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DoubleTree by Hilton Chester (formerly Hoole Hall Hotel Country Club)
Warrington Road, Hoole, Chester, CH2 3PD – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
Get instant confirmation with FREE cancellation on most rooms!
When would you like to stay at DoubleTree by Hilton Chester (formerly Hoole Hall Hotel Country Club)?
The most recent booking for this hotel was made on Aug 28 at 10:05 PM from Chile.
6 Reasons to Choose DoubleTree by Hilton Chester (formerly Hoole Hall Hotel Country Club)
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53 properties in Chester
Including hotels, apartments, villas and more.
418 verified reviews
We speak your language
DoubleTree by Hilton Chester (formerly Hoole Hall Hotel Country Club)'s staff speak: English
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool
Food & Drink
Free! Wired internet is available in the hotel rooms and is free of charge.
Free! WiFi is available in public areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 4 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
DoubleTree by Hilton Chester (formerly Hoole Hall Hotel Country Club) accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Cribs are available upon request.
The Marco Pierre White Steakhouse is closed on Mondays and Sundays. The hotel brasserie will be open 7 days a week.
Based on 418 reviews
Show reviews from:
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Staff very approachable and courteos. Nice location.
Bar area not inline with rest of hotel
Staff were so helpfull couldn't do enough for you, room was lovely bed was the best av ever slept in
sauna area excellent. Hotel staff pleasant and efficient. Excellent disabled parking. Attractive landscaped gardens and fountain. Courteous wedding planner (Mr Wong)
loose patio slabs near conservatory and approaching reception. slow drainage of bath(room 233) loose bath fittings (233) loose faucet head (suite 228) damaged plastic glazing- blind in breakfast extension. Lack of warning of Trip Hazard between breakfast extension and inside area. Sauna tv area has damaged upholstery. Wedding breakfast marred by breakage of water pitcher, cutting a guest's hand and flooding the table and items thereon.
Good food, great spa and friendly staff, all at a good price.
Rooms very hot at night. Hard to get a coffee in bar after 10pm.
Very good location just outside of Chester. About 15 mins taxi ride to city centre. Superb facilities. Free cookies as we checked in where a nice touch. Will defo stay again. Thanks.
The venue was great
Payed for bed an breakfast, a lot of items had not been replaced in the breakfast, so didn't have a English breakfast. If I had known this I would of only booked room only.
Wasn't enough breakfast ready for all the guests , we had to wait for 20 mins for it and when it did arrive it was a bit of this an that .
The Spa was amazing, the best I have been in. Staff were very professional and cheery, couldn't fault them. Room was clean and comfortable. Loved the bathroom.
Marco Pierre White restraurant was disappointing. Our waitress was fantastic but my main was disappointing, Cobb salad on par with a wetherspoons and one of our party had a hair in their main. Could of done with a thicker duvet.
Leisure facilities and location
Cleanliness and staff scraping food off plates at table ( breakfast time )
Breakfast, had a hair on my sausage. The girl collecting the plates proceeded to scrape the plates at the table which was disgusting. Are these people not trained in hospitality and customer care. The coffee and tea area was dirty, the cups and plates were still dirty as though they had been on a quick wash in the dish washer.
Very poor service and attention from staff in Restaurant and at breakfast. Stained throw on bed.
Spa and food excellent
Ease of parking
Poo.r restaurant Feeling that hotel guests were less important than locals using gym
lovely hotel, great facilities, the bed was to die for, so comfortable we didnt want to get up, would definately stay again. lovely seating area outside, not that we had a great deal of time there but what time we had was lovely.
there was nothing not to like at this hotel.
The whole experience was great, really made to feel welcome and valued, that's important to me! Hotel we'll presented and very we'll maintained.
Good location and bot too far to chester.
The bed was uncomfortable and had a huge dip which gave me a bad back. Spa and restraunt were fully booked when we arrived for the next day which was disappointing especially after the back breaking bed
Friendly, helpful staff. Made to feel welcome. Spacious room and pleasant location.
No bottled water in room - usually standard in hotels with this rating and room price. When raining, the flagged areas outside the hotel and tiled areas inside the hotel become dangerously slippy.
Well organised and attractive weding venue. Food and staff excellent. Comfy room great breakfast.
Food, brasserie, breakfast all lovely
Cleanliness of the room Found clips for. Precious occupant on the floor. Long black hairs in the bath. Bath wouldn't empty due to faulty plug Socket coming off wall
The meal in the evening
we were impressed with the beautifull grounds surrounding the hotel . the reason for bookin the hotel was to celebrate our 25th wedding anniversary .
we were very disapointed that we emailed to request a bottle of sparkling wine in the room. a suprise for my husband when we arrived. a silver anniversary is a big step for a lot of people these days .
Cleanliness Staff courtesy Decoration
Poor road signage Sat Nav takes you to another location close by
The bar man was quite rude as he should have finished his shift earlier on. But we had already complained to reception as we left the hotel
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