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Copthorne Way, Copthorne / Near Gatwick Airport, Crawley, RH10 3PG, United Kingdom – Show map
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32 properties in Crawley
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237 verified reviews
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Copthorne Hotel London Gatwick's staff speak: English
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BBQ facilities, Garden
Tennis court, Golf course (within 3 km), Hiking, Squash, Sauna, Fitness centre, Solarium, Massage, Hammam, Indoor pool, Children's playground
Food & Drink
Restaurant, Bar, Breakfast in the room
WiFi is available in all areas and costs GBP 5 per 24 hours.
Private parking is possible on site (reservation is needed) and costs GBP 7 per day.
Room service, Car hire, 24-hour front desk, Express check-in/check-out, Currency exchange, Ticket service, Luggage storage, Concierge service, Laundry, Dry cleaning, Shoeshine, Trouser press, Meeting/banquet facilities, Business centre, Fax/photocopying, Bridal suite
Newspapers, Safety deposit box, Shops (on site), Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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There was not enough hot water in the evening. Plenty in the morning.
Food good in top restaurant. Bed comfortable Good location Friendly staff Clean room. Parking free for night you stay.
Asked for room not on ground floor the message did not come through from booking dot com. Rooms very hot and stuffy.
everything was excellent could not fault anything.
having to carry suit cases up the stairs did not know or was told of a lift? to get to the first floor.
We have stayed at copthorn Gatwick many times and never been disappointed
Lovely old building full of character. Big comfy room, choice of 3 eating places, attentive staff. Easy to reach the airport for the flight home
As with many hotels of this type the fitness facilities are part of a separate club with it's own rules. The pool has restrictions on the times children can swim, so my 10 year old son couldn't use the pool, that isn't mentioned in the write-up and was a big disappointment. I think Wifi should be free in a 4 star hotel. This was the 6th hotel we stayed at on this holiday, the most expensive and the only one to charge for Wifi
Had to ask for clean bedding on first night, after turning back the duvet found soiled bedding, this made sleep uncomfortable for the rest of our stay
An attractive Hotel within easy reach of airport.
We were allocated a room with broken down heating system, but provided with a small heater which couldn't raise the temperature above 15 C. We were later given another room with heating but still didn't get temp. up above 17C.
Helpful staff. Honesty, they found and returned my watch left in the room! Good late night Bar food. Has been refurbished nicely
no problems, didn't use their wifi...
Location just off M23 & good for Gatwick & Brighton.
Room had strong smell of Tar from timbers - made worse during night as no adjustment to turn off radiator - which is positioned under a timber beam. Clothes smelled when unpacking at home the next day. WC took 30 minutes to refill & bathroom radiator not working - obviously these simple items are not regularly checked by staff & left with thoughts of what else behind the scenes is lacking Maintenance ? White Swan - very cold in conservatory - ordered 6 meals only 5 arrived. Food served on cold plates & quality not up to standard - which let down a Family get together - would have been better eating at the Harvester pub chain down the road. Not a happy experience.
Security ensured an attempt to use my room number to buy something was foiled by the alert security system.
Having to pay for wi-fi and car parking.
Short drive from Gatwick, we stayed for 1 night in between flights. Good price.
There was an extra charge for Wifi, which is unusual in a hotel of this calibre which is probably used a lot for business customers.
Gd comfortable nights stay. Stay here when flying out of Gatwick reasonable fly & park hotel.
beautiful location and land. bar tender was great! rooms and bathroom are not five star but I was content and would absolutely go back.
had trouble with wifi and waiting for a taxi at the airport (which was after hours but they said 15 min and I called them twice to follow up I think it took a good half-hour, maybe longer. don't remember). my mother had trouble with her magnetic key card every night, which they said was from putting it closet to a cell phone (but I never had the problem)
Overall it was a decent hotel. Larger than expected and good facilities. Room was large for a double and comfortabe.
Silly things let it down. Nothing to put me off but just disappointed. No side lights near bed. They were on wall in the far corner abobe a desk. No hair dryer. Ditty plates and glasses left for collection in hall ways bit scummy. Room cleaners were banging around in the rooms next door at 0900 disturbed our one child free lye in, wasn't happy. Staff failed to tell us about needing a certain card given a check in to get access to the heath spa. Was a tad inconvinient. Staff seemed mostly eastern European so they were not very understanding when questions. Reception not welcoming enough service seemed disinterested and hasty.
The only bad thing was that i had to be at the reception area in order to be properly connected to the wifi, no signal at all in my room
Closeness to where I wanted to be
I asked of wifi and was told just lg on but reading the question you had to pay and no one said so also the internet doesn't say paid wifi so you presume it free for fast eifi
The room was a throwback to the 70's & I could write a novel in the dust in the room. The receptionist whilst checking in was rude and arrogant. The drinks are overpriced & the staff in the attached pub were completely disinterested & would rather play on their phones!!!
Location Room lay out
Poor quality food lack of choice Areas too small far too hot!!! everywhere
The variety of facilities The food The quiet
We paid on line and paid in advance and twice at beginning and end were told it had not been paid and had to sort it our ourselves It had been paid in husband's name nut even though told staff at desk failed to find it. Also find the almost totally Rumanian staff did not know anything much about the English environment where they were to point us in way of local places to visit.
Parking was good, Room was very good. Corner Bath was so very nice.
The layout of the reception means some customers are missed because they cannot be seen.
Staff were very friendly
The hotel is dated and needs updating, buffet food quality poor and paid £5 for wifi which was of a very poor quality and kept dropping.
Staff Comfort of room Price
Price at bar
Staff were very helpful. Good nights sleep - no outside noises to disturb
Bar food was just okay, could do with improvement
It's a hotel worth visiting. Its location is ideal for a quick get a way from Gatwick but also has a stay for a short break. The restaurant is good, but slightly expensive for what it offers. The staff is helpful.
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