The Maids Head Hotel  

1. Idea location in city centre 2 Suitable price 3 Comfortable room 4 Kindly staff 5 Old-fashioned charm 6 Car-parking facility

The hotel is very old and charming. Unfortunately, that means a long walk and climb to some of the upper rooms such as ours: Room 300. We are both in our mid-eighties and very short of stamina, so we found the walk and climb from Reception a real trial. We should have asked for a more convenient room when booking.

Not anything in reality

Room was far too small. I could not get between the wardrobe and the bed without turning sideways and I weigh 9st 10 lbs. The room I was transferred to did not have a mini fridge and I was told that no rooms in the hotel had one. The bathroom seemed to have no space for towel rails so the towels were left folded on the windowsill. The water was warm and not hot. The staff at reception, although polite, were unable to give me clear information for using public transport into town. I felt the hotel had had to modernise but had not really had the space to do so thus it was a bit of a hotch potch.

The location of the hotel is the main reason for staying here, with shops, restaurants and bars all close by. Good parking availability.

I have stayed here a number of times over the last 5-6 years, recently the rooms have been refurbished, however the rooms that face the small courtyard suffer from the constant noise of the air conditioning unit on the roof of the main building, therefore the windows cannot be left open at night, and with no air conditioning in the rooms it gets very hot. The bathroom was tiny and had no extractor fan, so even with the window open everything steamed up when you took a shower!!! Probably will not use this hotel again, which is a shame as it's position is brilliant!

location was excellent, staff were all friendly, room was nice and clean.

The bed was a bit uncomfortable.

Staff were excellant

The location is excellent.

Norwich is a busy and noisy City till the early hours of the morning - make sure you get an inside facing room at the weekend. Restuarant - good food but having to queue for breakfast is not ideal. Rooms - very dissapointing - expected much more from a 4 star hotel.

The room we were alocated was rather noisy. If we closed the window it was too stuffy and hot if we opened them we were kept awake by street noise.

Being close to the City Centre and river.

The room was very noisy as extractor fan at back of hotel. Their was not air conditioning or good air ventilation from the windows. The room smelt of whatever was cooking elsewhere in the hotel.

location

Room we stayed in was too close to a noisy road

very friendly & efficient staff. good central location, good car parking available

very poor sound proofing...for the money would expect significantly more....could hear normal level of conversation in room next door, the baby cries disturbed our sleep. A wedding disco was easily heard....only distance acted as a barrier. Our daughter was on a chair bed with only a thin mattress which she did not find comfortable.

THis hotle does exactly what it siad on the tin and it was very clean, warm and friendly.

The walls are a little thin so you can hear what is going on in the next room

Central location near to many restaurants

Breakfast seems a bit disorganised with some selections not available on regular occasions. Whilst I appreciate the historic nature of the hotel, creaky floorboards waking you up each morning isn't too good. I considered a conference meeting room at the hotel- despite one initial enquiry receiving a callback, the other 3 calls did not get a reply until 2 days before all the guests arrive- which makes it a bit late in the day

The history and location. very comfortable. Room service v good and punctual