Brownsover Hall  

Leaving

Fixtures and fittings were cheaply implemented. Bedding was too small for the size of bed, and the bathroom light fell off the wall during the night, mirrors, switches rails and handles were all fitted without a spirit level. Breakfast was cold within a minute of being served and at £20 was vastly overpriced, Dinner, cold within 2 minutes, was adequate at best. Organisational skills were poor. Wedding reception tables were only laid out half an hour before the ceremony was due to begin, leaving little time for dressing. Our wedding party was gatecrashed and threatened by another group. Take your own alcohol as bar prices exceed London prices - g&t was £5.50. This hotel is very poor value for money and I would recommend that you avoid.

Convenient

Poor service at reception

We stayed there to attend a wedding held at the location. Found the venue to be perfect for a wedding for both the amenities at he venue and for being so close to the motorway network.

This is not a complaint but more of an observation on customer service. On our arrival at around 6.30pm, the room was cold. The heating in the room was such that all was okay within half an hour. I accept this situation could have been avoided if we had let the hotel know our estimated time of arrival. That said, the heating in the bathroom (electric radiator) was not working at all. We organised a portable heater with an extention cable through reception. This was delivered to the room without delay but I feel reception should have been aware of this fault with the radiator.

The location, grounds and breakfast.

Dinner service was very slow, the food was overcooked and my colleague had to send back 2 glasses of wine because there were flies in them. Very disappointed.

The ambience of the place and the size was perfect for a small wedding without having to share the venue with anyone else.

The stable block is excellent quality

Beverages way over priced

Despite there being 3 successive wedding events during our stay ( in none of which were we involved) our party of 10 received excellent attention and service from all members of staff, including being provided at the manager's initiative, with a separate breakfast room for our own private use. We were all located either in the coach house or stables block, so we were not at all disturbed by party noise.

the location is close to where I needed to be and since then we have set up corporate rates at the hotel for future visits

price of food and dribks

Thoroughly enjoyed my stay, and will be visiting again on business. I have spoken to manager about corporate rates as many of my colleagues would use this hotel. I am waiting to hear from the manager,

The room was quite small and very warmas windows did not fully open.

The hotel was wonderful. well maintained, good quality furnishings.

A character hotel, with tremendous charm. Lovely old buildings sympathetically restored. Grounds well kept, quiet location Good old fashion english breakfast, and plenty of it. Good parking area, Quick access to m6 motorway

Room could have been slightly bigger to accomadate childs bed. A swimming pool and gym would also be useful in this type of hotel.

Beautiful building and grounds; comfortable and spacious rooms, friendly and efficient staff; excellent food