When we arrived the gateman hadn't any booking for us, but then directed us to the small car park, " we are there more than half an hour, then ring up ". We didn't wait and walked,with our bags, to The Maidens Hall.
There was no one on duty so walked back, then a gentleman, David,kindly took us to Zoe at the courtyard.
David then ran us back to the entrance.
Very pleasant lady at breakfast, think I saw the manager ( grey suit ) but he was going too fast to catch .
Totally uncoordinated, everyone heads down doing their own job, eg, walked back to car park with luggage,in the drizzle, and no one stopped to ask " may I help you?"