy reasonably priced drinks.didnt try restaurant,but it looks like i ought to in the future.recommend to anyone..and curtesy bus to/from game was a touch of class and great comfort to all who used it.
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10 |
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Dennis
Mature couple
Fordingbridge,
United Kingdom
December 1, 2011
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It had easy access to Cardiff and it was close to external facilities where food could be obtained at more acceptable prices The hotel and room was looking a little 'tired' and some fitments in the room reqiured replacing
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6.3 |
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Michael
Mature couple
Kings Heath Birmingham,
United Kingdom
November 30, 2011
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It was no different to the other Copthorne Hotels we have stayed at. We expected it to be clean, welcoming etc ie what any mormal person would expect of a hotel. It was, and was therefore average.Since you do not give a midle button above I have scored it fair.
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5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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