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Copthorne Hotel London Gatwick
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7.8
Top
Based on
162
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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John
Mature couple
Witham,
United Kingdom
July 6, 2009
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It's convenience to the airport for parking your car securely |
7 |
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James
Solo traveller
Tias Lanzarote,
Spain
July 4, 2009
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Curteous staff, well ordered and managed. Relaxing. |
10 |
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Bernard
Mature couple
crystal river,
United States of America
June 30, 2009
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My husband and I enjoyed the country atmosphere of the hotel. As we were there awaiting a plane back to the U.S. we were able to rest and relax totally. We walked the gardens and felt we had our own manor house. Food was quite good and the staff very helpful. |
10 |
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Nichola
Family with young children
Vienna,
Austria
June 29, 2009
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Beautiful location, play area for chidren, friendly atmosphere, selection of evening meals was good, I think the breakfasts were too expensive for anybody with children. I would like to take both my children with me on my next trip but 15 pounds each is unreasonable, especially if the children are young. |
8 |
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Madeleine
With friends
Windsor,
United Kingdom
June 29, 2009
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Very little Bedrooms were very smelly - they smelled of stale urine and were hot as the air conditioning was not working. No safe in room. The bedrooms were also very noisy in that we could hear every sound from the next bedroom and consequently got no sleep. The a la carte restaurant was closed and a private wedding reception meant that access to the bar and a place to sit was very difficult. Courtesey transport to the airport was £3 per person each way so not really courtesey transport at all but it did not start until 5.05am so we had to hire our own taxi anyway. |
5.5 |
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Robert
Mature couple
totnes devon,
United Kingdom
June 23, 2009
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We have been coming to this hotel for the last 10 years and this is the worst it has ever been. The food has gone down hill rapidly ie choice, quality and quantity. I don't think we will be comong back. |
6.5 |
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Peter
With friends
Birmingham,
United Kingdom
June 15, 2009
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Principally it was the closeness to Gatwick along with the car parking facility. However there are many hotels offering this service but I believe that yours suits me best. |
7.5 |
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Steve
Solo traveller
bristol,
United Kingdom
June 14, 2009
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Just a night stay over for a meeting with colleague for a meeting in London Parking was a problem |
10 |
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Adriana
Young couple
WIEN,
Austria
June 3, 2009
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I enjoyed the king club room very much! Also i liked the fact that we had included the acces of the spa centre. The overall athmosphere of the hotel amazing. The fact that the restaurant closed at 9.30 PM.But the pub was still open and the food was great so i think it compensated. |
10 |
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Peter
Mature couple
Bristol,
United Kingdom
May 26, 2009
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This reviewer provided a score but did not have any comments |
9.5 |
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Lara
Young couple
Worthing,
United Kingdom
May 19, 2009
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The king size bed was amazing, we also had a spa bath in our room which was a plesent surprise. The hotel was very clean, and the food excellent. The jucuzzi wasn't working. |
10 |
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Paul
Mature couple
Halstead,
United Kingdom
May 17, 2009
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We were very dissaponted with our stay for the following reasons. A bottle of house wine was £18.95 ( cheapest ) The room menu was very restricted and on ordering a beef salard sandwich which was pityfull and cost £13.00 served with ecomony bread and a wafer thin slice of beef ( Tesco's would not even sell a sandwich of this quality , let alone £13. |
6 |
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Judith
Mature couple
LOWESTOFT,
United Kingdom
May 13, 2009
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Setting was lovely, beautiful gardens, and convenient to the airport. Choice of bar areas also good - general layout of the hotel is interesting. Plenty of parking too. Room was jaded and corridors smelt fusty. There was a buffet on offer in the main restaurant - not tempting - a bit canteen like. |
5.5 |
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Philip
Mature couple
St Peter Port,
Guernsey
May 12, 2009
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Liked design, location, grounds and staff, but would like to see baggage trolleys at coach stop and reception. My wife & I will be happy to use hotel again. Re Q4: All No baggage trolleys. |
7 |
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Anonymous
Mature couple
Australia
May 6, 2009
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Pleasant enviironment. Large room. NOt made clear what the "Club Room " breakfast entailed. |
7 |
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Barbara
Mature couple
Hemel Hempstead,
United Kingdom
May 5, 2009
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We stayed in room 313, & it was a lovely start to our holiday. The room was extremely spacious, and it was a pleasure to stay at the Copthorne. We had some traditional food in the pub area of the hotel, & afterwards sat outside. The perfect beginning for our holiday! |
10 |
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Andrew
Mature couple
Plymouth,
United Kingdom
April 26, 2009
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Easy for Gatwick Airport |
10 |
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Lynda
Mature couple
Lombardy,
Canada
April 13, 2009
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Beautifully maintained grounds for walking in, proximity to London Gatwick, excellent meals (3 course dinner & full breakfast included with Indulgence Package), very well presented buildings in keeping with the history of the hotel No facecloths |
8.5 |
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Rachel
Young couple
West Ewell,
United Kingdom
April 7, 2009
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The club room was comfy The breakfast in the club room was taken away an hour early! |
6.5 |
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Anonymous
Solo traveller
Germany
March 3, 2009
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Staying regularly at this hotel, I like the English countryside style of the hotel - although very close to the airport a feeling peace and quiet,... great place. |
10 |
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John
With friends
london,
United Kingdom
February 19, 2009
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During our stay we had to use the Pub and found that the food was of poor quality, service very poor and terribly overpriced but we will use the hotel again but go further afield for or food. Yours John Sellar |
9 |
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Anonymous
Mature couple
United Kingdom
February 19, 2009
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good staff too much heating but this is not unusual in hotels |
6.5 |
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Anonymous
Young couple
United Kingdom
February 17, 2009
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This reviewer provided a score but did not have any comments |
9.5 |
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Victoria
With friends
Cardiff,
United Kingdom
February 16, 2009
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Reception staff very helpful with baggage and notified us of change of car parking ticket when we moved our car. Also enjoyed a lovely meal at the restaurant. Kettle in room did not work |
8.5 |
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Sheila
Mature couple
Southampton,
United Kingdom
February 11, 2009
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The service was very poor, staff not particularly friendly and don't think I received one smile which after all costs nothing!!! Had to change rooms as heating was stuck on and room like a sauna and the lady who dealt with it was the only one who gave remotely decent service. We all assumed the bus to and from the Terminal was complimentry but there is a 3 pound charge each way which was not made clear at time of booking. Although amount small the principal........ |
3.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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