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Show map Copthorne Hotel Merry Hill Dudley

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Newest reviews for Copthorne Hotel Merry Hill Dudley

  • Julie
      United Kingdom
    September 1, 2014

    Well situated right by Merry Hill. Huge room and well appointed. Friendly, efficient and helpful staff and all at less than we would have paid at a Travel Lodge!

    What's not to like?

    10

  • Tony
      United Kingdom
    August 31, 2014

    Stay was spoiled by children screaming in the corridors until late in the evening and starting again early in the morning...

    7.5

  • Jane
      United Kingdom
    August 31, 2014

    Location

    Carpets in bedrooms need a good clean. Hotel dated

    3.8

  • Leonard
      United Kingdom
    August 31, 2014

    Nothing to dislike

    7.9

  • Frank
      United Kingdom
    August 28, 2014

    The bar was very expensive and the beer was not very good.

    8.8

  • Mervyn
      United Kingdom
    August 28, 2014

    Room service food expensive

    7.9

  • Jasmine
      United Kingdom
    August 26, 2014

    It was nice, clean and comfortable. I was only there fr a night, so it had everything that I needed it for.

    The car park attached to the hotel is quite small, there is an overflow car park but this is not sign posted very clearly or labeled as parking for the hotels residents.

    10

  • Anonymous
      United Kingdom
    August 26, 2014

    breakfast breakfast staff housekeeping staff

    room on front public use of conference rooms for parties too noisy

    6.3

  • Gordon
      United Kingdom
    August 26, 2014

    Staff all pleasant, and helpful. Room was good sized with nice views over the canal. Within walking distance of Merryhill Shopping Centre. Food was good.

    Buffet breakfast seemed a bit disorganised at times - lack of plates ; no bread for toaster etc.

    7.1

  • Janet
      United Kingdom
    August 25, 2014

    Very impressed with our room. It was excellent value for money. A large clean cosy bed, nice spacious room equiped with everything you need. The hotel is lovely, the staff were warm and very helpful. We would definately recommend this hotel.

    No major issues...but as a bath lover the bath wasn't very inviting. It was clean but was stained from the bath mat. The tiles were a little grubby around the shower and the shower head was quite bleachy. Drinks in the hotel bar were a little expensive.

    9.2

  • Gary
      United Kingdom
    August 22, 2014

    the rooms were excellent, the staff were great, thankyo for a lovely stay

    10

  • Chris
      United Kingdom
    August 20, 2014

    Superb location,good facilities

    Nothing really

    10

  • Anonymous
      United Kingdom
    August 19, 2014

    rooms very nice - restaurant and bar nice

    breakfast too expensive as an add on

    9.6

  • Michelle
      United Kingdom
    August 19, 2014

    Nice and clean beds were comfy had great sleep the pool and facilities good to

    7.9

  • Michael
      United Kingdom
    August 19, 2014

    Everything

    Nothing

    10

  • David
      United Kingdom
    August 18, 2014

    Leisure facilities & nice big room

    Noise in car park outside at 0246hrs

    8.8

  • Bernard
      United Kingdom
    August 18, 2014

    everything

    9.6

  • Lesley
      United Kingdom
    August 13, 2014

    stayed friday to sunday.lovely hotel.rooms are nice and big.staff friendly.go round back of hotel and over the bridge and there is a couple of bars.hotel is in a lovely spot.

    10

  • Leon
      United Kingdom
    August 13, 2014

    Location was great near merry hill an free parking clean bathroom an bed sheets was clean an smelt really nice

    Was a bit hot an no fans or air con but all in all great hotel

    7.9

  • Julie
      United Kingdom
    August 12, 2014

    Location - we also found a great restaurant a short cab ride away!

    Noisy guests leaving Breakfast area a bit of a mess food on the floor but again the fault of guest

    8.3

  • Sally
      United Kingdom
    August 10, 2014

    The room was large and very clean. The bar service was excellent and not over priced. The staff were very courteous.

    There was nothing I disliked.

    10

  • Stephen
      United Kingdom
    August 10, 2014

    Every thing location was brilliant for cadbury world and westmidlands safari park . We had a brilliant stay view was amazing .

    No dislikes

    10

  • Christine
      United Kingdom
    August 6, 2014

    I have stayed before and window view was excellent. However this time both rooms looked out onto a roof. Very disappointed.

    7.9

  • Andrew
      United Kingdom
    August 5, 2014

    The cooked Breakfast was a shambles. Both mornings there was empty serving bowls for bacon, eggs, mushrooms, sausages and even though people were being seated, no staff checked the food supply. Even the juices ran out! Also had a pot of tea served by waitress but clearly we didn't have cups, I had to go to bar to get them as there was no staff!

    9.2

  • Philip
      United Kingdom
    July 30, 2014

    I love looking over the water front I also love the two pools sorna stem rooms .brackfast was excellen too .over all love my experience

    I didn't like the heat as there was no aircon but fans was provided .windows only open a bit so no breezs

    7.1

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