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Copthorne Way, Culverhouse Cross, Cardiff, CF5 6DH, United Kingdom – Show map
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79 properties in Cardiff
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532 verified reviews
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The Copthorne Hotel Cardiff's staff speaks: English
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Golf Course (within 2 miles), Sauna, Fitness Center, Hot Tub, Turkish/Steam Bath, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and costs GBP 5 per 24 hours.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Paid WiFi, Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
All older children or adults are charged GBP 15 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 531 reviews
Value for money
Show reviews from:
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Score from 1694 reviews Good
Lovely view and friendly staff
Double bed was actually two twin beds pushed together!
Poor quality food and service Small selection of drink at hotel bar
Free wi fi Helpful staff
Very tired decor it's practically exhausted
All staff are very helpful nothing is to much trouble
The rooms were large clean and comfortable.great facilities and tasty breakfast with a huge choice.
The price of drinks and food.
Nothing too much trouble for staff. Met with friends in the area also ate at hotel, felt like home from home.
Hotel and Restaurant Staff were great - kind to youngsters and helpful in all ways - especially when I advised that a drink had been spilt on the bed within an hour of our arriving - everything was dealt with efficiently and without fuss - thank you.
That there did not seem to be sufficient staff in the restaurant one evening when there was a large party of folk in for a pre-wedding dinner - all attention was around them and it took an inordinate amount of time for an order to be placed, food to be cooked and served to us - unfair pressure on the Restaurant staff possibly becuase of undermanning by Management - we waited nearly an hour before we started to eat! Also felt that the chairs in the bar area were beyond their functional life - fabric worn down to the threads on the armchairs and great blobs of bubble gum stuck to the underside of some of the tables - yuk !!!!
Greeted by a Nice Man and the breakfast was nice.
Evening Bar Staff gave the impression they couldn't wait to get rid of us although it was only 10.25. Cleaner tried to enter our room at 8.00am although check is not until 10.00 - told the lady on the desk when we checked out and her reply was well some people leave early!!
Just the warm friendly welcome as soon as you enter. And yoj know it's guna be a good stay then.
Swimming pool, jacuzzi, steam room and sauna all included. Super breakfast and bar food very good.
Leisure centre needs redecorating
All staff were very friendly. The bar snacks were excellent - the best club sandwich I've ever had.
Food was nice but the best thing was Getting up and leaving.
The room was outdated and very dirty. The chairs all had stains on as did the stall, the bath had hairs in and yellow marks all round it some stains some due to poor cleaning, we found brown stains on the sheet and crusties on the remote control. The carpet looked old and dusty and the window seal were coming apart on the window the furniture was old marked and ready for the skip. Overall very disappointed with my stay here and unfortunately would not return.
Lake is a good area to walk the dog
Very friendly staff
Facilities a little tired. The spa in need of renovation.
being upgraded to a suite due to it being my boyfriends 30th. A lovely gesture and I will be sure to recommend it to friends
Excellent staff and great facilities
Room 429 back ground noise very loud when sleeping , may have been heating system
Location, service and staff
Convenient location, quiet and easy to find. Room was very well appointed, with what appeared to be a new bed base. Had bar meal on a Sunday evening after a long drive, wonderful "fish & chips". A good nights sleep set us for the following day.
WiFi was free now. Pleasant staff and surroundings Onsite Parking Easy access to Cardiff
Restaurant was closed again. Pity as it offered a nicer menu than the bar - why I only gave a fair rating on facilities
Spacious room, good parking, late snack service (10pm) very efficient, excellent shower.
Well appointed but negated by armchairs in public spaces which were severely worn and shabby.
Large comfortable room. Use of spa and gym facilities good. Easy location. Very helpful staff
Some minor repairs needed eg bed post
Happy staff makes a good stay nice food
Dust in the room and it is bad around the pool area .
Staff, friendly & efficient.
Balancing on very narrow single bed. Double glazed 5th floor bedroom windows whistling in the wind. No face flannels - their are disposables in this day & age!
Good breakfast, nice pool
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