Quality Crown Hotel Kensington

L'accueil était chaleureux, le personnel souriant

On a très bien été acceuillis, le personnel est très correct et agréable, on peut venir à l'hotel à tout moment de la journée comme de la nuit...l'hotel est facile a trouver même si on ne connait pas du tout londres.

le seul inconvenient c'est qu'on ne puisse pas ouvrir la fenetre dans la chambre....

hôtel bien placé dans un quartier calme mais assez près du métro, et on peut rejoindre rapidement le centre ville.

Si vous commandez un taxi pour votre départ, par exemple, attention que le personnel de l'accueil ne vous commande pas un taxi privé qui vous demandera le double du prix normal. Si c'est le cas, refusez-le.

la qualite du lit et un bon petit dejeuner.

pas possibilite d'ouvrir les fenetres

Chambre très confortable. Salle de bain assez grande et très propre. Rqp excellent, surtout pour Londres

Le Wifi gratuit, baignoire dans la salle de bain.

Chambre trop petite, trop chauffée. Fenetre condamné.

I thought the location was very good for the underground station at Gloucester Road. Very good also for the Royal Albert Hall. The Full English Breakfast was very good

My wife and I thought the rooms should be more soundproofed than they are. We could hear other people in other rooms

size of room, but only after it was changed

mucked up the booking. no info on the 'air conditioning, buffee brakfast are far to small for use

The hotel was very convenient for museums, Royal Albert Hall and tube station at Gloucester Road.

Nothing.

The hotel should not be classed as 4 star, more like a good 2 star. I was very disappointed. The service lift was broken so a very tiny lift was being used by everyone and we had to wait for a long time to get in it. We then had to squeeze in beside the very embarrassed laundry chap and his piles of laundry. The rooms are very small and the couple we were with found several items of dirty underwear in the drawer which appeared to have been there for some time. Not nice. Breakfast not great either although staff pleasant.

The hotel staff were very helpful and friendly. The location was great for getting around London on the tube and was in a nice quiet area.

The hotel walls are so thin, so if you are unfortunate enough to have noisy neighbours (like we did) you won't sleep!

Very small room. I stayed in a compact double room because the lady in the reception made a mistake (I had booked a larger one) and the bedroom was too smal. In the end I got a 40 pound discount but still I found it too expensive

The staff were very helpful and the location was excellent