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Show map Cottons - A Shire Hotel & Spa

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Newest reviews for Cottons - A Shire Hotel & Spa

  • Anonymous
      United Kingdom
    1 September 2014

    Staff friendly and efficent. Room clean and smart.

    7.5

  • Anonymous
      United Kingdom
    26 August 2014

    Comfy room, nice staff, convenient location

    Strong smell of fish on entry and in the morning, put us off eating. Noisey late into the night with doors opening and shutting!

    5

  • Rob
      United Kingdom
    26 August 2014

    very handy for knutsford. have stayed before and will again.

    extra for breakfast which is pricey and self serve. can be too busy.

    7.9

  • John
      United Kingdom
    23 August 2014

    The staff from the reception to the lady called Ann who looked after the rooms were helpfull friendly & courteous.

    10

  • Brian
      United Kingdom
    4 August 2014

    Well organised , clean , nice pool and spa . Good beer .

    Price of Coffee , quality of coffee . Have aTea instead

    7.5

  • Laura
      United Kingdom
    31 July 2014

    We were upgraded to a suite. There were issues with some of the electrics and the air con which the attentive staff tried to sort on the Saturday evening to no avail. We were moved to an even more luxurious suite the following morning- more precisely all our stuff was moved for us whilst we were out. Cannot fault the staff- nothing too much for them. So many added extras in our room. Ate in the restaurant 2 evenings- lovely food. Breakfasts had extensive choice. Spa facilities great- used pool, and steam room, and the outdoor hot tub was excellent. Unfortunately fully booked for treatments. Place so convenient for Tatton park where we were visiting the flower show. Knutsford just down the road with huge choice of restaurants.

    Nothing really. Comments have been made about the noise of planes...... What can you expect choosing a hotel close to an airport!!

    10

  • Susan
      United Kingdom
    30 July 2014

    Served burger on wooden platter asked for a plate which was done. Staff very helpful. Mentioned it was our anniversary and duly received a card. Sweet after dinner was decorated with best wishes. Very nice touch.

    It took asking three members of staff to see a breakfast menu, we requested to look at menu after lunch for the next day. Personal preference hat food on wooden boards. Paper under fish and chips broke up, silly idea. Charged for a breakfast which we did not have.

    10

  • Anonymous
      United Kingdom
    29 July 2014

    Staff were helpful.

    See previous comments.

    5.8

  • Sandy
      United Kingdom
    29 July 2014

    Very Central excellent comfy beds great food and more than helpful staff. Wonderful experience.

    nothing

    10

  • Susan
      United Kingdom
    28 July 2014

    Location perfect for RHS show visit Friendly staff Public areas excellent - decor and standard good

    Decor in standard bedrooms a bit tierd could do with an update

    10

  • Carol
      United Kingdom
    27 July 2014

    All,of it ; AC in bedroom particularly welcome on one of the hottest days of the year. Outdoor hot tub.

    Nothing really.

    10

  • Gaynor
      United Kingdom
    15 July 2014

    Bit more special than an average hotel Food was excellent

    Nothing you could do anything about without moving hotel and we picked it because of its location i.e Manchester Airport Flight Path

    8.8

  • Petronella
      United Kingdom
    9 July 2014

    Staff very obliging Breakfast Room well laid out Spa facilities

    Travelling with my 91 year old mother there did not seem to be a comfortable place for her to sit in reception whilst waiting for other family members to join her

    7.9

  • Susan
      United Kingdom
    8 July 2014

    Bedroom usual corporate decor. Somewhat cramped. Okay for one night only. Mean tea tray and only one small bottle of water. Bathroom could have done with a more thorough clean

    5.8

  • Gary,
      United Kingdom
    8 July 2014

    Easy to find / good location

    Extra charge for using Amex card!!

    7.5

  • Gillian
      United Kingdom
    2 July 2014

    Good location. Clean comfortable rooms. spa facilities very good. Lovely food and cheerful attentive staff.

    As a group of 7 we were required to pre order evening dinner from a slightly restricted menu which in a large hotel seems a bit unnecessary.

    8.8

  • Steve
      United Kingdom
    24 June 2014

    Great setting fab breakfast going back very soon

    We didn't book for 2 nights :)

    9.6

  • Victoria
      United Kingdom
    20 June 2014

    We had a great night away and are looking at coming back some time soon. Everyone friendly and helpful. Evening menu looked amazing

    We didn't get chance to try the evening meal menu. Bit disappointed with the choice of menu on room service but own felt I suppose for missing the evening which looked amazing

    10

  • Martin
      Germany
    9 June 2014

    Staff were very friendly and helpful.

    Value for money: The rooms are outdated. Furthermore I've had better breakfast in hotels of that price category. The bar area is not very comfortable.

    5

  • Olson
      United Kingdom
    4 June 2014

    Helpful and courteous staff.

    Dated furniture and fabric of accommodation.

    8.3

  • Katharine
      United Kingdom
    3 June 2014

    Leisure facilities were very good.

    Checked in late and were put in the wrong room. Lift wasn't working and the room was shabby. Key cards needed reprogramming several times. Had to have special permission to have sandwiches served in the bar Saturday night because restaurant was full

    5.8

  • Lesley
      United Kingdom
    31 May 2014

    The spa and location of the hotel.

    8.3

  • Helmut
      United Kingdom
    27 May 2014

    Staff very friendly good atmosphere

    Understaffed at breakfast Every one was a nit flustered And very strange noise coming from wardrobe area in the early morning poss from bathroom next door

    9.6

  • Anonymous
      United Kingdom
    18 May 2014

    We found the place with no bother.

    The rooms were very basic.

    5.4

  • Anonymous
      United Kingdom
    16 May 2014

    Poor service in restaurant Tired rooms in need of updating

    5.4

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