The County Hotel  

The hotel is in a great position - and has some good features. A lovely old ceiling in the bar.

This hotel would be really good but isn't because it seems to have had no money spent on it. Everything felt really cheap and down at heel. It was rather depressing really. Not many hotels I go to have a notice on the front door saying that bad behaviour won't be tolerated! The breakfasts were horrible - mushrooms and tomatoes tinned, It's such a pity because this could be a great hotel, but it needs some investment and good management.

we requested a quite room and so nice we got what we asked for . For one night is was ok a little tight for space as my man is 6foot.

The dinning room needs update badly and so does the outside front on street no street apeal hotel name lost some letters as well.

Location and price

This is a hotel which has seen much better days and needs a complete overhaul

Location

Mold on bathmat!! Had to use shower hose to fill bath!! Horribly stained rug!!! Lamps enclosed beside bed were "not in use", complaints ignored!!! Curtains off hangers!!! Drawers beside bed would not close!!! HOTEL NEEDS MUCH ATTENTION TO SURVIVE!!!!1 we wouldnot stay again!!!

It was situated close to the centre

The shape of the room 310 and the bed was a disgrace, so uncomfortable and needs replacing..............

Staff were very professional and helpful.

It is looking its age and was a bit smelly. I appreciate it will cost a lot to recarpet but I think that would improve conditions greatly.

Suited the purpose of trip

Noisy during the night.

Good location.

The hotel in genral was looking rather tired and dated.

good central location for castle mueseam cathedral etc

bit old,staff bit miserable, can be noisy at night due to its location . served its purpose for what we needed

The location was really challenging being in the area of Carlisle that is well known for late night clubs and rinking. The road outside the Hotel is shut to traffic at night and the noise level not condusive to travelloer needing a good nights sleep. The building is tired and very run down and seems more suited to large coach trips. The more negative reviews were sadly accurate in their description.

We've stayed at the County Hotel on a few occasions,just for weekend breaks,however our last stay was our anniversary and I asked for a room upgrade at my expense.We were given a suite at no extra cost which was very much apprieciated,and also indicated to me that they do remember past guests and reward them when possible.Rooms were clean and comfortable,location superb[a stones throw from the train station]We'll definatley be returning.

Not that it bothered us, but because of it's central city location it may be a bit lively outside on occasion.

The staff were friendly and very helpful.

The room was clean,however the ensuite bathroom was very dated. The shower was iinadequate, took 5miutes toget a supply of water through the shower head. The toilet and cistern were not fastened to the wall or floor.

Ideally situated for easy shopping and sightseeing around the city. Undergoing extensive refurbishment by the Cairn group the new look rooms are clean modern and spacious. When the bathrooms are done as well it will be lovely. The County is always toasty warm :)

Breakfast is very poor value. Same price as Little Chef without Hestons magic touch! £5 pp would be fair. Hotel security is non existant. We were woken 2am by a fellow guest playing the piano.... Very badly. Unfortunately he was directly above us, we heard his drunken progress through the hotel to his room where after a lot of crashing banging and swearing he passed out. Saturday 4.30 am we were awoken by fellow guests shouting screaming swearing bashing doors down and fighting. Also played the piano at 5.10am. The County needs to get security I have never experienced this before. Lock the piano be a good move