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The Waterfront, Level Street, Dudley, DY5 1UR – Show map
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9 properties in Dudley
Including hotels, apartments, villas and more.
336 verified reviews
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Copthorne Hotel Merry Hill Dudley's staff speaks: English
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Golf Course (within 2 miles), Sauna, Fitness Center, Solarium, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and costs GBP 10 per 24 hours.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
Free! All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 336 reviews
Value for money
Show reviews from:
In Dudley, across from Pensnett Trading Estate and with good access to the area's major roads, the hotel offers comfortable, well-priced rooms, an on-site Beefeater restaurant and free parking.
Score from 113 reviews Very good
The Quality Hotel Dudley has free Wi-Fi, free parking, and a restaurant and bar. It is within a 20-minute drive of Birmingham city center, a couple of miles off of the M5 highway Junction 2.
Score from 199 reviews Review score
At Village Dudley you can experience a warm welcome complemented by professional service and a wide range of recreational facilities.
Score from 249 reviews Good
On the edge of the Black Country, on Highway A449, this hotel offers rooms with free Wi-Fi, and modern recreational facilities including a pool.
Score from 352 reviews Review score
Friendly efficient reception staff. They acknowledged our request for a quiet room and reallocated us, as we checked in, to a room on the 4th floor due to events taking place in the function suite and bar. Great location for shopping and the sight-seeing we had planned. Good spa with friendly staff on the reception and the planned refurbishment will improve on the existing facilities.
Only negative was the heat in the room. It was uncomfortably hot and there appeared to be no way to manually control this.
Prices of drinks in the bar
The room was excellent, large and well furnished. The pool etc was very good and the staff there very helpful and welcoming. Delighted to find lovely open countryside for walking nearby.
Waiting to book in and out - very disorganised. Curtains in the room had been affected by sunlight so the linings had holes in. Car park very busy with wedding guests.
We explained we had had a very long journey and no sleep the previous night due to noisy people in the room above in Cornwall. The receptionist was lovely and found us a quiet room which was already available for us to check into early in the morning so we could rest.
Room was a nice size, was clean and crisp looking. There was a trouser press and iron in the room, so I didn't have to call for one. Bathroom was nice, shower was powerful and hot.
Internet connection was terrible. It was slow and fell over quite a lot. I gave up and used my phone in the end. No power socket next to the bed to plug my phone into.
Clean room and bathroom
Wifi was poor. Restaraunt was not good value for money. For a 4* hotel - Staff need to be trained to give excellent service, not just average service
Plenty to do within walking distance
Carpet in our room hadn,t been hoovered
Room was spacious, clean and comfortable. Layout very luxurious. Breakfast was really lovely, if can appreciate the quality ingredients - good bacon and sausages. Very courteous restaurant staff.
I was very happy the hotel overall, however reception staff were extremely slow in checking people in. More staff need to be on duty when larger groups are checking in.
It was all good
Some things need up dating like in the bad rooms chairs a bit burn by the sun and in the spar by the pool look up at the seeling tills need changing thank
Room quality Service Reception welcome and check out
Amount of food for price
Location and facilities were great. Room was clean and comfortable.
It was very hot in the room and we were unable to open the window. Bar prices were extortionate!
Staff very helpful.Comfortable and well situated for our stay.
Very noisy on Friday night coming from outside until,well after1.00am. Thought breakfast was a bit expensive.Sunday there was not so much choice,maybe because it was busier and we were later down.
I loved the staff very helpfull and pilite And the bed was comfy anf the room was great
Nothing cant fault it
Well situated right by Merry Hill. Huge room and well appointed. Friendly, efficient and helpful staff and all at less than we would have paid at a Travel Lodge!
What's not to like?
Stay was spoiled by children screaming in the corridors until late in the evening and starting again early in the morning...
Carpets in bedrooms need a good clean. Hotel dated
Nothing to dislike
The bar was very expensive and the beer was not very good.
Room service food expensive
It was nice, clean and comfortable. I was only there fr a night, so it had everything that I needed it for.
The car park attached to the hotel is quite small, there is an overflow car park but this is not sign posted very clearly or labeled as parking for the hotels residents.
breakfast breakfast staff housekeeping staff
room on front public use of conference rooms for parties too noisy
Staff all pleasant, and helpful. Room was good sized with nice views over the canal. Within walking distance of Merryhill Shopping Centre. Food was good.
Buffet breakfast seemed a bit disorganised at times - lack of plates ; no bread for toaster etc.
Very impressed with our room. It was excellent value for money. A large clean cosy bed, nice spacious room equiped with everything you need. The hotel is lovely, the staff were warm and very helpful. We would definately recommend this hotel.
No major issues...but as a bath lover the bath wasn't very inviting. It was clean but was stained from the bath mat. The tiles were a little grubby around the shower and the shower head was quite bleachy. Drinks in the hotel bar were a little expensive.
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