The Maids Head Hotel  

Aspect cocoon

un peu Bruyant

Hotel and restaurant staff excellent

Overal fine for a short stay, nice staff, all English for a change...!

Pillows were very hard, like kerbstones

The Maids Head has real character and history and is well situated on the edge of the city centre, near the river. All the best parts of Norwich are in easy walking distance.

The location.

The £3 charge for a room service delivery is something we've never encountered anywhere else in the world and considering the cost of food in your restaurant it is unbelievable.

Location close to city attractions.

I booked an 'excecutive room'-there was absolutely nothing excective about it except the price!! Breakfast was good except the buffet was being packed away way too early (sometimes 08.30-08.45), not everyone wants to get up so early for breakfast while on holiday this also puts pressure on the guest to 'get going' before the buffet is closed.

The staff were very helpful and friendly. The room was spacious, clean and very comfortable.

Good rooms Good breakfast Good location

Good location Good breakfast

Dated decor Expensive for what it is

Excellent hotel in a great location plenty of bars and restaurants right on the doorstep. Shops just a short walk away.

Nothing

The bar was very comfortable with a good selection of beer.

Cheap toilet tissue in the bathroom and toilets.

Location, price and friendliness

Breakfasts being at £12.50 ate next door at weatherspoons

Good real ale bar with normal prices

The two steps down into the bathroom, the first of which was just through the door and there was no hand rail. Not easy to remember your walking stick when you have a call of nature in the middle of the night.

Location

Car Parking Initial feature room was hot,dark and depressing. The alternative executive room was fine.

Good value. In the heart of the city opposite cathedral. Easy parking. Very comfortable bed. Signs of refurbishment. Very clean. Good beverage making facilities.

Room 102 situated over hotel back door. Takes ages for hot water to start running hot for bath. Shaver socket in bathroom not working - reported to staff on checkout. Room overlooked by another but no blinds or net curtain. Room smallish with one tiny chair.

The reception staff were very friendly and extremely helpful. The hotel had a nice feel to it. The bed was comfortable and the room was a fair size.

Nothing - it was all good.

Staff were very friendly and helpful.Free upgrade to a Suite given at check-in.

Excellent breakfast and perfect location in a nice classic English stile.

Location of hotel was excellent to visit all tourist attractions,shops and restaurants

No negatives in relation to our stay.

Staff were friendly without being familiar; helpful; solicitous without being intrusive.

One night, I felt like a nightcap, and was disappointed in the selection of premium spirits. May I recommend Pussers Rum, in addition to the current Captain Morgan; Powers instead of Jamieson (they are both from Diageo, so there should be no difficulty in obtaining it); either Bushmills Black Bush: a premium blend, or Redbreast: an Irish single malt. Aged rums are coming onto the uk market. It is probably too soon for the Maids Head to consider them yet, but one day soon ...

Interesting historic building in a historic city. Comfortable and clean. Plenty of choice at breakfast. Helpful staff.

lovely traditional old English hotel, we had a suite which was nice. excellent choices at breaKfast

confusing systems for paying for breakfast - especially if you want continental only.

Room delightful Breakfast lovely Staff friendly

Room over a generator which made a loud noise the whole time! Music till midnight both nights, the seond night espcially disturbing with a live band which was thudding even on the fourth floor where I was.

We stayed in the Elizabeth suite and it was fantastic.the staff were very friendly and helpful. Having a carpark is extreemily useful. If your not booked for bed and breakfast the are plenty of places to eat. A wonderful experience.

friendliness and helpfulness of staff. Excellent location.

Shower!