Abode Canterbury  

location

Room very small,better off in a travelodge paying much less. No fridge,no place to put your clothes shower not working

I had been unwell while at the hotel and one member of staff kindly offerred to prepare a warm drink for me to alleviate my cough which was quie lovely as I also had my 2 young sons with me who needed me to assist them with revision for their exams. Tjhis has been my 3rd stay at this hotel & always select this hotel because sytaff are always polite & courteous to me & my children

Parking. No room, had to park a long way away. Took over 30 mins to get back to the Hotel where my family were waiting.

The hotel room was a high specification and we had a complimentary room upgrade. The room interior was luxourous and contained a lovely welcome pack with complimenatry tea, coffee and juices and snacks. The hotel staff were friendly and provided a first class service. This excellent hotel was in the centre of Canterbury. We enjoyed our 2 day stay in the Abode and hope to return soon.

The staff were friendly and unprofessional.

The room did not live up to the price, Old tv, no free standing bath, no slippers or chocolate bars. I booked the hotel on the pictures seen on the computer and as the deluxe and luxury were the same price I thought the rooms would be similar.

Little disappointed with the rooms, thought superior would mean superior but I would have classed ours as comfortable. Quite expensive in the bar for coffees n very poorly made cocktails

Staff very friendly, efficient and attentive. Location superb. Food excellent.

Very smart hotel with a wonderful Champagne bar which faces the high street. Excellent staff.

Have stayed before and it is quite smart with good restaurant. However people were in champagne bar and at 18.20 we were all asked to leave as there was a function on. No prior warning. We were sent to a lounge but were unable to buy any drinks there. No mini bar in room and no way of getting a meal. Prior warning would have been better not just a minutes notice to get out of the bar. Very poor. Will not return.

However people were in champagne bar and at 18.20 we were all asked to leave as there was a function on. No prior warning. We were sent to a lounge but were unable to buy any drinks there. No mini bar in room and no way of getting a meal. Prior warning would have been better not just a minutes notice to get out of the bar. As I was travelling alone I did not want to walk around Canterbury to find food and drink so went hungry and thirsty . Very poor. Will not return.

The staff were very friendly and helpful, when there were a couple of blips with the lunch party, the way the staff dealt with this was very professional and meant matters were resolved quickly and without fuss.

Car parking.

I had thought the hotel would be a little more luxurious, I was slightly disappointed with the standard of the room. Being charged for parking and a newspaper was a surprise.

Location, comfort, atmosphere and staff