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Newest reviews for Etrop Grange Hotel

  • Laurent
      France
    August 26, 2014

    Typical English facility Staff

    Transportation between airport and hotel

    7.5

  • Ann
      Australia
    August 26, 2014

    room size; cleanliness; friendliness; airport drop off; very accommodating and helpful staff

    nothing

    10

  • Kent
      United Kingdom
    August 25, 2014

    Great historic building that was in impeccable condition!!

    Shower would not deliver hot water, the tub provided hot water, but the shower mechanism was not working correctly; water was freezing cold.

    9.6

  • Christine
      United Kingdom
    August 22, 2014

    I love the elegant old world style of accomodation

    the double bed was a 4' 6 " . At home we are used to a 5 ' The bed did seem a little small for us.

    9.2

  • Julie
      United Kingdom
    August 22, 2014

    Staff were very welcoming, good location for visiting the family and motorway network.

    I booked a garden view room with air conditioning. I got a slate roof view overlooking an office block and the air con was not wired in hence did not work. The hotel could do with putting net curtains or blinds for privacy. The extractor fan did not work in the bathroom which made it impossible to use the mirror when the shower had been in use (too misty).

    7.5

  • Diane
      United Kingdom
    August 22, 2014

    I enjoyed my stay for the most part staff were great location was good room was nice and comfy and clean would recommend the hotel will book again

    didn't like fact I had leaking air conn on first night tho had room changed next day didn't like fact couldn't open window as was locked so no air conn and no window open on a very hot night was not comfy night

    8.8

  • Judith
      United Kingdom
    August 17, 2014

    1. Well-appointed & comfortable hotel. 2. Friendly & helpful staff. 3. Brilliant location - very convenient for airport.

    Nothing to grouse about, although the loo seat in our bathroom was insecurely fixed!

    10

  • Angela
      United States of America
    August 14, 2014

    Friendly staff,cute rooms and so easy to get to the airport. Stayed 3 times and it's always been great .

    8.3

  • Bernard
      Australia
    August 14, 2014

    Everything is from arrival to departure

    The bed is to hard

    10

  • Ian
      Singapore
    August 7, 2014

    professional and friendly service; location to airport --- but no disruptive noise!

    the room was small!

    9.2

  • Jean
      United Kingdom
    August 7, 2014

    All very welcoming

    10

  • Donna
      Australia
    August 6, 2014

    The shuttle bus was really useful

    The room was very noisy and we had to use our ear plugs

    7.5

  • Jennifer
      Ireland
    August 5, 2014

    Girl at reception billie was very friendly and helpful. Printed out our boarding passes for airport. Free car drop off to airport was appreciated too.

    Only down side walls made out of paper, woke up several times during the night from people on corridor & whining baby next door!

    8.3

  • Richard
      United Kingdom
    August 5, 2014

    Excellent location close to the terminals and good transfers to the airport both ways at a fair price

    Room smelt of damp and the four poster bed, was not particularly comfortable. Lack of bedside cabinet on Left Hand Side of the bed seemed strange when there would appear to be plenty of space for one.

    7.9

  • Anonymous
      United Kingdom
    August 4, 2014

    Location for airport transfer without being right on the doorstep

    7.5

  • Andrew
      United Kingdom
    August 3, 2014

    Lovely rooms fab hot power shower

    Had a beef sarnie bar meal poor quality gristle in beef nearly sent it back. Breakfast sausages and bacon poor also

    7.9

  • Anonymous
      United Kingdom
    August 2, 2014

    Location was good for airport and shuttle service was readily available

    Dated furniture and some decoration within required freshening up

    5.8

  • Dror
      Israel
    August 1, 2014

    3 min drive from Manchester airport free transfer to / frmo hotel staff very good, ln the past I have enjoyed the resturant I hope to try again in my next visit

    long walk and steps to curry luggage to / from room.

    7.5

  • Peter
      United Kingdom
    July 31, 2014

    Lovely cosy room.

    Nothing.

    8.8

  • Alan
      United Kingdom
    July 30, 2014

    free telephone number not woking at the station

    10

  • David
      United Kingdom
    July 29, 2014

    The bedroom was beautifully updated

    Nothing

    9.2

  • Anonymous
      United Kingdom
    July 28, 2014

    Nearness to the airport/lift from airport to hotel

    Overall standard of cleanliness - dusty, blood spatters on edge of bath, tired& soiled furniture, particularly in bar area. Poor service in restaurant - no plates out @ breakfast, milk served in a gravy boat etc. Poor quality evening meal - overcooked fish, hard potatoes - waitress just said she would let chef know - no apology.

    4.2

  • Anonymous
      United Kingdom
    July 27, 2014

    Location was excelent for Tatton park. Food was good . Staff in restaurant were attentive. The cooked breakfast was very good .

    Room had an ill fitting shower screen and caused water to flood the floor . The cistern top lifted off every time it was flushed ,The bedside lamp on L side was broken .There was no toiletries in the bathroom. The reception staff couldnt advised me as to when an upgrade room would be available and did not offer to to inform us when .We were in a party of 4 and the other couple were given an recently upgraded room which was clearly much better so inevitable we compared .We paid the the same rate. The bar was staffed by the same busy restaurant staff and we had to go looking for someone to serve us. .The white wine was not at all well chilled and there seemed to be a shortage of ice .We observed one member of staff taking off the foil top of a wine bottle with her teeth and being shown how to use a corkscrew.

    6.3

  • Anonymous
      United Kingdom
    July 27, 2014

    Food

    Not enough staff for amount of guests. Kept waiting longer than other hotels visited

    7.5

  • Robert
      United Kingdom
    July 27, 2014

    Perfect location for Tatton Park RHS Flower Show. Friendly and helpful staff and good food.

    Air Conditioning cannot cope with a heat wave. First room not working properly and leaked water. Second room could not cope with current conditions.

    8.3

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