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Mercure London Kensington1a Lexham Gardens, Kensington, W8 5JJ London (Show map) Good, Score from 902 reviews“Very good location - easy transfer to the Tube. Very helpful and pleasant staff. Very nice and well-equipped room.”
Susanne,
Dragoer
In stylish Kensington, this modern 4-star Mercure hotel offers a Coffee Republic lounge and Wi-Fi. 2 Underground stations are close by. The sleek, air-conditioned rooms at Mercure London Kensington feature on-demand movies and music. Each also has a bathroom with bathrobes provided, and some have a minibar with free soft drinks. Earl’s Court Exhibition Centre and the Natural History Museum, Science Museum and Victoria and Albert Museum are all less than a 10 minute walk away. Exclusive boutiques and restaurants on Kensington High Street are nearby. Hotel Rooms: 82, Hotel Chain: Mercure.
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Total Hotel Score:7.3
Based on 902 reviews Guest reviews are written by our customers after their stay at Mercure London Kensington. |
Score breakdown
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Score filter |
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Satu
Family with older children
espoo,
Finland
February 16, 2011
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a short distance from earl`s court and Piccadilly line that takes you conveniently to Heathrow, good bed, bathroom large enough. also enough closet space. Nice to have the oppurtunity for tea and biscuits in the room there was a door connecting two rooms and you could hear normal talk from the adjoining room.also being able to open the window would have ment fresher air in the room
3 out of 3 people found this review helpful, did you?
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6.7 |
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Anonymous
Mature couple
United Kingdom
December 18, 2011
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Cheap room but see below for why. The room (called "compact") was tiny and there wasn't really enough room for two people.
1 out of 1 people found this review helpful, did you?
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6.3 |
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Anonymous
Solo traveler
United Kingdom
March 18, 2011
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Staff were very pleasant and helpful
1 out of 1 people found this review helpful, did you?
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7.1 |
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Anonymous
Family with young children
Slovenia
February 24, 2011
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The location is really perfect .. Rooms are not 19 squares what was written on the page and the beds are terribly uncomfortable. Double bad is not a 2 twins together.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Anonymous
Family with young children
Romania
February 7, 2011
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The location is great, staff was very helpful and breakfast very good. All in all, an excellent value for money, taking in consideration it is about London. Two single beds sticked together do not make a double bed.
1 out of 2 people found this review helpful, did you?
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8.3 |
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Sally
Young couple
southsea,
United Kingdom
February 8, 2012
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Friendly staff on reception, room comfortable and we appreciated free soft drink availability Entrance was poor, when we found the toilet in the main hotel we had to walk through building works which felt uncomfortable and no apologies were made by the 3 staff we came into contact with along the way (which was down a very tight stair well). It was advertised with exciting pictures but failed to live up to them, and we were disappointed there was no restaurant for dinner. Also shower was visably rusty.
Did you find this review helpful?
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6.7 |
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Lance
Mature couple
Barnstaple,
United Kingdom
February 7, 2012
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Breakfast was poor (range of items for a 4* hotel)
Did you find this review helpful?
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7.9 |
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Terence
Mature couple
Jarrow,
United Kingdom
February 7, 2012
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Nice hotel, staff friendly, good location for the Royal Albert Hall, and visits to the museums, plenty of restaurants nearby, easy walk to the tube(5-10mins). Rooms fine.
Did you find this review helpful?
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8.3 |
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Dean
Young couple
Gt Yarmouth,
United Kingdom
February 6, 2012
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The size of the bed and the staff. Drinks in room was a nice touch too.
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9.6 |
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Anonymous
Solo traveler
United Kingdom
February 4, 2012
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Nice friendly staff. Very small room.
Did you find this review helpful?
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7.5 |
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Angelika
Group of friends
Minsk,
Belarus
February 3, 2012
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Staff was very attentive and friendly. The location is great.
Did you find this review helpful?
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10 |
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Dennis
Group of friends
Huddersfield,
United Kingdom
February 3, 2012
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Hotel very clean,good location, Lack of good evenig meal Menu.
Did you find this review helpful?
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7.5 |
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Anonymous
Solo traveler
Austria
February 2, 2012
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Plenty free beverages in mini bar, friendly staff, safe box Expensive internet access
Did you find this review helpful?
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8.8 |
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Stephen
Young couple
Halifax,
United Kingdom
January 31, 2012
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The room was very quiet even though it looked onto Cromwell Rd. Very easy access to tube at Gloucester Rd and Earl's Court and to local buses. Very friendly and helpful staff. Clean, Comfortable. A very good choice of restaurants, bars and pubs nearby.
Did you find this review helpful?
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9.6 |
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Robyn
Mature couple
High Wycombe,
United Kingdom
January 31, 2012
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I have stayed in many (many!!!) London hotels, and each time, I either think "that was ok but not great" or "that was pretty awful" and I have never wanted to stay in the same hotel again. However, I may have found my London hotel with this one! I was looking forward to my stay and was no disappointed. The room was spacious (by English standards,small by American standards) and beautifully decorated with new furnishings, and really nice little extras like free chilled bottled water and soft drinks, bathrobes, etc. The location was fantastic for travelling around London, near two Tube stops and easy to find. The staff were friendly, helpful, and efficient. I have already begun looking at dates for my next stay there, and so pleased to have found a "keeper" central London hotel! Breakfast being included with my offer would have been the icing on the cake, but as there is a tasteful coffee shop at the entrance to this hotel, there were other options.
Did you find this review helpful?
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10 |
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Galina
Group of friends
Hilversum,
Netherlands
January 26, 2012
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A nice hotel located in a beautiful area, with two tube stations in 5 minutes of walking (one of them going directly to Heathrow airport). Big shopping centres are close-by. Friendly personnel. Spacey rooms with comfortable beds. Very much value for money. It was too hot in the room, the airco was not working properly and it was not possible to open the window. Another annoying thing was that the safe in the room was broken, so all the valuables we had to carry around while in the city.
Did you find this review helpful?
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7.1 |
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Anonymous
Young couple
Australia
January 24, 2012
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The location was great on the District and Piccadilly lines. Great for airport commute. Our tv didn't work and it took them hours to work out that they need to move us to another room. The hotel is obviously getting done up gradually and the smell of fresh paint was everywhere. Breakfast was far too expensive.
Did you find this review helpful?
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5.4 |
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Kimberley
Group of friends
Egglescliffe,
United Kingdom
January 23, 2012
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The price was excellent. Decor was clean and modern No bar or anyway to buy drinks after 10pm was a pain
Did you find this review helpful?
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7.9 |
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Francis
Mature couple
Crewe,
United Kingdom
January 23, 2012
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Walls very thin, resulting in noise from other rooms. Housekeeping staff start very early in the morning and are noisy.
Did you find this review helpful?
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5.4 |
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Stephen
Young couple
Hythe,
United Kingdom
January 23, 2012
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Location. I booked an Executive King Room. Whereas the facilities were of a godd standard in the room, the size of the room was very disappointing. I could have got a bigger room at Premier Inn!
Did you find this review helpful?
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6.3 |
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Matthew
Mature couple
Dublin,
Ireland
January 18, 2012
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Convenient to Earl's Court Exhibition Centre and to the Tube network. TV in room, but you had to pay a significant amount to watch it.
Did you find this review helpful?
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7.1 |
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Bilal
Solo traveler
Ekali, Athens,
Greece
January 14, 2012
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The hotel rooms had an ugly smell...abviously because the windows cannot be opened for vantilation. The reception staff looked like had a bad news!!! Only one gentlman who seems to be from East Europe was professional and friendly.
Did you find this review helpful?
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4.2 |
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Lisa
Young couple
Belfast,
United Kingdom
January 11, 2012
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Beds very comfortable and bar staff were lovely. Reception staff very unhelpful. Had to pay to listen to music which was not documented anywhere.,
Did you find this review helpful?
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5.8 |
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Anonymous
Solo traveler
Brazil
January 9, 2012
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Really confortable beds. Good localization. Lousy breakfast, really small bedrooms.
Did you find this review helpful?
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6.3 |
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Paul
Young couple
Hayling Island,
United Kingdom
January 8, 2012
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Recently renovated rooms Next to busy road, ask for a room on the top floor if you're sensitive to noise
Did you find this review helpful?
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6.3 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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