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Townwall Street, Dover, CT16 1SZ, United Kingdom – Show map
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27 properties in Dover
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994 verified reviews
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County Hotel's staff speaks: English
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Fitness Center, Indoor Pool, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in public areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Vending Machine (drinks), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
2:00 PM - 10:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Score from 415 reviews Very good
CLOSE TO THE PORT AND THE TOWN CENTRE AND THE STAFF WAS VERY GOOD AND THE NIGHT PORTER
NEEDS AN UPDATE
Room and sheets were clean Position of hotel
stained carpets, smell in corridors and room, run down atmosphere, very unattractive
friendleness of staff
no negatives I can think of
Everything Dirty Bed Bugs Smoking in rooms Unsavoury characters walking around Food was dripping in oil Dining room was dirty
Staff were all friendly
Bed was hard Bar was poor Breakfast choice was poor
Our stay at your hotel was a disgrace to say nicely when my husband and son went to the car there were drug users injecting themselves and when I open the patio door there were then around the back the hotel was nothing what it was like on the pictures we weren't informed until we arrived that the restaurant was closed so after a 4.5 hours of driving we then had to go back out in the cold.
Close to Port and good value, staff very helpful and only Hotel in Dover with a swimming pool.
Bedrooms badly need revamping. It could be made into an excellent Hotel, saddened to learn it's days may be numbered, would be a loss to Dover.
Closeness to ferry, large family room, staff were lovely
Outdated, was obviously beautiful once
This is a hotel which is obviously past it's best re decor etc, but you get what you pay for. The lady on reception was very friendly and helpful - including recommending a great Italian restaurant! Linen was clean and the breakfast w nice and hot. The pool was a nice bonus after a long journey.
Would have been nice to have mattress protectors and separate pool towels.
Everything...Homeless DHSS in hotel to name but a few problems. Dated decor and bath had been painted in what looked like white gloss !!!
Perfect hotel to use as a stopover for the ferries
easy to find. Good parking. This is a worn out hotel than needs basics to be Just Decent. Not very clean. Open 24 hrs, so the ferry crossing is your only reason to be in this place.
Worn out. Not very clean. On the Major truck road.
Late arrival so no comment
Room was too warm even though no heating on. Could not open windows as too noisy with trucks in and out of the docks.
Room was big, all essentials included. Location great if you using ferry.
Road noise but that can't be helped due to location.
Staff were very nice.
It's pretty run down, a lot of immigrants needing temporary housing were based there. OK but not ideal.
only one pillar each( to low for sleeping) asked for a wake up call at to catch 7-10 ferry to calias but not received would have had to re-book at an extra cost if ferry not running 1.5 hours late due to bad weather. would not use again
Receptionists were very friendly and certainly "pro hotel". Room was changed to one higher in the building so we didn't hear so much noise from lorries which had been stacked due to strike on ferries. Price was good.
Despite requests from hotel, guests were still smoking in upper rooms and a still smouldering cigarette end was dropped on us from above as we went out. Breakfast could have been better but was adequate for our needs.
The staff were very friendly, breakfast was very nice, the bar was comfortable, the towels & bed sheets were lovely & clean.
The lights went out in our room & the night porter didn't know how to locate the fuse box, he moved us to another room. The telephones were really dirty, the anti-slip mat for in the shower was filthy.
Location great for the Ferry. You know what you are getting and for a 1 night stay it was ok.
Doubles up as a homeless shelter. Though clean as in clean sheets and vacuumed etc, there were some suspect stains on quilts, floor and walls.
the location is great for the town and port the next morning I went to my car and found I had a flat tyre the night porter gave me a address to have a new tyre replacement I was so great full many thanks
the place could do with a lick of paint and a clean up
From the outside the Hotel architecture is grim looking and obviously 60s concrete, but inside although the corridors could do with a lick of paint it's much nicer. The room was fine and the pool excellent.
These days hotel double beds are usually king size. This was a standard double so next time we'll book a twin room.
Firstly the staff were great, friendly helpful and I felt were slightly embarrassed by the hotel. Very near the ferry terminal which was great, but with a 7am ferry no chance to have breakfast at the hotel. We paid £40 for a double room, pays your money takes your choice.Thank goodness for the staff.
Hotel grubby, intimidating (lots of what looked like asylum seekers in reception) really has seen better days. Sadly this could be a really well situated hotel but it is really in need of TLC.
Bar was open 24/7. Location ideal Free parking
Room was too hot
Good price, warm and comfortable, very friendly staff. Close to Dover port.
Not much car parking
Restaurant not open unless pre booked but was not aware of this at time of booking.
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