The Imperial Crown Hotel  

The bath was brilliant Good room size and views

The room was so cold I had to get up during the night and put my dressing gown on to sleep in The bath was amazing but surrounded by cheap stained flooring which is a shame

very friendly

The staff in all areas but particularly one member on reception was very accommodating in what needs I had in regards to my stay. Nice warm atmosphere and the rooms although a tiny bit small was very clean and practical.

The only small complaint was the latches on the room windows were not very good and the slightest breeze slammed them shut

The hotel team were helpful, friendly, accommodating of my late arrival - keeping the restaurant open for me.

Location - close to station and to my business - confortable - friendly peope

Location and food was good

For the 2nd time in staying the shower was not working! This time it was the flexible pipe tyat was bent and split making the shower totally unusable. The bathrooms are looking very tired now and need some renovation, including ensuring that a usable shower is available to foks like me who do not like baths.

I was discustee with The staff service. N there was no information regarding the hotel ir checking out-services provided etc The room was very small and hallway straight to the door. Therfore no decent privacy

The hotel was more intimate then a standard chain hotel and there were staff that were very hospitable. It had a homely atmosphere about it.

The room we had was of standard hotel style but slightly shabby and small for a double. The wardrobe door hung off the hinges. The windows were frosted glass so no view and they did'nt open and the one in the bathroom was cracked. The bathroom looked like it had not been refurbished since the mid 80's and had mould on the ceiling. The hotel had a general musty smell and felt damp. The general appearance of the hotel was that it had not been updated or refurbished for at least 15 years as the furniture, fixture and fittings were all slightly grubby. The reception staff were really not that welcoming on arrival or check out and that's your first impression so its important. But for the price we paid it was not that bad and we did not see any other rooms so can't comment on what they may be like. But I would stay again at the price we paid and the bar staff that night were very pleasant. At the end of the day you get what you pay for.

The room was very clean and the bed was really comfortable. The reception staff were very helpful and friendly.

I thought that the room was a bit dated but had all the facilities.

Although at £9.95 I thought the breakfast expensive , it was extremely good. Young man on reception was very polite but did not even ask if we had enjoyed our stay

We had room 108, the bed valance was filthy, however the bedsheet pillowcases and duvet cover were clean, nothing matched in the bedroom at all, the bathroom shocked me, broken taps, disgusting state of flooring around the toillet , broken tiles and shabby in total to say the least, I felt uncomfortable even using the facilities and would have complanined for the fact we were such a tight time schedule when we arrived to be at a function in Halifax. For the Corus group this beggars belief .

We particularly liked the location, it was close to the railway station. Staff were efficient and courteous.

The room was very hot and only had a very small window so we were unable to get air flowing to cool it down.

Friendly staff. Nice old worldy feel to the hotel. Near railway station.

It's proximity to my business venue and the grreting received at reception The restaurant service and food was of good quality also.

At 74 I would have preferred a ground floor room - I did not request this however. The wardrobe door did not fit - I was unable to close it.

Staff went out of their way to provide service for my 3 yr old. Excellent location for Eureka children's museum

Could do with double glazing to help combat traffic noise as is located by train station & busy traffic light junction so not easy getting a 3 yr old to sleep