Harpenden House  

close to Saturday morning meeting location before moving on to family gathering later in day very plesant staff, nice food, easy parking,did not feel rushed at any time.

room dark and decor getting tired, duvet seen better days

Friendly staff, comfortable room in good location.

Breakfast a little too expensive but very delicious.

We had a very enjoyable stay recently. My parents, sister and her husband also stayed. The room was excellent, breakfast delicious and staff very attentative. I thoroughly recommend the hotel. My family travelled from Suffolk, this made their trip extra special.

Harpended House Reception Staff where very Helpful The room was not so good,Cracked Sink in the bathroom,Carpet had dirty Marks on it.Breakfast was Very Good.

location was close to my son and family. I do not drive so needed to be near their home. This hotel was the only one I could find in the area.

Very expensive for a mediochre hotel in the outer reaches of Greater London. ( Nearly £150 per night ). Certainly not a "country house" hotel. The bedroom I was allocated on the first night had no hot water in the shower - in fact the hot water control had been dismantled ! The radiators in the room had not been switched on, the room never warmed up properly. I noted also that the radiators in the corridor outside the room were not switched on - in mid winter. I was transferred to another room for the second night, which was satisfactory - although the radiator in the bathroom did not work. I was given a 20% discount on the price for the first night after complaining.

The friendly staff,

Not having lifts

Comfortable room with tea/coffee, limited toiletries, decent hairdryer, ironing. Main hotel building is an attractive country house, with plenty of free parking (unless there are two big events on in the hotel). There is a nice bar with squasy sofa seating. Nice setting, a few minutes walk from Harpenden which has a mixture of boutiques and interesting shops and cafés. Easy to find, signposted off the St Albans Road.

Having read the other reviews previously, I would mention that most of the accommodation is in separate, modern annexes, and whilst perfectly comfortable and more than adequate for our purposes, if you are looking for a country house experience for a romantic weekend, this may not be it. Also, be aware that it may be quite a walk to the main hotel building in inclement weather. The hotel hosts a lot of events, 2 the Saturday I was there. The event I attended seemed to be in the hotel´s restaurant meaning it would not be available to independent guests. Breakfast, as with many hotels, did not warrant £14 per person. After some consultation, it was included in my room rate as they were doing a special rate that I had been unaware of for the event. There were lots of staff on during breakfast, but service was slow – had to ask 3 times for toast, twice for tea/coffee top-ups. Unless it´s included, I would skip breakfast and find something in the town.

Is in a great location, close to the train and easy access to London. Is also well located in Harpenden. The building was lovely and the staff very helpful.

I thought all the staff were very good, helpful and attentive. I thought the family room/house! Was brilliant for families.

If Im being really really picky, I thought the rooms were not as well groomed as they could of been, for example, there were stains on carpets, walls, ect. But the size was very accommodating.

Very peaceful.

The water from the hot tap was very very instantly hot and it scolded my daughter's hand when she went to use it.

Great location. Lovely clean and large room.

Room was very hot and stuffy. No ac or fans and only one small window that opened.

Room was not cleaned properly prior to arrival, crumbs and dust in room. Breakfast was very poor. One member of our table was served first, after he had finished his meal another of the 3 meals turned up, another 15 minutes after this and once every one on the table had finished the final meal for our tablel turned up! We were also woken by a non english speaking member of staff at 8.30am on a Saturday to ask if we were remaining in the room or leaving the hotel!! A number of the guests we were at the hotel with also had this unwanted morning wake up call, even with do not disturb signs in place!

The facilities were good, the staff very friendly and helpful. The hotel was immaculate. Thank you!