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Newest reviews for The Copthorne Hotel Cardiff

  • Norma
      United Kingdom
    August 27, 2014

    The location. Good food. Friendly, helpful staff Comfortable king size bed(except it was too hot with the duvet on.

    The room was too hot (even though the heating wasn't on) and there was no air-conditioning. The hotel is long overdue refurbishment.

    8.3

  • Charlotte
      United Kingdom
    August 26, 2014

    Staff were very helpful and friendly. Leisure facilities were great as was the picturesque lake.

    Decor was too gaudy. Couldn't adjust heating in room.

    7.5

  • Alexander
      United Kingdom
    August 24, 2014

    Price

    Outside noise

    7.9

  • Anonymous
      United Kingdom
    August 24, 2014

    tatty furniture need replacing

    7.9

  • Othon
      United Kingdom
    August 20, 2014

    Nothing

    Poor toilet soaps very hard beds cheap pillows dirty windows no sports channel rooms are all stuck in 1990 they need to update

    4.6

  • Patrick
      United Kingdom
    August 19, 2014

    Don't go there if they have a wedding on you get to the bar

    7.1

  • Kamaljit
      United Kingdom
    August 19, 2014

    Clean rooms aswell as the swimming pool which we all enjoyed loads,especially my 3 year old.

    7.5

  • Michele
      United Kingdom
    August 17, 2014

    Local, good food friendly staff

    Needs upgrading

    8.3

  • John
      United Kingdom
    August 12, 2014

    Very good location, loved the pond and wildlife outside

    No problems

    8.3

  • Susan
      United Kingdom
    August 12, 2014

    The staff were all excellent.Helpful,friendly and efficient.They deserve a nicer place to work in!! Decent breakfast and evening meals. Pleasant outside space/deck. Good to have pool,sauna etc. Brilliant hairdresser Mike!!!

    Sound proofing poor,terrible noise of rain on guttering,old furnishings,tatty armchairs.So dated. Poor lighting in rooms.Floor 1 /Lower ground floor rooms musty.Avoid.No free wifi!!!Bar VERY expensive.

    5.4

  • Henrik
      Denmark
    August 11, 2014

    Great fitness and pool facilities Excellent breakfast

    Roomservice wit 2.5 hours delay

    7.5

  • Stewart
      United Kingdom
    August 7, 2014

    Price and upgrade to club room

    Poor quality breakfast Egg station not manned while I had breakfast - until 7:10

    6.7

  • Alex
      United Kingdom
    August 5, 2014

    Location, Staff, Facilities

    7.9

  • Mark
      United Kingdom
    August 4, 2014

    Breakfast, Friendly staff, Evening meals.

    Noise off the other people staying there from the balcony, Doors didn't shut ,they banged. Needs a lick of paint .

    9.6

  • Sarah
      United Kingdom
    August 3, 2014

    Very good breakfast and efficient friendly staff.

    Room decor very tired and the pool area was very grubby

    7.5

  • Michael
      United Kingdom
    August 3, 2014

    Leisure complex

    Bar prices

    7.5

  • Ian
      United Kingdom
    July 31, 2014

    A spacious room which was clean. The staff were polite. The breakfast was wonderful

    10

  • Edward
      United Kingdom
    July 31, 2014

    The spa.

    The internet.

    10

  • Jayne
      United Kingdom
    July 28, 2014

    -Good location -Comfortable room and bed -Helpful staff especially as we needed assistance with our hire car and had to leave the keys with reception. -Nice setting -Clean

    -There were a few times while waiting at reception where we were left waiting longer than I would have liked.

    7.5

  • Gareth
      United Kingdom
    July 24, 2014

    Nice spacious room, good breakfast, nice bar. Well located for the city and the bay.

    Air con would have been nice and I didn't get my wake-up call.

    8.8

  • Paul
      United Kingdom
    July 22, 2014

    Generally shabby I'm afraid, certainly not 4 star accomodation

    4.6

  • Margaret
      United Kingdom
    July 22, 2014

    Easy parking and friendly

    7.5

  • Anonymous
      United Kingdom
    July 21, 2014

    +Value for money. Weekday room £53 + £8.95PP Breakfast +Huge comfortable beds. +Great facilities, swimming pool, sauna, steam room all included in price. +Lake facing room with a fantastic view. +Breakfast was lovely with a massive range of books to choose from. +Great customer service. +Hotel seemed a bit dated but I actually like the décor which others may not. +Quiet

    -Fair distance from city centre. -Bar closed at 11PM.

    9.2

  • Dave
      Australia
    July 20, 2014

    Location. Open air area outside bar area. Bar staff helpful and reception staff courteous.

    Noisy room from traffic on highway. Hot room but weather was hot so to be expected.

    7.1

  • Lucy
      United Kingdom
    July 19, 2014

    It's very tired and needs air con!

    The staff were lovely

    5

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