Copthorne Hotel Newcastle  

The bathroom was shabby and did not reflect the general decor of the hotel. Needs updating very badly.

the location was superb and the price was really good

poosibly out dated but you can see they is some upgrades been done

The hotel is positioned right on the river - my room had a bay window view over the Tyne. Every member of staff that I had contact with was friendly, polite, helpful and smiley. The shower was fantastic - I love a good strong shower to wake me up in the morning! The room I stayed in (323) was a decent size and, although not the most modern, was clean and more than adequate for my weekend needs.

Only minor gripes really: The bedroom decor is a bit tired and dated, as is the TV. I'd have liked WiFi in my room. The sun shone in through the big window - I'd have liked to have been able to open a window to let some fresh air in. There was a very tight supply of coffee and milk.

Location excellent rooms good size

Breakfast not included

Friendly helpful staff, close to the city centre, riverside view, cleansiness of both the interior and external areas. food and service excellent.

Bed was very small. room was unclean. reception desk was out of order on arrival. lift was out of order and spa was out of order.

Spacious bedrooms, friendly reception staff, value for money, nice views.

Rooms somewhat dated, not quite as central as we would have liked, only one elevator working.

Very close to the venue we were attending and also good for the city centre. Great deal through booking.com. Very friendly, helpful staff. Asked about local attractions and received excellent, informed advice, directions, etc. Really appreciated and advice turned out to be excellent. Car park very convenient and no extra charge. Nice view of the Tyne. Fridge provided in room (not set very cold, but good enough). Left a jacket in hotel - noticed while still in town, called them up, housekeeping went to check and called me back to arrange return. Could have opted to have it posted but chose to swing past hotel on way out of town and pick it up. Again, really appreciated helpfulness of the staff.

Room close to Metro bridge over the Tyne so a little bit noisy at times when a train was passing by, but not too bad. Room decor, TV, etc slightly dated, but see letter in room stating that refurbishment is under way. No option offered for twin room which is what I originally wanted. Not sure if this got lost in translation between booking.com and hotel. No big deal so didn't bother trying to change. Breakfast very expensive so opted not to take this and found a nice, clean cafe very close by in which we had two breakfasts for half the cost of just one at the hotel.

It was nicely located on the river and was a relaxed athmosphere

Great location at the quiet end of the Quayside (but be prepared to climb lots of steps or a steep hill if walking into the city centre). Our room was large and had a lovely view of the river. It was good to have on site parking and wifi (but see below). We appreciated the pool on site too.

The room was in need of decoration (which I gather is planned) - the carpet was threadbare in places and the furniture and bathroom fittings a little tired-looking for a four star hotel. The king-size bed was actually two singles pushed together and because of the age of the mattresses it was impossible not to have a gap between them. I feel that at this price the hotel could include free wifi instead of charging £5 per day (but at least this was per room not per person). With the £5 per day for parking too, that added £50 to the cost of our five night stay. We didn't bother with breakfast - £14.95 is a lot to pay unless you plan to eat a large amount, and we're light breakfasters.

Stayed their almost ten years ago although still good value the hotel rooms do look a bit tired

Great price - room overlooked the river. Good breakfast. Have stayed a number of times.

Excellent position, clean and tidy, staff very good, no complaints.