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Newest reviews for The Hillcrest Hotel

  • Anonymous
      United Kingdom
    28 August 2014

    The room upgrade, friendly staff, very quiet

    Restaurant, food (although was better than expected). I tried not to have too high expectations of the restaurant as I knew what I was letting myself in for. The restaurant experience was ok, but if I'd had the time and inclination, I definitely would have eaten elsewhere


  • Michael
      United Kingdom
    26 August 2014

    We ad an excellent stay at the Hillcrest I would highly recommend to anyone to stay there. The staff were very friendly and professional at all times. The room was very clean as was the rest of the hotel.

    I would have preferred a better choice in lager in the hotel bar, But that is a personal choice not really a criticism


  • Damon
      United Kingdom
    21 August 2014

    room was very very small, dirty with wallpaper peeling off the walls. Bathroom was filthy.This is the worse hotel room I have ever stayed in.


  • Charles
      United Kingdom
    19 August 2014

    Staff friendliness Excellent food all round Value for money

    limited facilities


  • Barry
      United Kingdom
    17 August 2014


    Run down shame for corus company. Worst ever wifi.


  • Richard
      United Kingdom
    12 August 2014

    24 hour bar was great Comfortable size rooms - family Good atmosphere...

    More coffee facilities in room, Only enough milk & coffee for 1 drink.


  • Philip
      United Kingdom
    10 August 2014

    It was where I needed to stay pool table, bar area, large bathroom,tea and shampoo provided.

    Small bedroom needed refurb but only paid 45 so value for money was fine.


  • Diane
      United Kingdom
    7 August 2014

    Staff helpful Breakfast good Wedding venue very good

    I mentioned that through speaking to other guests that we had paid more for our room and appeared to have a really basic room and was told "it could have been because you requested an early check-in!!!" as an ex hotel manager I have never charged or paid extra for an early check-in as I know these are not confirmed at the booking.


  • Michael
      United Kingdom
    5 August 2014

    Staff were very polite

    Room to small and toilet did not flush


  • Anonymous
      United Kingdom
    4 August 2014

    Liked the function room

    Very nice breakfast but fried eggs overdone and would have liked scrambled


  • Nick
      New Zealand
    27 July 2014

    The welcome by the Night Porter

    No was a very warm night.


  • Clive
      United Kingdom
    26 July 2014

    Friendly staff, clean and comfortable, good value for money.

    The shower wasn't the best I've ever had but acceptable all the same.


  • Jess
      United Kingdom
    24 July 2014

    Food was lovely and I only had a burger and fries, no extra charge for room service is a bonus. Wifi was good and to be able to use more than 1 device is great.

    Front desk lady was not friendly but the Cu staff made up for it. Location is not great


  • J
      Isle of Man
    24 July 2014

    convenient to rugby league ground

    thunder storms but can't blame the hotel for that


  • Anonymous
      United Kingdom
    22 July 2014

    Lovely feel to the place, bar area nice , staff helpful and friendly

    shower kept going warm to cold.breakfast was disappointing,ie fatty bacon


  • Caroline
      United Kingdom
    21 July 2014

    Very friendly and helpful staff and large comfortable room. We were only staying briefly to be close to airport for following day.

    Staff gave impression it was virtually impossible to miss the route to the airport (Liverpool) - not so! If this hotel is used by travellers like us then some proper directions would be very helpful.


  • Cheryl
      United Kingdom
    18 July 2014

    Very basic hotel but it was in a good location, clean and the staff were friendly and professional.

    I thought the decor was very dated and given the small room we had, I thought £65 a night didn't offer good value for money.


  • Lynn
      United Kingdom
    17 July 2014

    Common areas - comfortable and well kept Welcoming and efficient reception, bar and restaurant staff

    TV too small Room layout - difficult to see small TV and lamp on one side of bed only and I don't sleep on that side! sweltering night - unable to open windows sufficiently to get air in Bathroom floor tiling - dirty grouting Trouser Press - covered in dust Tetley tea bags - horrible! Food in restaurant was horrible - overdone fish, not enough spinach to provide 1 a day for a baby, microwaved, soggy apply pie with thick skin on custard Breakfast - was left in hot trays for ages - I ate at around 8.30 and eggs were hard, bacon dry, toast cold and dry, black pudding overheated and dry and sausage tasted off. I did not eat much of it. Coffee in a pot - weak, instant coffee or very cheap filter - rubbish


  • Anonymous
      United Kingdom
    13 July 2014

    Attended for a wedding, So only there one night but found everything satisfactory, didnt use wi fi so can not make comment.


  • Philip
      United Kingdom
    29 June 2014

    Very good staff; good location.

    The shower delivered only scalding hot water. The mattresses on the single beds have seen better days, hardly up to standard and evidence of management overlooking an important detail.


  • Karina
      United Kingdom
    10 June 2014

    Room was lovely, really good decor

    Breakfast wasn't very organised, but they were very busy


  • Loraine
      United Kingdom
    29 May 2014

    Staff were very friendly and seemed happy. Nothing seemed to be too much trouble for them. Breakfast very good with varied options. Good value for money with guaranteed free parking.

    Pillows could be softer


  • Carmel
      United Kingdom
    27 May 2014

    The staff, they could not do enough for us. Room where lovely. Great value for money.

    outside - we where at a wedding and the signs outside the hotel, mad the hotel look cheap - (slimming world and some party nights).


  • Robert
      United Kingdom
    15 May 2014


    Miserable staff Very dated decor Very tatty decor Bed hard and mattress cover only just fitted Extremely expensive for such run down accommodation Food very 1970's


  • Angela
      United Kingdom
    13 May 2014

    Clean and comfy

    No lifts to upper floors and doors shook when people walked past room


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