Cotswold Water Park Four Pillars Hotel

I really like the spacious feel of this hotel. Beautifully designed. I would say the service is definately improving (this is my fifth stay at this hotel). better service in the week than at weekends when it can get busier. The pool is fantastic (if there are not too many people).

Very nice modern hotel in excellent location for visits to Cities, ie. Cheltenham, Gloucester and the Cotswold area. Or if you wanted to, the hotel is an ideal place just to relax in/around all day.

Swimming pool was rather small, children diving around all over the place. Tea/coffee supplies in the rooms were very stingy, e.g. one packet of biscuits between 2 people, and only 2 tea bags provided.

The view from the bedroom - the lake! The Spa facilities !

Check out was too early.

pleasant surroundings and staff

The building, rooms and location are lovely.

Service is intermittent. Some good, mostly poor. It was very busy ( a good thing) but we waited too long on occassions to be served.

The chilled out and relaxing nature of the hotel. with amazing food!

the fact that you had to check out at 11am. abit too early

The rooms where very comfortable, the siting of the rooms around the lakes and able to see the wildlife, the restaurant layout looking over the lakes, the open reception and lounge area.

some of the cooked items for breakfast where cooked poorly

The hotel itself was very clean and comfortable.

Spa facilities were very poor, booked in for treatments half products were missing! Food in restaurant was poor.

hotel lovely setting clean nice rooms pleasant staff facilities good pool could be a little bigger food nice in restearant good location

Friendly & helpful staff. Excellent value for money.

This reviewer provided a score but did not have any comments

Good Hotel, Good facilities, Poor restaurant.

Modern hotel with excellent reception staff and concierge. However the dining room staff seemed overwhelmed at times - coffee took 45 minutes to arrive!

The lack of Orange mobile reception almost anywhere except out near the road and in the cold late at night, that's not funny. Not the hotel's fault, I know, but the cost of phone calls was phohibitive which they could do something about knowing that mobile calls are difficult!