Courthouse DoubleTree By Hilton London Regent St  

excellent location, staff very helpful

the english breakfast, could have been better quality and better heating system for the food, as soon as you sat down the food was cold, plates were also cold which didnt help

Good position

Small room, dirty pool that not many choose to use.

Stayed here as we went to see the Lion King. The location was excellent. Staff very helpful and polite. Rooms immaculate, as always though the T.v in both rooms we occupied we're less then brilliant (quality of picture wise). However this seems to be a theme in London hotels no matter where you stay and how much you pay. As always for a London hotel the price was expensive, I think at the end of the day it's just a room and £165 just to put your head down is a bit much. However paying over the odds in London is always to be expected. All in all, nicely presented hotel, clean, polite staff, comfortable beds what more do you need.

The very good customer service of Tialo at reception and lisa at the bar.

This hotel claims 5 stars but is just a 3 star.The service is bad, the window broken ( promised to fix but nothing was done) the housekeeping rings the door at 8am and walks in without taking notice of the "do not disturb" sign. Housekeeping takes the personal champagne glasses away so you are left wit h nothing. The concierge does not know the area. The sauna and swimming pool open after you leave and close before you get back. The roof terrace is closed 6 months of the year and the manager apologises for his own shortcomings but it stays at that. Never again!

Maybe the best location for exploring London (I say that as a Londoner!), friendly staff, clean rooms and everything looked very smart. Given large cookies on arrival - very welcome!

Only instant coffee and no herbal tea in our room. For the price of the room one would like to see some fresh coffee (coffee bags maybe?) and a larger selection of teas.

Gorgeous rooms, friendly staff and lovely food in the carnaby restaurant

Perfect pace, nice location Realy and truly helpful and professional staff both all of the receptionists and concierge

It was comfortable and the staff were friendly and helpful.

Quite expensive!

Fantastic location, staff were very friendly.. The bed was extremely comfortable

Couldn't understand the staff an awful lot as they were all foreign.. But friendly though..

Good Location

1.Maintanence is poor; had a leak in my bathroom from the floor and the door did some strange noises even after close 2.Didn't have in the room a trolly stand which is very strange 3.Internet access cost is 15 GBP which is carzy and still you can't send email from outlook because they are blocking it 4. Way too expensive for what the hotel gives

excellent location, nice, clean & quite hotel

the fitness room was rather a fitness corridor 3x2 m2. Moreover the whole welness center (sauna, swimming pool, fitness) closes at 7pm so for a business trip when you come back after work at 6pm unusable.

Loved the bar and cocktails, unfortunately no roof terrace due to time of year. Restaurant were smart and overall the hotel was very well presented. Staff were friendly and helpful and room service was excellent and reasonably priced. Definitely have a burger from the 24 hour menu!

Slightly basic room for a 5 star but the amenities made up for this.

A very good location, rooms were vbery quiet , beds were good although my wife likes a firmer bed but overall very good, we did not dine in the hotel as we found more than enough choices what ever corner you turn. Staff were very courtioius and pleasant

We wanted to take some pictures on the roof top terrace but found the door locked, could not undrerstand why.