The Imperial Crown Hotel  

The accessibility of the hotel itself.

Room furnishings need updating...TV ancient....

Excellent, friendly staff; good, clean rooms and bathrooms. Very comfortable.

Location noisy at night due to traffic. Retaining cedit/debit card details. Avoid the chips with meals!

When we returned to the hotel the key cards wouldn't work as the computer system had gone down...... it took over an hour for the staff to get us access to our room, despite being offered a free drink whilst we waited we found that we were actually expected to pay for it! The room was clean but the bathroom basin was blocked with something which made the water take an age to drain away and left an unpleasant smell.

Walls very thin,you could here every noise in the night.

The hotel was more intimate then a standard chain hotel and there were staff that were very hospitable. It had a homely atmosphere about it.

The room we had was of standard hotel style but slightly shabby and small for a double. The wardrobe door hung off the hinges. The windows were frosted glass so no view and they did'nt open and the one in the bathroom was cracked. The bathroom looked like it had not been refurbished since the mid 80's and had mould on the ceiling. The hotel had a general musty smell and felt damp. The general appearance of the hotel was that it had not been updated or refurbished for at least 15 years as the furniture, fixture and fittings were all slightly grubby. The reception staff were really not that welcoming on arrival or check out and that's your first impression so its important. But for the price we paid it was not that bad and we did not see any other rooms so can't comment on what they may be like. But I would stay again at the price we paid and the bar staff that night were very pleasant. At the end of the day you get what you pay for.

The room was very clean and the bed was really comfortable. The reception staff were very helpful and friendly.

I thought that the room was a bit dated but had all the facilities.

The resaurant and its proximity to the site of my buisness trip and the museums

The room and bed were supposed to be a double but was very 'compact' not much room for 2 unless 1 was laid on the bed shower running from the taps, a little difficult to get right mix and power, and not being able to open the window for fresh air

The location for the purpose of my visit was ideal. The value for money was great and though the rooms are on the small side they are very well equiped. Also I was glad to see a full size bath, I know it's not everyones cup of tea but nothing beats a long hot soak.

The only issue that I had with the hotel was that the window of our room was over a local taxi rank. So between 3-5 in the morning I was kept awake by noisy drunks followed by very loud conversation between the drivers!!

We particularly liked the location, it was close to the railway station. Staff were efficient and courteous.

The room was very hot and only had a very small window so we were unable to get air flowing to cool it down.

The staff were very friendly and everything was very clean and tidy and comfortable.

The only let down was the car park, it was basically a pub car park down the road from the hotel and there were no security measures at all, but apart from checking on tha car all the time it was a pleasurable stay

overall very good.

location

front door closed @ 10.30 pm ?

Location was very good. Staff were very helpful

The decor of the hotel was tired and shabby.. An eclectic mix of interesting clocks and antiques and hideous ,cheap furniture. The whole place needs revamping , or they need a mainainence manager( How much does a tin of paint cost?) Breakfast was dreadful, couldn.t eat the cooked food...