Brook Honiley Court Hotel & Conference Centre  

Staff very friendly and helpful.

Bedooms very dingy and gloomy. No lift - had to go up 4 flights of stairs with luggage. Very 'tired' and need of decorating and modernising upstairs.

Bar was disappointing, no atmosphere - seemed like the place had seen better days.

Lovely room very comfortable and easy access to the NEC

The staff didnt seem very professional our booking was for a twin room and they had prepared a double. The bar wasnt very well stocked and didnt seem to be manned by anyone our meal orders were mixed up with someone elses and so were cold by the time we got them and service generally was very slow. Restaurant staff appeared to be very young and inexperienced.

Good food

No lift, fixed shower, used cork on floor of bedroom

Clean & excellent facilities

Staff did not have a clue what they were doing the bar staff could not even pour a beer we had to drink wine instead came down for breakfast & no cornflakes left

The hotel needs updating and as the Boot Inn was a 16th Century Inn we expected it to be more oldy worldy. However, we thought the hotel room was very nice and the food was very good and we liked the fact that it had a pool table by the bar.

The room was starting to look a bit 'tired' in places (wallpaper had peeled off the wall and been left like that)

The food was really good - I was best man at a wedding there. The Catering was excellent

I didn't like the fact that in my room three of the lights were not working and the the shower was also very poor (not powerful at all). I also was not offered a discount on these things which I think I should have been. I also did not like the fact that there were no plastic cups or straws for the children at this wedding, despite the fact that the staff knew full well that children would be at the wedding - very poor - would not recommend!

The service and food were very good.

There was not enough milk in the room.

It was located very conveniently for my business trip to the area. I wanted a quiet countryside location ands this hotel fitted the bill.

The hooks along one section of the bedroom curtain had broken off and the curtain did not close properly. The starter course for the evening meal was a little frugal; slamon roulade.The main course was much better. I was too tired to make a fuss and could live with it for one night.

The staff were welcoming and helpful. The room was very clean and comfortable. The bathroom had nice fluffy towels and was also very clean. My husband and I would certainly recommend the Brook Honiley Court Hotel and use it again should be come to the West Midlands.

Well situated to various sites of interest; Kenilworth castle, Warwick castle and Stratford-upon-Avon as well as being in very pleasant countryside.

Did not have a good real ale on offer!

The manual in the room was excellent phases like 'if all goes well tell you friends if not please tell me' and 'we want you to think of this as your 2nd home'. Staff extremely friendly, helpful and we will stay there again next year.