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Copthorne Way, Culverhouse Cross, Cardiff, CF5 6DH – Show map
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78 properties in Cardiff
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409 verified reviews
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The Copthorne Hotel Cardiff's staff speaks: English
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Golf Course (within 2 miles), Sauna, Fitness Center, Hot Tub, Turkish/Steam Bath, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and costs GBP 5 per 24 hours.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All older children or adults are charged GBP 15 per stay for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 409 reviews
Value for money
Show reviews from:
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Score from 278 reviews Very good
pool and gym bar room was brillant
Service, atmosphere, breakfast and lounge bar food
Nothing to dislike
Pool, but sadly I was too busy to use it. No queuing at breakfast or for check-out Staff were all helpful and positive
Lack of free wifi felt old fashioned, as did the hollowfill duvet and pillows
Position of room overlooking lake. Good hotel for dogs comfortable beds, good food
Not bother by staff when comming and going
Coach outside our room with engin running for about an hour from 8am untill nearly 9am spoiled our lay in
Parking, free wifi and reasonably comfortable beds
Noisy parties and functions, but that's probably to be expected given it was a Friday night
Great leisure facilities
Is very busy at the weekends
Quiet room as asked for. Hotel was busy with a wedding, we had no noise
Room was a bit tired. Door didn't close properly. Wardrobe door also didn't close
Helpfulness of staff. Good choice of breakfast. Very comfortable bed.
Noisy room with windows open which we needed to get some more air in the room.
Had a lovely chilled out evening here would go back for sure.
Room view would rather a lake view which we were told to request next time
The reception service
The price was good , and it was close to where the wedding venue was that we went to .
Dirty pillows and pillow cases.
Clean and quiet
Rather dated 1980's decor
The location. Good food. Friendly, helpful staff Comfortable king size bed(except it was too hot with the duvet on.
The room was too hot (even though the heating wasn't on) and there was no air-conditioning. The hotel is long overdue refurbishment.
Staff were very helpful and friendly. Leisure facilities were great as was the picturesque lake.
Decor was too gaudy. Couldn't adjust heating in room.
This hotel was acceptable at the prepaid rate of £52 per room.
Room tired, needs refurbishment. Windows filthy. Nothing except full curtains to obscure view in from car park (Floor 1) so curtains had to be pulled fully in daytime for any privacy. Dust on artificial flowers in foyer. Charging for wifi access.
tatty furniture need replacing
everthing was just lovely no complaint whatsoever
Poor toilet soaps very hard beds cheap pillows dirty windows no sports channel rooms are all stuck in 1990 they need to update
Don't go there if they have a wedding on you get to the bar
Clean rooms aswell as the swimming pool which we all enjoyed loads,especially my 3 year old.
Location is good and the menu looked good although we didnt eat there.
The gym smelled really bad which then turned us off using the pool and spa. Also Jacuzzi was out of service when we went down. Our room was at the road side so traffic noise started from 5:30 am. No air con so we had to have windows open.
It is well situated for anyone wanting to be outside of Cardiff on the west
It is typical of a British hotel in which all the boxes are ticked making it a 4 star hotel but it isn't remotely up to 4 star standard. It is poorly designed, (eg all the wrong sort of finishings making it impossible to keep looking fresh) poorly built (Typical British standards) and it falls down on little details, eg the brass plaque giving the floors in the lift is at waist level !! How do you read it?
Local, good food friendly staff
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